JM
janice M
Active since Aug 2015
10
Reviews
0
Industries
Reviews
10 reviews2 months ago
I was able to get a ...
I was able to get a revised premium on my policy
56 replies
7 months ago
Dry burnt chicken
We bought food tonight 03 October 2025 at Chicking Cresta at 20:41, we specifically asked if the chicken would be available and we were assured that it would take 16 minutes for our order to be ready as they close at 9pm. We told them we would wait it's not a problem. Upon receiving our food we did not check the quality of the chicken at all because we've bought from them before and it was good. Unfortunately this time we failed to check it until we got home. We have photos of the dry burnt chicken. It was so hard to chew it was like eating biltong, it was chewy and tasteless because the burn was unbearable. I will be taking it back to the store as I've kept it and I want my refund for my entire meal including my petrol I must drive out.
0 replies
10 months ago
The agent who assist...
The agent who assisted explained the information to me, so that I was able to understand the details of my policy upgrade and I got a better deal for my upgrade.
53 replies
48 months ago
Customer service at its worse Garden City Netcare
The worst experience ever at Netcare Garden City, my daughter was taken to hospital this morning by paramedics from 11:30 and we only left the hospital now at 22:00. Garden City Netcare is exactly the same as the government hospitals in South Africa useless and inconsiderate towards people. The amount of lies from hospital staff shows the unethical methods they will allow. Firstly they say we need to wait 1 hour for the blood results. When I left the hospital to take my younger kids home, my husband stayed behind with my daughter and they told him that he will now have to wait 2 hours for the blood results. Eventually my husband discovered that something is fishy and the file was missing, no bloods was ever done. So he was waiting so long for no reason. Until he made a noise than only they took bloods and wanted to "make as if they care". The Dr that supposed to be of assistance was Dr. B Nkosi and he lied to us about blood results which never happened. I want everyone to know that the kind of service that people are receiving from Garden city does not even deserve any rating or star. I should have taken my daughter to another hospital by driving out of my area perhaps I would have received something better. Plus I am awaiting the bill so I can expose them.
0 replies
48 months ago
Pathetic customer service
Samsung's exchange department known as RGA failed to contact my husband after many requests has been made because the brand new phone they issued had an out of box failure within 7 days. It's been since the 25th of April 2022 and not one manager that the problem has been escalated to gave him a call back. An agent did a telephonic diagnostic test to see if it can be resolved. The agent then discovered that the phone was indeed faulty, another escalation was done. So basically Samsung is showing us how they handle their customers and the pride they take in customer service is to ***** people over. Reference no: 425 528 0826. This reference number belongs to Mr EH Mosavel with contact number 0613549544. Please call him urgently as we not going to leave this here. From here we going to the consumer ombudsman. Awaiting your response urgently as time is ticking.
148 replies
129 months ago
Rea Vaya bus drivers are not fit for the job
Good day Lisa <br> Thanks for the terminal at Library gardens we are now able to load our tags there.However this morning I rode in bus:636 T3 and this driver rode in oncoming traffic, I have witnesses that was with me this morning. The driver is very impatient and does not wait for other Rea Vaya busses to finish loading off the people he hoots and rushes them. If they take too long for his liking he over takes them.This is the second time for the week riding with him and the exact same attitude. He wore earphones while driving which for me is a distraction. When we came to Bank city the robot was closed at the terminal but he insisted to go over while the pedestrians was walking he even swore another lady of a B***CH. I then told him that he was wrong and he told me he is not listening to me I can report him he does not care and he was so rude with me too.I stay in Westbury and I have marked his face I will be waiting for him when he comes to pick people up. I am sick and tired of bus drivers taking us for animals I will sort him out my way. I don't care what you going to do to him this is rubbish now.Clearly it shows us what type of people are selected as drivers whom we trusts
0 replies
130 months ago
Kevin Maharaj never responds to his customers
I am letting the consumers know that I have reported yesterday about Altech Autopage and CACellular who sell goods that are not in a working condition:Samsung S6 value bought it for R8000.<br> I had been called yesterday by Mr Kevin Maharaj who is co-owner of Altech Autopage Cresta and CACellular, I explained him the issue and he then told me he will investigate i should give him time until 17:00 pm yesterday. Kevin Maharaj said i should no longer call the call center but him directly. He never called me back and today all of a sudden he is too busy to take calls or return them. Making promises to customers and not fulfilling them is a lie and gives a real impression of these companies mentioned above.To me Kevin Maharaj is the same as his employees lying to the consumer about feedback. I got the job number of my phone being accessed and found out that since last week Friday my phone was only booked in on Wednesday by the supplier to access. The supplier than said they can only access the phone next week. I want all the consumers to know that if you buy a phone from Altech Autopage Cresta and CACellular this is the service you will get. I wont advise my enemies to buy at this stores.
0 replies
130 months ago
Kevin Maharaj never responds to his customers
I am letting the consumers know that I have reported yesterday about Altech Autopage and CACellular who sell goods that are not in a working condition:Samsung S6 value bought it for R8000.<br> I had been called yesterday by Mr Kevin Maharaj who is co-owner of Altech Autopage Cresta and CACellular, I explained him the issue and he then told me he will investigate i should give him time until 17:00 pm yesterday. Kevin Maharaj said i should no longer call the call center but him directly. He never called me back and today all of a sudden he is too busy to take calls or return them. Making promises to customers and not fulfilling them is a lie and gives a real impression of these companies mentioned above.To me Kevin Maharaj is the same as his employees lying to the consumer about feedback. I got the job number of my phone being accessed and found out that since last week Friday my phone was only booked in on Wednesday by the supplier to access. The supplier than said they can only access the phone next week. I want all the consumers to know that if you buy a phone from Altech Autopage Cresta and CACellular this is the service you will get. I wont advise my enemies to buy at this stores.
75 replies
130 months ago
Pathetic Customer Service from CA Cellular holding
I am putting this complaint on behalf of my dad who bought a cellphone Samsung S6 from Altech Autopage Cresta store on Thursday 13 August 2015, which the cellphone was faulty and then he took the cellphone back to the store next day. The cellphone was booked in as an OBF and sent to the Sandton Branch where the cellphone will be accessed and sent to the Supplier for further investigations. He made a follow up yesterday and today and he still didn't receive any feedback. Lana keeps telling him she will call him back in 15 minutes but never does so. He has been calling her every time using his airtime for the follow ups. He wants nothing else but his refund,because the cellphone battery only last for a few hours and he could not access the Internet at all. This shows that this was a faulty cellphone and he does not want a new one because it comes from the same batch of cellphones.<br> <br> Lana is inconsiderate because she has no customer skills, she lies and says she will come back but never does. I want every one to know what pathetic service you are giving people. <br>
75 replies
130 months ago
Pathetic Customer Service from CA Cellular Holding
I am putting this complaint on behalf of my dad who bought a cellphone Samsung S6 from Altech Autopage Cresta store on Thursday 13 August 2015, which the cellphone was faulty and then he took the cellphone back to the store next day. The cellphone was booked in as an OBF and sent to the Sandton Branch where the cellphone will be accessed and sent to the Supplier for further investigations. He made a follow up yesterday and today and he still didn't receive any feedback. Lana keeps telling him she will call him back in 15 minutes but never does so. He has been calling her every time using his airtime for the follow ups. He wants nothing else but his refund,because the cellphone battery only last for a few hours and he could not access the Internet at all. This shows that this was a faulty cellphone and he does not want a new one because it comes from the same batch of cellphones.<br> <br> Lana is inconsiderate because she has no customer skills, she lies and says she will come back but never does. I want every one to know what pathetic service you are giving people.
0 replies
Review Distribution
5 Star
2 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
5 (50%)
1 Star
3 (30%)