VM
Vedika M
Active since Sep 2015
7
Reviews
0
Industries
Reviews
7 reviews26 months ago
Deposit taking too long to be refunded
I wish I had read the reviews before using Hertz. I returned the car in same condition as received with a full tank of petrol on the 12 Feb 2024, it’s been 12 working days and I haven’t received my deposit back. The hertz call Centre are quick to quote the contract terms that deposit refund takes up to 21days however when deducting the money they did so in a matter of seconds. R15000 is a lot of money for me and this rental is really impacting my finances. Incredibly disgusted with this company and their lack of concern with returning customers deposit timeously. As this rate, I should be receiving money with interest. Will never ever use the people again and will ensure I inform everyone I know about them. No one should face financial difficulty from a rental. Most companies take the deposit as a hold on the credit card, Hertz did a complete deduction.
0 replies
33 months ago
Pathetic Service
I placed an order on the 27 July 2023, to date I have received no feedback on delivery. I have called the customer Centre, emailed them. Also sent a note on their contact page, there no response at all. What is going on. I spent a lot of money, I want my order. No I’ve answers calls, or responds to online queries!!!! Is this how you treat your customers ARC!!!
0 replies
33 months ago
Shady company who doesn’t respond to customers after inception
It is virtually impossible to get a one from Beame to answer calls, respond to queries logged and answer emails. The car that the device was fitted on was sold late last year. To date I am unable to get a hold of anyone to provide notice of cancellation. This type of non responsiveness is extremely concerning. Also, why did you increase the debit order amount without warning.
0 replies
52 months ago
Parhetic service - Waltons
My twins primary school did a deal with the Waltons for stationary. I placed an order with the email address provided made payment sent proof of payment as well as two forms which was required. Payment was made on 13 December and submit it to the email address with the forms required. To date I have received no response to my email I sent multiple numerous emails to Vanessa Vester and James Nolan I called a call center, what is left on hold for seven minutes, I send emails, my husband and I both do and nobody responds. the service from Waltons is actually disgusting, the fact that this company still in operation is beyond me. My kids go back to school in two days where is my stationary that I paid for is this the service you are providing?????
53 replies
93 months ago
Telkom Upgrade Deactivated my Sim
I upgraded my contract recently. The new device arrived today, however to my utter irritation my sim card stopped working at about 11:00. I restarted the phone and still nothing. I now call their technical call centre on the 081180 number. After speaking to Audrey, she tells me the sim card will not be working for 24hours as the sim is processed for the upgrade. What rubbish, what service provider deactivates their clients sim to process an upgrade. Whats more, the consultant who processed my upgrade Tyrone, didnt inform my about this nor is this information mentioned on their website. I've been contracted with other service providers, non of which require deactivation of services for 24 hours to process an upgrade. I eventually wait on hold with Audrey who claims all managers and supervisors are busy on the phone. She eventually stops talking to me and puts the phone down in my ear. I call back , stay on hold for 10 mins to speak to a very pleasant and helpful Sizekele who informs me that my phone needs the new sim card to be activated. SHe stayed on the line and talked my through the whole process. Audrey, lied and told me to wait 24hrs for my old sim to work. What horrible agent Audrey is to lie to me and put the phone down in my ear. Thank you however to Sizekele, i appreciate the patience and helpfulness.
211 replies
95 months ago
Vodacom Woodmead Pathetic Staff -Thembi
Hi Vodacom what pathetic service from Vodacom WOODMEAD, rude uninformed staff member who yells I’m not giving you my surname.. all my husband wanted was a deal match and upgrade.... Vodacom... teach staff to try and assist not say NO I’ve never heard of this. My husband is so upset he’s moving his contract to Telkom Mobile @Thembi from WOODMEAD well done you just lost a customer.... to add insult to injury Vodacom Facebook administrator suggested i go back to Woodmead & try again. Why would i do that! Simply this was all about was time.. .it was 17:30 & store closes @ 18:00 so she was not interested in helping or bothering to find out how to assist. Big companies like Vodacom need to ensure their staff are living their brand .... How is the future exciting???? Whether a franchise store or not. How are you going to retain customers if the Vodacom shops treat customers like this?
106 replies
129 months ago
Ruined Wedding
Nico ruined my sisters wedding. The night before (Hurdee) food was a disaster. Vegetable breyani was terrible, like boiled food & the Vermicelli was burnt so badly that it could not be served. The grooms side also used Nico for the Hurdee. He failed to provide crockey, cutlery, decor etc. They hosted us for the Thiluk & i came to realise that much was amiss. My mom & husband spoke to Keegan his brother who assured us that all is on track for the wedding & that the they will not disappoint us. MY husband went to the hall on Sunday at 07:30 to check on the decor. Thank Goodness the stage was done, however that was all that was done. The staff assured us that the hall will be ready for 11:00 as the truck was on its way with the balance of the decor and crockery etc. MY husband proceeded to the cooks house to make sure we did not have the previous nites incident. He hadnt even started preparing yet. My mom and I are now in full panic mode. We left the house at 09:30 to go to the hall to find nothing done! I called about 40 family members to assist to salvage wedding & had to delay groom by 45mins.This dang.criminal ruined the wedding!!! Decor & Food disaster & he was paid a week prior.
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (14.285714285714286%)
1 Star
6 (85.71428571428571%)