Sandra R

Active since Sep 2015

Reviews

Industries

Reviews

53 reviews

1 month ago

*****sters

this people are *****sters they called and ask me they so my financial status I'm overcharged and i hang up after i get an sms saying i gave them consent to request my credit report

0 replies

Ackermans

2 months ago

Poor service

I am very shocked for the terrible service I got from 🐸 àckemans I lost my card and phoned to replace it I was taken from pillar to post my account is paid in full and when I want to use it it's blocked I was asked to send my proof of income and ID of which I did and was later asked to take a photo of myself holding my ID I know that is for security purpose but that is extreme they take hours before answering their calls and until today my card is not activated I dealt with many stores when replacing card but I never experienced such shocking service I went to shopping and could buy coz the card they gave me is blocked I an so angry I've been a customer for more than 12 years it's terrible

0 replies

Mweb

3 months ago

Poor service

Good day I am writing this email frustrated by your service my ID *** , last night i was disconnected without even being aware as i pay my account in time monthly. i found out after being disconnected that the price increase from March 2026. i paid same amount on March no notification was sent to say i short paid on April again i paid same amount i only find out when i am disconnected that the price had increased when i ask to be send an email of notification the couldn't, can my service be reconnected as this was not my fault and your service is very poor as i am writing to you now the consultant mimic on the phone i cant even hear him I'm holding for an hour.

8 replies

DirectAxis

17 months ago

Poor service and messing with the client credit status

Direct axis has poor service and messing with the client credit status i fell behind with my instalment and requested an arrangement of which i reminded a lady named Madeneyah to debit they debited my account and did not debit the last instalment which was suppose to be in October while there was funds into my account and later January 2025 i get plenty of sms that i did not pay my account i was confused and thought its a mistake now they say i owe 1551 of which is not even true they say the debit order rejected and i check my statement all debit order were paid because there was enough funds. they are messing with my credit record and i will not allow such in my finances they better fix this and i even felt harassed with their smses while they are the one in a wrong and should apologies instead the told me to activate another debit order for three months R517x3 amounting to R1551 i will report this to ombudman if they mess with my credit record

1 reply

FNB (First National Bank)

18 months ago

very poor service

i am still waiting for feedback from FNB poor service that they are lazy to investigate and capitec told me they never lodge anything with them for the ***** that a capitec client committed , fnb is dragging their feet not helping even capitec is better with communication than them

1 reply

FNB (First National Bank)

19 months ago

poor service

***** case not taken seriously by fnb,i have dealt with John from fnb and not satisfied with his service i am asking him about the outcome which he says i should read an email when i wanted information he was very impatient that he told me capitec cant hep me while they even gave me better service than fnb i am very disappointed i don't want to deal with john please pull our call recording and listen to it phoned him today 18/12/2024 at 009;30 and listen how he spoke to me i used *** and listen to the service i am paying fnb after i was instructed by him t open a ***** case and send affidavit they are not helping me at all.

1 reply

Clicks

20 months ago

Poor services

Clicks consultant can't help you with anything they don't know anything I have requested my clicks data swaping at enegen garage a whole team leader could not assist he even doesn't know which location I used the card nothing a whole clicks company hiring staff who don't know anything with data information

0 replies

Makro

21 months ago

Poor online service

I am frustrated by makro online i purchased a fridge online on the 26/09/2024 and instead of getting confirmation of order it says awaiting payment while I paid and sent the POP I even phoned a consultant and they promised to return my call the same day but she did not I need my order to be confirmed to avoid delayed delivery

1 reply

Woolworths Retail South Africa

22 months ago

Bad service excess without client concern

I am so disappointed at woolworths they put overdraft into my store account without my permission i was purchasing thinking have credit only to find out it was overdraft now my installment insurance from R456 to R1202 how can I afford that I feel ****med and they are busy putting interest into the account they need to fix this I am a good payer but I feel ****med I can't pay R1202

0 replies

FNB (First National Bank)

22 months ago

Bad service

I had a ***** case since April i had to numerously phone fnb to fix the account hey will credit m account partially and will ask again why not the full amount and they will credit another amount now the is outstanding amount of R661 that need to be credited because fnb was busy charging me monthly fees on account that was *****ed that needed to be closed I mistakenly transferred R400 into he cheque account the re putting me from pillar to post not assisting Me i want my money back and that chequered account closed fnb cook not protect my account from *****sters they told me toll gates are hard to trace while this ********s were inconvenience Me monthly were I had to rush to hr for my. Salary to go to another account were someone my debit orders had to bounce I had to pay my creditors.

1 reply

Review Distribution

5 Star

6 (11.3%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

3 (5.7%)

1 Star

44 (83%)

Sandra R

Reviews

*****sters

Poor service

Poor service

Poor service and messing with the client credit status

very poor service

poor service

Poor services

Poor online service

Bad service excess without client concern

Bad service

Review Distribution

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