SR
Sandra R
Active since Sep 2015
52
Reviews
0
Industries
Reviews
52 reviews15 months ago
Poor service and messing with the client credit status
Direct axis has poor service and messing with the client credit status i fell behind with my instalment and requested an arrangement of which i reminded a lady named Madeneyah to debit they debited my account and did not debit the last instalment which was suppose to be in October while there was funds into my account and later January 2025 i get plenty of sms that i did not pay my account i was confused and thought its a mistake now they say i owe 1551 of which is not even true they say the debit order rejected and i check my statement all debit order were paid because there was enough funds. they are messing with my credit record and i will not allow such in my finances they better fix this and i even felt harassed with their smses while they are the one in a wrong and should apologies instead the told me to activate another debit order for three months R517x3 amounting to R1551 i will report this to ombudman if they mess with my credit record
53 replies
16 months ago
very poor service
i am still waiting for feedback from FNB poor service that they are lazy to investigate and capitec told me they never lodge anything with them for the ***** that a capitec client committed , fnb is dragging their feet not helping even capitec is better with communication than them
56 replies
16 months ago
poor service
***** case not taken seriously by fnb,i have dealt with John from fnb and not satisfied with his service i am asking him about the outcome which he says i should read an email when i wanted information he was very impatient that he told me capitec cant hep me while they even gave me better service than fnb i am very disappointed i don't want to deal with john please pull our call recording and listen to it phoned him today 18/12/2024 at 009;30 and listen how he spoke to me i used 012 804 1039 and listen to the service i am paying fnb after i was instructed by him t open a ***** case and send affidavit they are not helping me at all.
56 replies
18 months ago
Poor services
Clicks consultant can't help you with anything they don't know anything I have requested my clicks data swaping at enegen garage a whole team leader could not assist he even doesn't know which location I used the card nothing a whole clicks company hiring staff who don't know anything with data information
0 replies
19 months ago
Poor online service
I am frustrated by makro online i purchased a fridge online on the 26/09/2024 and instead of getting confirmation of order it says awaiting payment while I paid and sent the POP I even phoned a consultant and they promised to return my call the same day but she did not I need my order to be confirmed to avoid delayed delivery
53 replies
20 months ago
Bad service excess without client concern
I am so disappointed at woolworths they put overdraft into my store account without my permission i was purchasing thinking have credit only to find out it was overdraft now my installment insurance from R456 to R1202 how can I afford that I feel ****med and they are busy putting interest into the account they need to fix this I am a good payer but I feel ****med I can't pay R1202
0 replies
20 months ago
Bad service
I had a ***** case since April i had to numerously phone fnb to fix the account hey will credit m account partially and will ask again why not the full amount and they will credit another amount now the is outstanding amount of R661 that need to be credited because fnb was busy charging me monthly fees on account that was *****ed that needed to be closed I mistakenly transferred R400 into he cheque account the re putting me from pillar to post not assisting Me i want my money back and that chequered account closed fnb cook not protect my account from *****sters they told me toll gates are hard to trace while this ********s were inconvenience Me monthly were I had to rush to hr for my. Salary to go to another account were someone my debit orders had to bounce I had to pay my creditors.
53 replies
24 months ago
Fnb *****s
After Fnb gave me a lame excuse about why card was tapped on tollgates and refunded my money there were more transactions that happend for 1500 and nor my account is overspending by 1500 in so frustrated with fnb they are the *****sters
106 replies
25 months ago
Useless MTN
Mtn is very useless a ****mer network I am telling you they gave away my number by forcefully blocking my number from working and connecting another person now my number only work on whatapp bur someone else is receiving calls mtn your a useless network and the consultant are very rude and you they donr even remember the reference for calls useless network network
0 replies
25 months ago
Angry client
I am so disappointed with the bank that I trusted my money with on March 2024 I was upgraded to a new card premier I was on fusion and received my card at fnb mall@55 I think I left my two cards with the consultant that was helping me because that was the last time I used then and at home I blocked old cards and wanted to use the new card I received only to find out someone used my card while it's blocked o. My app I asked myself how was that possible but it was used for toll gates to go to limpopo while I'm at centurion I was amazed and he took out R437 if not mistaken is someone staying in Pretoria I dont think I should wait for 30 days for my refund as fnb failed to explain to me why my card was used while blocked even when I phoned the fnb ***** line on the 6th because i only saw thise transaction on the 5th late the consultant I asked her my card is blocked why did someone get access she told me on her side she does not see the card is blocked while I could see on my app the card wrote blocked so how us that possible fnb could not protect my money simple coz I blocked my card long before these transactions happen and I did not even receive a case number which I reported on the 5th using the phone at Mall@55 branch this is so disappointing from FNB
53 replies
Review Distribution
5 Star
6 (11.538461538461538%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
3 (5.769230769230769%)
1 Star
43 (82.6923076923077%)