SR
seipati R
Active since Sep 2015
20
Reviews
0
Industries
Reviews
20 reviews31 months ago
MultiChoice runs by opinions not by their policy
MultiChoice responded my query on the 3th or 4th of August 2023 time 07:08, they apologised for inconvenience and they explain the error that was going on on my account. I took a compact contract that i was paying R329 and someone downgrade my contract and i was penalised for that and i have come to know that on august, the issue was resolved by MultiChoice after they called me and i was told that they will refund me penalties and surplus is owed to me and the contract with be resolved. Yesterday around 6:am when i was watching news i payed the account before penalty, so when i came from lunch kids told me is only channel 100 only. They i called dstv asking them why did they disconnect me after paying account during the day, they told me is because i have a short fall of R90 + . Then i wanted to know how much was left after refund but they failed to tell me even this morning they failed. And they also told me on September i was moved to family package, by who i don't and when i took the contract i was told that i will be charged for downgrade if i do that. Now they want me to take new contract and I refused to let my contract to be cancelled by any consultant and make me to take a new one. I still need my account to be fixed since MultiChoice have policy to run their business. They must listen to their recording when the contract was taken and follow the act of a contract
262 replies
32 months ago
I have place my order on the 25 July, in August i got incorrect orders, first order no 298950 was incorrect, there other order were sent after, still receive incorrect order, i wrote more than 5 emails to Snatcher, write to hello Peter about my experience
I have place my order on the 25 July, in August i got incorrect orders, first order no 298950 was incorrect, there other order were sent after, still receive incorrect order, i wrote more than 5 emails to Snatcher, write to hello Peter about my experience with snatcher, even today to courier were sent to pick up their incorrect goods, i only agree to keep one item even if is wrong because is usable, but other items you can use it, mismatch bucket and cable, travel bag was a cloths instead of a wheel bag. Even today I'm still waiting, and the said part is I'm still paying the products since i bought it through Payflex.
58 replies
33 months ago
Misinterpreting information
My husband have taken a package with multiChoice, then since we're the one who use it at home he then calls multiChoice to add my name and identify to have access to this account, i then move to family package options and also include remote on my package because the consultant gave me discount if i can include explora remove, i was paying R329 since it was month to month contract that was taken online and the calls were recorded. Only find out yesterday that i was paying paying more than R400 since the remote offer expired without informing when and it will expire when i took this package or send me email or even sms or calls but the contract does not expire since it was offered if i can include the remote. I need the company to listen to their recording regarding conversation between consultant and the client.
60 replies
47 months ago
Seshego circle debonairs pizza bad service delivery
On the 19th may 2022 i have been i bought triple decker Seshego circle, instead of them delivering what i bought the send me kitchen half of first base with with nothing inside second layer it was too much veggies and source with little pitch's of chicken meat, i took pictures of what i got send to my info debonairs they didn't respond my email, then i called me customer services at debonairs they gave me an email of famousbrands@dsg.co.za i send them email and the pictures of of the whole in and outside pizza that i have received, they've never responded my email while i paid for the problem false advertising because there was no value for money on the tripple decker i paid for. It looks like single even know the image of the double it was better than their tripple. Bad service for inquiries and no one will pick your call me but with order option to they're quick to answer.
0 replies
56 months ago
#WIN
Just few months I have noticed that my previous account with vodacom was not closed at Transunion. I have called the transunion bereau to dispute the account information since the account was closed then they did their investigation with the vodacom then the transunion updated status of my account being closed from month disputed. Then on July 1st I have disputed the account for the second time because the information did not favour me instead the account must be there until 2023, that time I have also did follow up with vodacom to assist the bereau with the correct information, but I have never received the correct document with Transunion need to know when exactly the account is closed but I told they did sent me even though I did not receive nothing I have emails that was never responded in time. Only yesterday 30 August I have received feedback from vodacom letter of settlement that comes from vodacom Legal department but the letter do not shows when was the account settled then I have replied the email explaining what really do I need on the letter #WIN immediately I have send an email I have received a call minutes later by the consultant name Phumelele Nkabinde from Vodacom who assisted me to resolve the matter that was prolonged. Today I have logged in to my transunion the vodacom account has been resolved, the account has been removed and my credit score has been updated.
106 replies
57 months ago
Credit to helloPeter
The credit go to helloPeter team, this channel makes my life easy. Hellopeter it's my lawyer my legal team, all my frustration and challenges are resolved on this channel. Thank you Hellopeter
53 replies
57 months ago
Bad service
I have took the policy on the 23rd July and cancelled it on the 10th August in writing. I have noticed that the policy is not cancelled because on the 10th August I took the policy with iwyze because old mutual wanted R1050,00 R117, 00 and R1300, 00 on the 15th of August so I wrote email to them that I will be liable to pro-rata fees that they have covered me with because that money is day light roberry and only knew that the the want us to R10050 after the policy was taken. And if old mutual do not advise me on how it I'm liable to pay them all that more than R3000, 00 will be reversed. On my old mutual app the cancelled policy is still active. I got the email on the 11th August from ominsure asking me the reason to cancel the policy which I did not respond to them because my answer was not going to be nice because is a day light robbery of three amounts in less than 18 days. So if someone did not do his /her work regarding to the cancellation is not my problem. But I will not allow unfair services from ominsure. 665278859
159 replies
57 months ago
Bad customer service experience
I have took car insurance policy on the 10th August, but even today they fail to send me copy of my policy, I have requested again on the 11th August and today 17 August still not yet received. I have send them emails of tracking certificate they've responded to me but when I need policy they keep quite and fail to respond. I do not have a policy disc on my car yet they say no one will tow the car. I only got to know my policy number by sms. Today more than 3 consultants fail to help all their line just cut off. I have paid my policy on the 15th pro-rata and monthly yet I don't know what I'm paying for and fail to provide full service. Policy number 1046412814
265 replies
58 months ago
Msp Delopments bad service
Msp do not value clients, they do not even give clients developments about the building and when you made inquiry they stop taking your calls and the receptionist will keep on taking your massages when no one don't take your calls but they will never respond client. They must be responsible and be able to answer any questions that clients have. I do have questions on (852 Southern gateway) why there's no progress since from March because I do not want last minutes things because there's no quality on last minutes.
0 replies
58 months ago
Absa iderict car insurance
I would like to thank Ntladi Muthimunye for following up with my complaints until it's has been resolved. On absa iderict they put clients come first. I am happy with their service.
53 replies
Review Distribution
5 Star
6 (30%)
4 Star
1 (5%)
3 Star
0 (0%)
2 Star
1 (5%)
1 Star
12 (60%)