CC
Calvin C
Active since Oct 2015
24
Reviews
0
Industries
Reviews
24 reviews18 months ago
Vodacom does not know whats going!!!!
App**** for a new contract online. Confirmation call received. All done after 10 security questions. Then, 3 more calls to do Confirmations. Every call confirms that the person before that they didn’t do what they supposed to do. Eventually I told them to cancel everything. Whether that will be done who knows because no one calling knows whats going on
53 replies
44 months ago
Liars VW Silverlakes
If they advertise a special on the internet they will try their best to prove that the special does not exist. Eventually after you trying to prove them wrong they admit that they didnt know that Mccarthy had that special. Then It takes a few trys from the manager and all of a sudden Im getting 5w40 oil for R430. But guess what the sumpy (as per special) is not available. They treat customers like they lying. When u show them the special they say it doesnt apply to this branch. But its Bidvest!!! Surely someone knows what’s going on. I was robbed of the special and had to accept it because the manager said so. Very upset that Im showing them the internet special. I have the screenshots! - heads of bidvest are u ready to ask me for it or do u already know the ****ty service at Silverlakes? Liars and poor service.
0 replies
44 months ago
Liars! VW Silverlakes
If they advertise a special on the internet they will try they best to prove that the special does not exist. Eventually after you trying to prove them wrong they admit that they didnt know that Mccarthy had that special. The. It takes a few trys from the manager and all of a sudden Im getting 5w40 oil for R430. But guess what the sumpy is not available. They treat customer like they lying. When u show them the special they say it doesnt apply to this branch. Liars and poor service.
0 replies
59 months ago
Telkom Gate Community Fibre is a Rip Off!!
I have a 50MB Fibre line in a gated community and I'm constantly being throttled even though I am paying for the premium line which is not supposed to be throttled. My average speed is 10MB during peak times. I've called the gated community number who refers me to technical who then asks me to reset the router. Once reset the speeds go back to 50MB and then the next day I'm throttled again. The package where the throttling happens is about R400 cheaper than the R972 I'm paying monthly. Absolute rip-off!!! The Contact Centre passes you around and assume your are incompetent.
0 replies
66 months ago
PavExpert - not worth the price
Bennie has decided to run away from finishing the job that he has fully paid for. I have grass growing through the paving and most paving has shifted. He was supposed to bring me the guarantee which he has not done. He said that he gave up paving and is now in Limpopo but put up adverts online for the past months.
56 replies
69 months ago
Impact Meter Services - double bill with no investigation during COVID
My bill received in August 2020 has doubled in consumption and doubled in rand value. We understand the tariffs has increased but this should not translate into a 100% increase. I've sent an email to investigate on 11 August and to date I have not received any feedback and its almost time to pay. I did not budget for a double bill especially not in this financially strained time that we are in. I'm almost sure that if I pay what I normally pay (and budget for) I will get a disconnection notice however my plea to investigate has gone unanswered.
0 replies
88 months ago
Don't switch over to Fedhealth!
We switched over to Fedhealth in Dec (effective for 1 Jan). Unfortunately the whole process was marred by different consultants giving us different amounts and different payment dates. After getting contradictory confirmations we still haven't been debited for the month of Jan and we are not sure if we are covered or not, which is a real risk for us. We've asked customer services to come back to us however its been 48 hours and nothing, we called in again this morning they said we need to wait for 3 days before we can call again and then we must wait another 3 days before someone contacts us. Tried the online chat and we have been kicked out constantly. What a mistake!
210 replies
90 months ago
Takealot messed up
I ordered christmas gifts for my kids online. 1 gift was correct and the other completely wrong. Log the return case online and after a day I get an sms saying the collection will be in 2 days. When I call to change the collection date the consultant tells me that I am getting a credit even though I specifically chose replacement online and all my emails to and from the consultant says this. Now not sure what is going to happen!
0 replies
92 months ago
Vodacom Online is a joke!
I upgraded one of my 4 lines online on 27 Sep 2018, I took a sim-only upgrade which included a kids smar****ch at checkout. Before checking out, an error popped up that the blue watch was not available but could be ordered with a 6 week wait. I opted to go for a blue watch as I have a son and blue would work. I then get an email on 2 Oct saying that the blue cant be back ordered and thus only the pink one is available. I then start to call the online upgrade dept. and then I get passed around from dept. to dept. Eventually I get through an agent (Sibusiso) who confirms that I should ignore the "automated" email received as the blue watch is ready for dispatch by RAM couriers. I then call again on 3 Oct and speak to Cindy in the same dept. and she further confirms that the blue watch is being dispatched. She even categorically states in that call that I can quote both Sbu and Cindy that they confirmed I should receive a blue watch. In true Vodacom style of getting things wrong, after delivery on 4 Oct I opened the box and not to my surprise I found the pink watch. Its a hassle because Vodacoms online channels including their app and My Vodacom login page is just limited and really is a pain to deal with. You would think that Vodacom would get something as simple as an upgrade correct! I have no use for the pink watch!
315 replies
92 months ago
Spur Time Square really bad Service
We had the worst experience at Spur Time Square today 16 Sep 2018. First all the food we ordered was cold and dry. Then we had to wait half hour after receiving our breakfast for toast. Toast gets here and its burned through! Thereafter we find shards of sharp glass in the breakfast. The manager quickly took the glass to the back and told us that we don’t have to pay for the meal. Not sure what to make of this! We were disgusted by this experience.
0 replies
Review Distribution
5 Star
3 (12.5%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
4 (16.666666666666668%)
1 Star
17 (70.83333333333333%)