FE
Franco E
Active since Oct 2015
22
Reviews
0
Industries
Reviews
22 reviews17 months ago
Poor Online Customer Service
I ordered a pair of shoes online and unfortunately the style and cut of the shoe didn't fit my foot. Therefore I needed to return them only to find that it's proving quite impossible to do so! The app doest allow the return to be logged and processed. After about a month and continuous calls to Adidas customer service I still have the shoes! All these guys keep telling me is that they are working on the problem!? The fact that, as a customer of Adidas, I can't do more than just wait for someone to eventually assist me is crazy! Im not impressed at all!
0 replies
34 months ago
Poor Show Takealot!
I have waited for a refund to reflect in my account since April 2023. The refund has been processed and that's that! And It turns out it's impossible to contact these guys or for them to return a request to be contacted. Why is this so difficult?!
0 replies
68 months ago
WeFix - noFix!!!
I had an iPad Pro screen replaced by the Menlyn branch, only to have it fail an month later, producing a few lines across the screen. Conveniently the branch assessed the screen to be damaged, and not a faulty screen. I should have known better as I have experienced inferior components supplied by weFix before. This will be the last time I use weFix for any repairs. They have time and again proven unable to Fix anything.
0 replies
71 months ago
Makro! Your Fridge is Broken!
I purchased a french door Hisense fridge from Makro. Once leveled and plugged in it sounds like a diesel tractor. I suspect it was damaged in Makro's warehouse or during transport. I have phoned customer care, spend over an hour on hold. reported it via email and to a lethargic consultant. In one week, I have not received any feedback from them.
105 replies
75 months ago
Rude & Offensive Staff!!!
The staff are very unfriendly and unhelpful. Especially the female employees have an attitude of impatience and as if they are doing you a favour by assisting you. I haven't experienced such blatant offensive arrogance form an a private's owned public service company in a long time. From now on I will take my business elsewhere.
0 replies
76 months ago
Poor show Mweb!
I have found it near impossible to have Mweb assist me with a fiber connection. The sales department has proven utterly incapable of either answering the phone or returning a call. Furthermore they seem to have no internal communication between departments to address client concerns or discrepancies.
0 replies
77 months ago
United parcel service inefficient
response time to answer emails is very slow. call centre takes too long to answer. they lie about contacting the customer. The expected delivery days is 4 and its now the 8th day. The clearing agents that are used are also not efficient. Compared to DHL - delivery to final destination is never more than 2 days. UPS is useless in South Africa!
61 replies
98 months ago
Upgrade Department - POOR SERVICE!!!
I was delivered a broken iPhone 8, 2 weeks ago. It would not switch on. Now it is impossible for Vodacom to fetch and return the faulty device! The manager of the Upgrades department is ALWAYS unavailable, and the staff do not schedule the pick-up as requested.
212 replies
102 months ago
Difficult Service!
I found it almost impossible to get a readable quote from them. Nexor insists to send Winmail.dat file formats that MacOS cant view. What happened to a simple PDF? Four times I was sent a Winmail.dat file, it was so frustrating! Then the sales lady cant seem to comprehend that I as general public don't understand Sign-Lingo and require more info and explanation about the actual execution of the sign.
0 replies
110 months ago
TELKOM TELKOM TELKOM, WHY ART THOU???
<p>After all the emails sent and escalations and discusions and endless nonsens Telkom still disconnects my line for the fith time, and prooves ONCE AGAIN how TOTALLY incapable they are!</p> <p>Why are we forced to deal with these incabale, uncaring and undeserving people?</p> <p> </p> <p>WHY OH WHY????</p>
112 replies
Review Distribution
5 Star
1 (4.545454545454546%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (9.090909090909092%)
1 Star
19 (86.36363636363636%)