SL
Setshego L
Active since Oct 2015
56
Reviews
0
Industries
Reviews
56 reviews2 months ago
Excellent service from Checkers Sixty60 Team
I’d like to share a complimetary review for Checkers Sixty60. The convenience of their service where I can place an order while I’m still at work and select delivery time that aligns with the time I’d be home. Their support team is so efficient and reliable, they make a promise and keep it all the time! Their excellence is unmatched and I’m happy.
0 replies
5 months ago
Compliments to Axxess - best ISP
I’ve been using Axxess since 2019 and their service is one for the books. A month ago I reached out to them to reduce my package with the intention to save a few rands, and the change was a seamless one and I’m happy with their service. I’d like to recommend them for an internet service provider for those still looking for an alternative. Thank you Axxess, and keep up the good work! #BlackFriday
0 replies
6 months ago
Standard Bank Overcharging for Student Loans
I’ve been paying R700 monthly for a R30k student loan account number 33 186 399 5, for my daughter from 2019 and Std Bank is not sharing statements. They’re not reachable on emails, phone and their branches can’t help either. Calculating R700 over 6 years = R50,400 paid, and over 7 years that’s R58,800 and they’re still debiting my account on a monthly basis even though the balance shows 0.00. I need someone from Standard Bank to help me clarify all of this and reimburse me any money overpaid for this loan. I will be escalating this issue with the banking ombudsman’s office as well, as a desperate attempt to get resolution on this.
477 replies
8 months ago
Standard Bank de*****ing first time car buyers
I’m deeply disappointed with Standrad Bank and how they’ve treated my daughter and the issue she raised with them. She purchased a car through Cars To Go in Nov 2024 and Standard Bank is financing it. From day one my daughter alerted the salesperson about the issues with the car including what looked like it was panelbeated and out of an accident, seats that were loose, weird noise it was making, thin glasses that sputtered when she tried to switch on the aircon, a battery that was too small for the car. The condition and how the car struggled made us question even the mileage that was provided on the car. In January 2025, she escalated the issue with the ombudsman office who sent an email to Cars To Go to take back the car and reimburse her. Standard Bank also advised the same but Cars To Go wasn’t budging. What is raising eyebrows about the whole thing is the negligence from Standard Bank to do their due diligence before approving the application. We later learned when trying to sell the car when it was forcefully returned to us after the six months period was reached (this happened because according to the law, when a buyer is not happy with the purchase, they need to alert the seller within six months, return the car and all monies paid be reimbursed to the buyer) we were told that this particular car was written off years ago and that it shouldn’t be on the road or sold to anyone. How come Standard Bank was provided information about the car, and still proceeded to approve the application instead of rejecting it based on its status as a write off? It’s evident that their staff members are working with Cars To Go and deliberately de*****ing first time buyers. This is *********, ******** and should be exposed. Cara To Go should be shut down completely. All reviews about them from HelloPeter is mainly from first time buyers, and Cars To Go and Standard Bank are targeting these people. When it’s time to take their car back, clear the debt and refund the money Standard Bank is buying playing hide and seek with my daughter and threatening to ***** her name at credit bureaus or sending her name to debt collectors, just because she told them that she’s going to cancel the debit order and close her account with them. This while debit orders went off monthly without fail, when she has never had the car she’s supposedly “paying for”. What madness is this? This is daylight *******, ***** and my daughter is close to a mental breakdown, she’s struggling to sleep, she can’t function properly, she started suffering from severe headaches and blood pressure issues at her age because of institutions that have the muscle to abuse consumers as they please. I need Standard Bank to take accountability and do the following: - Refund the debit made this morning, especially because my daughter notified them about this whole thing, they advised her to drop off the car last week and she did. She is currently using public transport and relies heavily on that money you took. - Send her a letter to clear the car debt from her name urgently. Since she wrote a review with HelloPeter it’s been 3 weeks of waiting and nothing being done. No progress whatsoever. - Stop harassing her with SMSs and threatening to take legal action for non-payments (she has no outstanding debit orders even though she has never had the car she’s supposedly being debited for) - Reimburse all monies she’s been paying from November 2024 to August 2025 because Std Bank knew the car is written off years ago and still proceeded to approve it, which is negligence, ********* and *****ulent act on your end. - Treat this matter with the urgency it deserves - Whatever else needs to happen, take it up with Cars To Go because it’s you who received the application, reviewed car details and approved the deal without doing your due diligence, take responsibility. Refund/reverse the debit order that went off today with immediate effect while you proceed with the reimbur*****t of funds from Nov 2024.
321 replies
8 months ago
Menlyn Mall - go at your own risk
The idea of going to a mall used to be a fun and exciting period between moms and daughters. These days, the idea is crippling and scary due to the nonchalant attitude of the Menlyn Mall Management Team. Women have been posting and sharing their stories on social media requesting safety measure improvements, closure of ***** exit points from the ladies toilets and we haven’t seen a statement or accountability on why they were opened in the first place. A number of women go missing, get drugged from those toilets and the management team is not doing anything. How are we expected to shop in peace and have the assurance that should nature call, we will be safe to use their toilet facilities? All we’re asking for is safety and security improvements because this mall has a lot of shops one can enjoy but due to this issue, it’s a big no for me, my family and friends.
0 replies
8 months ago
Haval Edenvale Disappointing Customer Care
To say that I’m disappointed with Haval Edenvale’s new policies is an understatement. I’ve been a loyal supporter of their business, I bought two cars through them since 2016 and referring people to them because I’ve always enjoyed their efficiency and professionalism. Today when I called to book a service for Saturday, 16 August 2025, I got informed by a guy called Weaver that my details were not in the system when he checked with the registration number, and that they don’t do drop off and carwash anymore. Eventually he managed to see my name when I shared my ID number but not the car details. Previously I’d leave my car with them, get dropped off at my house (which helped me to do house c****s while they service the car), and get picked up again once they’re done to go and collect the car. No reason was given as to why they can’t help me with this anymore, or maybe it’s only available for new customers - I don’t know. All I can say is that I’m disappointed beyond words. Loyalty counts for nothing obviously with them. In other words, they expect us to take a full day leave from work to sit and wait while they service the day? Where is customer care and convenience in all this? For my next purchase I’d definitely look elsewhere.
0 replies
10 months ago
Funeral Claim Not acknowledged in 3 days
I’ve sent an email to a contact at Standard with a funeral claim on Monday, 23 June 2025 asking her to forward it to the relevant team if it’s not part of her portfolio. On Tuesday,26 June 2025 I did a follow up where I included a secondary email address and I still didn’t receive a response. Wednesday, 25th June I then resorted to using the bank app but I didn’t get an option to upload documents, and decided to resend the email to her and included these emails from the internet and the Funeral Claims WhatsApp number: HOCClaims@standardbank.co.za and FuneralClaimsDocuments@standardbank.co.za with the promise that I should expect an SMS with a reference number. It’s been hours and I haven’t received that SMS or response from emails. Between the bank app, emails, WhatsApp and their 0860 123 999 that kept me hanging for nearly 30minutes in two different occasions, I’m not sure which option to use to reach them and whether the claim is being attended to after following all the prompts from the WhatsApp number. When families are facing death in the family, worrying about someone attending to their claim should be the last thing in their minds. I’d appreciate if someone can acknowledge my communications.
165 replies
10 months ago
Axxess not honouring their service promise
I’ve been using Axxess as an ISP since 2019. When I first started using them the service was introduced as a month-to-month service. I asked what that means and I was told that I won’t have a contract or any binding agreements, and will be required to pay the service as and when I need it including when I go on holiday, the service will be put on hold and I’ll only be liable for a pro-rated fee for the days I’ll be reactivating the service. Beginning of June 2025 I sent them an email requesting an alternative downgrade option for WiFi and they didn’t respond. Today, 18 June 2025 I called them trying to get a response and the lady who took my call told me that I have an outstanding amount for June that I need to pay before they can help me with a downgrade. I tried explaining how I started using the service and how it was introduced to me, but she kept telling me that I needed to pay the R799 before I can get a downgrade option. Eventually I dropped the call because she was not getting what I was trying to communicate and I opted to send another email, and I haven’t received a response. HelloPeter, I need assistance to get Axxess to honour their promise of not charging for not using the service because I didn’t have internet this month, or at least charge me a pro-rated fee from today until month end, as it was initially introduced to me. Companies cannot make rules and randomly change them to suit their business needs. I’m saying this because the lady kept saying that they have to charge me for the month I didn’t use the service because their third part service provider is also charging them. I fail to understand how their agreement with third party service providers should be my burden. If I cant get a resolution to this issue I’ll be forced to look elsewhere for an ISP.
0 replies
10 months ago
Standard Bank Lack of Customer Service Support
I logged a call via email with Standard Bank requesting a card replacement letter on Thursday morning, and received acknowledgment from a Universal Banker called Bonginkosi Makhathini asking the team to assist. It’s Saturday and I haven’t received an update from anyone. I’ve followed up with two emails and all I need is someone to share a letter that the card ending with 4458 is inactive so that another business I’m communicating with can use my other Standard Bank account details provided. How difficult can this be, and why should it take days to action? I’ve escalated the issue via these emails: transact@standardbank.co.za, information@standardbank.co.za and complaint.resolutioncentre@standardbank.co.za
159 replies
10 months ago
TymeBank ignoring cyberattacks on clients
On January 10th, 2025 I deposited R2500 into my Everyday account with the plan to save it into goals. I got busy and forgot to move it to the goals. On Saturday, 11th January I even tried to use it but the card gave me an issue and I thought it internet related because I was at the mall. On Monday, 13th January I received an SMS that my phone was “delinked” from the app and I started getting concerned. I tried to access the account on the app and I couldn’t get through. The next day I called the bank from work and explained everything to the agent who told me that a ***** case has been activated. On Thursday, 16 January when I didn’t hear from them I went to the police after my husband tried to call my phone while I was sitting next to him and the call not ringing on my side. On second attempt his phone rang but mine wasn’t ringing, and a stranger answered the call even though it showed my number on my husband’s screen. At the police station they explained that my account could’ve been cloned, they gave an affidavit and asked that I go and get confirmation from the bank. On Friday, 17th January I rushed to a Pick n Pay kiosk to report the matter. I managed to manually type my ID number and did the biometric on the kiosk to check the balance, and that’s when I saw that the money I recently deposited was gone but I couldn’t get a statement. I rushed back to the police with an update and they couldn’t open a case because I didn’t have a statement. I kept following up and another agent explained that the first agent didn’t open a ***** case, he also mentioned that whoever withdrew the money transferred it to a Hollywoodsbet account and withdrew it from there (of which didn’t make sense because I don’t have a Hollywoodsbet account) and that they had to formally start the ***** investigation process. When I called TymeBank to follow up they shared these reference numbers CB 177-412 and GFD 228-290 and said they’ll investigate. At some point I received an SMS notifying me that the ***** department investigated, followed by a second SMS immediately after the first SMS saying the case is closed. No explanation or findings were given. I tried several times to get a resolution and answers to who the Hollywoodsbet account belonged to, how did they see this movement, and why couldn’t they reach out to Hollywoodsbet to find more information on the account holder to get the person arrested or hold him accountable seeing that these betting sites require ID copies, proof of residence, and bank account confirmation letter. TymeBank ***** division is privy to this information but they are reluctant to help me and refund my money, and instead chose to ignore my communication. Id like to request help in getting my money back. The frustrating part of it all is that TymeBank is a digital bank and we don’t have a physical building we can go to for these type of complaints and they’re hiding behind their app leaving us in the lurch. This is *********, not fair and such a disgrace and disappointing.
159 replies
Review Distribution
5 Star
14 (25%)
4 Star
1 (1.7857142857142858%)
3 Star
3 (5.357142857142857%)
2 Star
4 (7.142857142857143%)
1 Star
34 (60.714285714285715%)