BD
Brendan J
Active since Nov 2015
12
Reviews
0
Industries
Reviews
12 reviews26 months ago
Gigabyte and Frontosa - Shocking to say the least.
I've been buying Gigabyte hardware since my first pay cheque, sadly this message comes with some scary findings in the RMA process when it comes to Gigabyte product, which I hoped I'd never use, but here we are. I was working and my system just shut off, after some extensive testing and troubleshooting, I then decided to remove the motherboard, that said, I scratched the portion on the back where the stand-off centers your motherboard (The PC was standing in its same spot for the last 5 months, that day, just turning off) Sending it to the supplier, Frontosa, the reseller (Dreamware, amazing people, no fault here) guided me in sending the unit in. After 1-2 hours of the supplier receiving it, they immediately decided it's voided its warranty, due to the marks on the back. Let alone the motherboard is only 6 months old? Saddened about the news and accepting the fault of my own, due to lightly scratching the stand-off area on the back of the motherboard, I received the motherboard and decided to take it to a PCB specialist. They returned 1 day later in stating, that there was nothing wrong with the traces on the back of the motherboard, they're all connected end to end, advising the issue was on the motherboard itself (Product fault). Happy with the news, I then took it into a PC shop, testing a new CPU, power supply, RAM kits, in short everything we could. The same result, a dead motherboard. However, something that did bother me was the supplier that voided my motherboard, and never tested the rest of the motherboard, they saw the marks and made the decision of a voided warranty - With some testing going into installing a CPU and RAM, but taking that as the verdict due to the light scratches on the back. No certification of tests and findings? I earn my living remotely for a national company, relying solely on my computer to carry out tasks. Currently, I don't have an extra R6000 lying around to spend. Words can't express how urgent it is for me to get my faulty motherboard replaced through the RMA process with a functioning unit or a replacement. Product - SN224550039415 GB Z790 Auros Elite - Rev 1.0
0 replies
43 months ago
Vodacom incorrect invoice and billing impacted my credit record
Requested Vodacom to provide me with an early cancellation invoice. While this was swift and easy, payment was shortly made in full (stated amount on the invoice) Month end comes along and collections calls me to pay R3900+- because I've short paid, after telling them I paid what was sent to me, and in full. They ensured me the payment was received, but there's an error and I need to pay the difference! Now i've been on their line for hours and the lines drop, or it's so loud that i can't hear the consultant. They start getting cheeky because of the loud environment and drop my call. Moving my query over to Tobi, made even less effort or difference. Vodacom has noted that i've been marked as a late payer due to their mistake and billing issues.
798 replies
55 months ago
Still no contract or service | Approved deal
1st - I've called Vodacom several times and been advised to make 100% sure my previous provider has released the number ( Done this as the wife's number is already ported and on Vodacom's network. Same time as my number ) They can't port the number as it displays and error. We'll be going for a month this week, i get told to please wait 3 days for the managers to get back to me. I have not once received a call. Second - Ordered a laptop through their website which was in stock at the stage, then got an email telling me it's on back order for 2 weeks. Agreed and was happy to wait. The order got cancelled after two weeks and i had to call them. I was advised it's on a higher price package now and after some dispute they re-ordered it and advised it's again back ordered. I've worked through so many people with no insight or end to this silly jumping around they put you through. Why sell something on your website that you can't deliver?
106 replies
89 months ago
SheriffHQ quick to deduct money but never refunds when they made a mistake.
I signed up quite a few months ago. After which i saw that it's not meeting what i needed from their service i kindly requested to rather cancel the service they offered. Some time past and they emailed me back saying that the last payment will still need to be deducted end of the month and from then the service will be stopped. This was not the case and i noticed few months in that they've been debiting my account still. I emailed them and they got back a few days later telling me it's a mistake and that i need to send my details so that they can refund me. That never happened, emails and more emails with no replies from them. Eventually i called them and asked them whats going on, "No sir we will be doing payments only in this week" ( this was last week 10/12/2018 ). Today i find that nothing has been paid..
0 replies
107 months ago
Phone cracking and getting extremely warm,MTN says not their problem
<p>I took out a contract for my wife on the Samsung S6 year and a half ago,</p> <p> </p> <p>The last few month she noticed the phone gets very hot!thinking it could be the charger she tested it with another samsung charger,same problem!</p> <p> </p> <p>Last week we noticed the phone making cracking sounds,when we saw that the phone was expanding at the back while being used a lot or charged.The white under the cover cracked up and even the camera lense! Worrying for my wife's safety and Samsungs exploding record.I go ask the MTN at Garden Route Mall ,George.What can i do and when can i send this phone in,she tells me that MTN only covers 6months,and 2 years warranty? As well the Samsung girl at MTN tells me only one year and no one will fix it as it looks like my wife dropped the device(which never happened as she takes care of her phone very well).The women at MTN tells me to go to WeFix and hear what they have to say about this phone,exactly as i thought they tell me,"Sir the battery is expanding a lot ,this could be dangerous rather send it in".....So i go back and stand in the queue,for 10mins i see them seeing me as i stand infront of the queue.They walk passed me twice and help other people behind me and refusing to make eye contact any further.</p> <p> </p> <p>I was never rude in this situation but now i will be after MTN shows me to fly off and pay for a phone that might have a chance of dying or exploding!</p> <p> </p> <p>MTN if this phone explodes in my wife's hands or against her face you will be taken responsible !!</p>
112 replies
108 months ago
Test taking is poor
<p>I have a complaint about Cisco tests,being familiar with Comptia (reviewing and going back to your question/answer) ,No one informed me to check and make sure of the answer as i will not be able to go back and review or correct a mistake nor will you be able to see all the question at the end to go through a last time.So with that i have failed with a slight 7 points (one or two questions)</p> <p>I will tell you how this ****3d me off! So doing my test today i noticed at question 33 that i made a mistake earlier on 2-3 questions and would like to go back and rectify ..Then noticed Cisco/Pearson Vue does not allow you to fix a mistake(No 2nd chances?!) how is this fair for a test taker?nearly passing but not passing cause of the system not taking the test taker in mind.I believe this is very weak as this has cost me.</p>
0 replies
111 months ago
Declines easy to pay out but takes ages to review again
<p>So my computer started dying on me few weeks back so i decided to take it in(gaming/work computer)</p> <p>The trainee did a report and i submitted the claim with the outcome to King Price being "we have to decline" i got this answer within hours of submitting.With this i knew that a junior technician could have done the wrong report so i went back and asked a senior to please do the report ,as i thought, it came back different this time.Due to power dips/surges the power supply shot and damaged the motherboard.</p> <p> </p> <p>So i send this report to their ombudsman ,now i have to hear that this will take up to 10 working days to review my claim....how do you go from declining in hours to reviewing for 10 days! AS WELL...i pay for extras like power surges,lightning ect...(went through my policy again and saw this) but for some reason i can't claim ?I have never claimed in my life since the days on my dads insurance ,now on the day i want to claim the one thins(1st as well) i get told no?I will await their response which has already taken over a week,if no then it's goodbye King Price!</p>
56 replies
111 months ago
Easy R400 from outsurancd
<p>Did my policy comparison and they could not beat my premium ..So they helped me to get my R400 quicker. Thanks to George L. From outsurance.</p>
56 replies
112 months ago
3 Months and still no activation !!
<p>It's been 3 months and all i got was a new number and telkom telling me "there is a system error ,we wil email IT" this has been done 7 times now after 2 months and no prevail.As well my old number and service seems to be active still which is billing billed as normal but phoning this number it say sit does not exist!</p>
112 replies
117 months ago
Terrible service Edgars!
<p>So i want to settle my edgars account in full via consolidation ,requested a settlement letter weeks ago and i never receive anything after email after email.</p> <p> </p> <p>I do get response but only to tell me i will receive the letter in within 48hours,which never happens!</p> <p>I do however get calls that tell me i'm in arrears and need to pay now! And could be handed over...</p> <p>Never expected this from them.</p>
53 replies
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