Active since Nov 2015
I recently had a distressing experience with FlySafair on Flight FA-463 from Cape Town to Durban on October 3, 2024, and I feel compelled to share my story. Initially, our flight was delayed and then turned back due to multiple onboard medical emergencies, with several passengers losing consciousness. This situation not only raised serious safety concerns but also meant that my family and I missed an important conference, rendering our trip unnecessary. The airline's handling of this crisis was alarming, as there seemed to be a complete lack of preparedness for such emergencies. As the delay stretched on, the conditions onboard became uncomfortable. The lack of adequate ventilation made several passengers, including myself, feel ill and light-headed. We felt compelled to disembark for our own safety. Throughout this ordeal, communication from FlySafair was virtually non-existent; we received no information about how long we would be grounded or when we could expect to arrive in Durban. To add insult to injury, FlySafair offered us a partial refund for our return flights but denied any refund for the outbound leg. The vouchers they issued are useless to my family and me since we have no intention of flying with an airline that demonstrates such a disregard for passenger safety and responsibility. Overall, my experience with FlySafair was incredibly disappointing. The lack of customer service during a crisis and the inadequate response to our situation have left me feeling frustrated and undervalued as a customer. I cannot recommend FlySafair based on this experience and urge others to consider alternative airlines that prioritize passenger safety and effective communication.
Jonathan and his team are just great! They'll go the extra mile to make sure their customer's needs are met, and will take time to educate you where necessary. They also have best prices for computer components that I've seen. Keep up the good work guys!
This is a **** website. Posting products for sale on Instagram and Facebook. They've now debited my account multiple times.
I chose MTS based on their reviews on HP. And I've not regretted it. The service has been outstanding. The communication is timely. And they doubled my internet speed for free! I would recommend them to anyone without reservation.
No delivery but a partial refund? Seems they reward themselves for effort, at your expense.
Online order arrived late, incomplete and I'm running around trying to get my money back.
I ordered a few small items to test this seller out. Despite it taking a very long time to arrive, I received my items. I didn't expect to see a number of unauthorized charges (+/- ZAR120) from the Ali-Express, to my bank card tho. I took it up with their customer support and their response was: "whatever charges they made cannot be traced and that I would somehow have had to authorise these charges". They refuse to investigate further or refund me for these unknown charges. Very suss!
They literally just take your money and ignore you.
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.