CM
Cindy M
Active since Nov 2015
12
Reviews
0
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Reviews
12 reviews72 months ago
FNB COVID-19 Cashflow relief is fraud!!!!!!!
The Covid 19 cash flow is fraudulent!!!!!! I have been a trusted customer and recently bought my house with FNB my and my husband's cars are financed through FNB. We will be moving all assets to another bank and close all our accounts. I have been fighting with FNB the last week numerous times regarding the cash flow they approved R40 000 cash flow wich they make you take as a loan just to cover R3100 over 3 months!!! Never in the terms and conditions they stipulate that they only cover their FNB debits and nowhere did they even care to phone and brief any customers on how it works. The didn't cover anything ells except my vehicle. So over 3 months the give R40 000 just to cover R9000 max... What happens to the remaining of the money??? They cant even give a direct answer. They are fraudulent seeing the take money and cant even managed it properly, and doing things that wasn't even part of their own terms and conditions. Their own contact centre agents advised they only cover debit, failed to advise the in fact only cover FNB debit orders. What a way the bank takes care of their customers, they only care fir what they gain from this. After speaking to a manager Miss Jacobs i have had no feedback. I did advise her if I do not get any feedback I will go to the media. Please spare yourself befor taking any loan or even joining this bank. They only care about themselves and wouldn't even care about any of their customers. Im done with FNB and I will contact Cart blanch to investigate how this was done and open a legal charge of fraud and misleading information from FNB. No matter how trusted or good client you are that will never count in your favor. Cindy
105 replies
92 months ago
Kfc Lambton horrible service
We went to Lambton KFC @ about 9. When we got there the lady was actually annoyed in helping us. We got to the collection window and the lady asked if we could wait in tha parking area while they prepare the food. Whe waited for 15 min and stil nobody came out. When my husband walked in there was nobody at the till points. They were having their own little private meeting in the kitchen. Blease bear in mind in the 20-25 min while we were there, there was no car in font of us nor begind us in the drive thu and there was no other customers in the shop as well we were their only clients. While my husband waited at the till points they ignored him completely for 5 min. The lady kept on telling him '2 minutes sir' after 2 min was 5 min he completely lost it. When she got to the till she said she was the supervisor. He asked when is he getting his food. Her response to him was shocking she said 'We are waiting for business' 25 min and they didn't even start with the food. He demanded his money back, and stated clearly that they would get no business if they do not want to work. Then i phoned head office and spoke to a lady. She said her supervisor was not available she was second in charge. Between head office and the branch all that was shown was incompetence. The lady at the Lambton branch refused to give the owners number which tells me this is acceptable seeing the lady at head office stated clearly i will get no feedback regarding my complaint seeing they will deal with this only internally. Shokking!!!!!!!!!! My mind would have been set better to ease if she said she will leave it rather seeing nothing would be done with it. Management, service and thebranch is beyond disappointing
0 replies
95 months ago
Fraud, daylight robbery and bad service from Edgars 2nd review
This is horrific customer service. And believe me I will close this account once this is sorted and will never recommend Edgars or Finrite to anyone!!!! I posted a review 21ste of May about daylight robbery and fraud, Edgars and Finrite came back with so many promises. The were suppose to credit us by end of May R4025.00 on the account for money they took by being fraudulent. Yet when I request an updated statement 05/07/2018 they have only Credited half of the amount. Edcon sent me an UPDATED statement with the old amount. How is that for doing accounts yet if you phone in the amount is lower than the stamen because I made a part payment as well. The funny thing is they are quick to raise the interest and take the money, but extremely slow in returning stolen money. I’m tired of this inconsistent and unreliable service. Till today nobody from Edcon gave me call regarding my issue it was all Finrite that took part in the correspondence. They are charging me 20% interest on the account amount every month. The interest would have been a lot lesser if Edcon and Finrite did their job properly. This needs to be resolve today or I will open a case of fraud against Edcon. This is not a threat it’s a promise!!!
106 replies
96 months ago
Fraud, daylight robbery and bad service from Edgars
Good day I have a huge complaint. We have 3 devises on our Edgars account that we took out on Edgars cellular some time. The first devise a Blackberry 9720 we claimed insurance in 2015 and going to hello peter resulted that they replace the devise with at Samsung tablet 3. They couldn’t fix the blackberry 9720 so the replaced it with the tablet. But yet I have been paying insurance on the blackberry 9720 since 2015 yet they have the device with them. How does this work? Them my second complaint is I gave in the other Blackberry 9360 @ Edgars in springs for an insurance claim in January 2016. The device is still with them apparently they need info (when it was damaged and what was the damage). Till today 21/05/2018 I have not received a single call from them tying to get the info yet I’m still paying monthly insurance on that device. What is happening with Edgars? First they make me pay from 2015 for a device sent in for an insurance claim and couldn’t repair and replaced with a tablet (which I’m also paying insurance on monthly). Then I still pay for a phone that is lying at Edgars for 2 years for an insurance claim, while I still pay insurance on it??????? I have cancelled both insurance today 21/05/2018 @ 11:25. But who is going to compensate us for 4 years? If this does not get resolve in this week i will take you to court. Job number for the device at Edgars in springs is Job 451587!!! What is happening with Edgars? This is broad daylight robbery and actually fraud!!!! Making people pay for two devices which is actually in Edgars possession going for almost 4 years. I can sue you for this. I guess you get someone from head office give me a call or I will go to every social network. Cindy
265 replies
105 months ago
Quit Buying the Kwid
I bought a Kwid on the 15th of August 2017 within a week of driving the car i experinced the following problems: 1) Clutch not coming up, has happened quite a few times 2) Brakes continues RUMBLING AND SQUICKING and not stopping dead, feeling unsafe. 3) Window problems 4) Idling 5) The Engine made some noise The dealer East rand did deal with some of the issues, but told me that the breaks will always sound so terrible. i was not told this when I bought the car, I'm highly upset. i went to the head office of Renault in Bruma and there was promised that i will have feedback on this today by 11 and yest nothing. the service is bad and I didn't get any response. This is my first car and this is so disappointing. I told them i want to cancel the deal or there is no alternative they can make and still that doesn't bother them to loose a client.
0 replies
111 months ago
Terrible service/ No customer service
<p>My husband bought a dove rolon and a dove spray from superspar witfield square. Unfortunately he by accident purchased the wrong dove. I only use a certain one. He works quite late hours and very far from home(Olifantsfontein). We stay in Lambton germiston, so the closest spar to me was superspar fontana Lambton. I went to the store after work the next day with the slips and the products and asked if I may please just swop it for the correct one. The store manager (Michael) said he will quickly confirm. He phoned a lady on ( ********** ) the reception lady (Lydian) didn't think twice she just said no. After Im a well known cleint I alway buy from that spar, It wasn't even considered. What is more disappointing is the fact after I told him I'm going to hello peter and he phoned her aigain they still said no. What I can't understand is the fact that ALL spar's is a franchise and I'm a loyal customer, I support spar always I had to buy 2 rolons and 2 new dove sprays AGAIN, (not the cheapest brand) in order to get what I wanted. Yet after the support im still stuck with the ones I never use. My money is good enough but the service won't be given. The matter wasn't even considered. It was a blunt rude NO!!. Its not like I tampered with it or took a week to exchange, I didn't even want my money back, I just wanter another sent of dove. Im not a dodgy person I work hard and pay for what I want. It wouldnt have ****ed them to just help me after I supplied slips and the products. The service was extremely bad. And for a person that sometimes buy over a 1000 on one purchase R 32 wouldn't matter if a customer was really of importance. </p>
0 replies
111 months ago
Still NO feedback
<p>A day ago I posted a review looks like webanks not really interested in customer service</p>
0 replies
111 months ago
Terrible service
<p>Me and my husband applied for a car that we buying in our name over from a very close friend. She financed it in her name years ago on our behalf because of reasons. Now we are trying to get the car on our name, se agreed to let us buy it for settlement amound. We already filled in the forms, now the deal has been hanging fir more then 2 months. What's upsetting is that the guy handling our deal tells my husband he cant get hold of the lady to confirm that she wants to sell on settlement amount. Witch is ridiculous. I talk to her everyday. Currently she is in a very bad place and for very obvious reasons we want the car on our name asap. We dont received any help. No feedback and regardless wesbank isn't even trying to get hold of her to finish the deal. On top of everything, I phoned 3 times just now and I had to be sent to 4 different departments explaining to each and every operator whats the problem no one can sve and keep on transferring me. The private finance department I had to hold on fir more then an hour no answer. This is terrible. This needs to be sorted out ASAP!!!! Feedback to me directly.</p>
0 replies
114 months ago
Business ADSL off after 18 days
<p>After logging a complaint with Telkom we have not had a technician come out to our business. This is totally unacceptable. We haven't received any indication of when this issue will be sorted. This a business ADSL line and we are losing income. </p>
224 replies
114 months ago
Business ADSL off after 13 days
<p>Good day, our business ADSL line has been off for 13 days. We are still waiting for a technician. We are losing money, as we are unable to access our e_mail and website.This is unacceptable.</p>
56 replies
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