MP
Marcus P
Active since Dec 2015
17
Reviews
0
Industries
Reviews
17 reviews4 months ago
Unacceptable Debit Order date change
I received a text from VWFS wherein they informed me that my debit order date for December will be on the 18th of December not the agreed on 25th. I responded and informed then I do not consent. Today the 18th the deduction when off my account. In order to make things more convenient for VWFS they unilaterally changed my deduction date without my consent and disregarding if I have sufficient funds in my account. This conduct the unacceptable and I am reporting them to the Consumer Protection Commission for ********* behavior.
0 replies
7 months ago
Poor Service Delivery
I have been reporting a defective pedestrian crossing to the City of Cape Town for a while and there seems to be no urgency to the request. The crossing in question is used by many people including foreign visitors who cross the road in the face of oncoming vehicles. The lack of the crossing signal creates an unnecessary danger to both the motorists and pedestrians. I have included my previous service request numbers and dates for your ease of reference: Ref: 9119530574 Reported on March 20, 2025 (no response from the City) Ref: 9120841525 Reported on September 18, 2025 (no response from the City)
0 replies
7 months ago
Bad Latte
I ordered a Pumpkin Spice Latte and it tastes like cinnamon...just cinnamon and hot water. That is it...the toast I ordered was burnt on one side and completely untoasted on the other. Starbucks Fores**** you need to do better.
0 replies
13 months ago
EBucks query
I have noticed with concern that I am not getting the Ebucks points as per previous months while I have not changed any of my actions. I consistently reached a Level 5 for most of last year however I have noticed that something has changed. Last month (February) my rewards level reflected that i am on a level 5 and in the beginning of March it moved to a level 4. I called the secured phone line and was told that I have only 29 out of 100% for the use of my Virtual Card online spend. I informed the call center that I only use my virtual card for on line and in store purchases with one 1 transaction at an ATM. No one could explain why I was down graded and what "qualifying online spend" actually means. I have noted again this month (March) that I was on a level 5 and as of today I was downgraded to a level 4 again. This time around I Under Digital Banking I was not awarded points for View Track my rewards even if i used it several time a week. And again under My Cards no points have been allocated to Virtual Card online spend. What is going on? why are you not being clear as to what is required from your customers? this is so frustrating and I expect, as usual, a very generic, vague or non response from FNB
53 replies
22 months ago
ISP from Hell - Webafrica
I tried to sign up with Webafrica, the biggest mistake in my life. I wanted to move from Afrihost to another ISP and Webafrica was very competitive. I signed up and before paying the initiation fee decided to remain with Afrihost. Webafrica continuously asked me for the initiation fee and debit other authorization. I called and emailed Webafrica to cancel the application as I decided to stay with Afrihost. It is next to impossible to get the the cancellations department and there is no email address on their website to cancel I sent an email to their info account and heard nothing in return. I then noticed debit orders coming off my bank account for the initiation fee...the first one was for something like R250, which i disputed and stopped at the bank, the next month another debit order for R300 which I disputed and cancelled the debit order and this month again another debit order for R349.00. This is ******** you cannot deduct monies from people's account for no services rendered. You cannot run a business where you make if so difficult to cancel that people would rather just pay. This is ********* and should stop immediately. I want all my information from their systems deleted and want nothing to do with them.
0 replies
26 months ago
Poor service
I app**** for a pension backed loan from FNB (this is the second application) to install solar panels at my home. I completed the required documents and submitted as I have done before with no problems. The process usually takes a week. 10 Days later I call FNB to find out what the progress was and was informed that my application was unsuccessful. I asked the reason for the declined application was was told that it was declined because according to their calculations I am an a deficit ever month. I emailed the bank again wanting to know what they mean and again was informed that I should submit proof of my account surplus form them to reconsider. Again I emailed the Bank wanting clarity as this may impact my future purchases. I called the call center for help and was referred back to the loans department in the bank. I submitted a breakdown of my accounts, they have access to my bank statements and also verification from the credit companies. All I wanted to know is on what calculations did they base my application on. The bank was no willing to give me their calculations and was asked to resubmit my application. If the bank is not willing to disclose what calculations they used to make a decision on my application what would it benefit me to reapply... What really puzzles me is that I am an FNB customer for over 15 years with a clear credit record, no late or overdue payments and receive constant offers from FNB to increase me credit card and overdraft limits. However they are unable to inform me on what they determined that I have a month deficit on my account when I do not have. Very concerning. maybe its time to leave FNB and go to where you are treated like a human and not just a banking fee or interest rate charge.
112 replies
26 months ago
ABSA *****ing people's money
I opened a savings account online with ABSA, never collected a card but made monthly payments into the account. I stopped the monthly payments some time ago and forgot about the account. I received an email from ABSA a few months ago with a bank statement and wanted to close the account as i no longer need it. In December I went to ABSA bank at Tyger Valley and was informed that the account is dormant and I will have to speak to a consultant. I sat in a queue for 30 minutes and left because I had other things to do. I again wen to ABSA in Cape Town Adderley Street and was told to see a consultant, waited for almost an hour and left as my lunch break was over. I tried for a 3rd time and went to ABSA in Canal Walk, was seen by a consultant, was informed that my account is dormant and it would take 48 hours to unblock. The Consultant then took my ID and asked my why the ID differs from the one on their system I informed her that I lost my original and the one she had was a replacement. She then asked me if i had a student loan with ABSA. I said it was paid off and what does that have to do with me wanting to close my savings account. She than told me I can go to any ABSA bank to close the account once the dormant status was lifted. I called ABSA today a week later and the account is till dormant. I was told to stay away from ABSA by friends and tend to believe it. It seems that the account will remain on a dormant stage until all funds have been depleted from the monthly fees until nothing is left. Why go all that way if ABSA want to ***** money by open with it and don't give people the run around.
56 replies
36 months ago
Unauthorized credit query
I noticed a credit query on me from Wesbank on 23 March 2023 without my knowledge or consent.
106 replies
36 months ago
Unauthorized credit query
I have noticed a credit search was performed on my name with Nedbank on 23 March 2023 without my knowledge or consent.
0 replies
36 months ago
Standard bank powercurve
I noticed a credit search was done on my profile without my knowledge or consent on 23 March 2023.
53 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
3 (17.647058823529413%)
1 Star
14 (82.3529411764706%)