MD
Marelize P
Active since Dec 2015
13
Reviews
0
Industries
Reviews
13 reviews4 months ago
Beware of The Game Beam
This company does not deliver its products. Be cautious of The Game Beam. Marketed as a retro gaming projector. I was excited to see something different in the gaming world. Our little family loves spending quality time during game nights. My husbands is also a collector of retro games. So this was the perfect supposed-to-be Christmas gift. Placed my order. Waited for the tracking update. (8 -12 days with standard delivery). The support email “game beam” provides, has a nameless respondsmt which provides vague information when requesting feedback . Note I submitted a ticket online. I became aware much to my disappointment that I may never receive my order. To me the website looked appealing but I guess that is how deception is drawn in with willing customers. Needless to say I was caught in what may be a ****. I have since requested a refund. No feedback received. Their social channels are also not working when I tried to connect. Please be careful.
0 replies
33 months ago
Read this before you join Planet Fitness.
Please do not join this Entity. I have had numerous issues with a gym conversion. I have spoken to a supervisor who confirmed that my account was successfully converted, went into the branch, spoke to our branch and sales manager. Phoned countless times to follow up on my conversion (signed on - site inside the branch with the sales manager) Now PF is requesting payments in error. My account up to date, paid in advance and the conversion amount was immediately paid after confirmation for the month going forward, Shakeel the team leader telephonically confirmed that the conversion was done and processed on the 7th of July. To date (25th of July) the call center confirmed that it was not done. I am literally struggling for weeks since 12 of JUNE 2023. Not even the managers comes back to me. This is a simple transaction yet so much hassle!!!!!!
0 replies
36 months ago
STOP and read this before considering VOX
Before you thing on using VOX as a service provide I would like to inform you of my experience. I have been waiting for 3 months for a refund to be processed on services that I have cancelled November 2022. My account was in credit due an over payment. This needed to be refunded. I have sent 7+ complaints to all the relevant emails. Even the email that vox supp**** for complaints. Consumers should simply not support this business to due the utter lack of service. I had to source proof from the courier company that my router was picked up by vox in January this year because they consistently request the hardware. The router was delivered according to the POD from Skynet on the 6th of January. This is the excuse why my refund was not processed yet "we did not receive the router". The POD clearly showed that the router was delivered to VOX on the 6th of Jan in Cape Town. Even with this information - VOX still refuse to refund my account. I have supp**** all the relevant documentation, waybill, proof of payment, email from Skynet, POD from Skynet, photo's of the courier box Skynet picked up with my account number on it. It is shameful. The queries go around without resolve. They need to refund me still. Absolutely shocking how this company is operating. Each person I talk to promise to resolve my refund yet to no avail.
212 replies
48 months ago
Phoning Telkom Billing department for 5 Months regarding overcharging my contract.
I signed up for a Telkom mobile, on a black Friday deal for R329pm last year in November. Since my contract started Telkom overcharged my account with the amount of R409pm each month since it was incepted. I have phoned Telkom for the past 5 MONTHS each month to try to resolve and realign my contract to the correct amount of R329pm. My bill this month (May) is suddenly higher with R738. I have logged the following cases 60950367, 61033914 (January) 61374162 (February), 62084913,61904639 (March) 61904639, 62908673 (April), 63025788 (May). I have NEVER experienced such difficulty to try to resolve. The billing department credits my account with R80 manually, and then the issue persists with each month's invoice I am receiving. I am utterly disappointed in the service level from Telkom. I have sent my contract to Telkom to rectify, just to receive incorrect billing again. I would urge anyone considering using Telkom mobile as a contract provider to rather take up a contract with other cellular Companies.
0 replies
51 months ago
TELKOM SIGNED ME UP FOR THE WRONG CONTRACT SUBSCRIPTION
I took a Black Friday 24 month Contract with Telkom for R329pm. Written and confirmed on the In store checklist. Appart from the Bill that was charged incorrectly from the beginning (Disputed since it started). I have gone to the Telkom Store twice (Garden Route Mall). Chatted on the online portal. Phoned Telkom Mobile 3 times to resolve my over charged account and debit order issues (which does not deduct as it should have). This phoned this morning and spoke to Daniel in the Billing department to try to resolve this again. He advised that I need to speak to sales. Therefore I contacted the sales department. I got through to Ntsikeleko. After explaining my situation and advising that I am being overcharged Ntsikeleko pulled up my contract to look at and informed me that my contract was not loaded correctly on the system. The black friday promotion was loaded as a normal contract unstead of using the promotional code which I signed up for!!. Case number 6054367 I am currently paying for a contract subscription which I DID NOT SIGN UP FOR. Livid to say the least. I have asked to speak to someone who could assist me and now I have been told to return to the Telkom Store as they need to correct the error.
0 replies
83 months ago
Cellphone claim taking more than a week to resolve.
On the 1st of June I prepared to drive into town. My phone was in a long Jersey pocket that I *****. I accidentally slammed my phone in my car door while getting into my vehicle. The phone cracked upon impact on the front and back. I took the phone to Vodacom to book it in on the day to provide a quote for repair. I informed my broker on the 3rd of June on the incident and proceeded to provide claim forms and the quote necessary to repair the phone. My brokerage sent all the information to the insurer. The Agreement of loss was received on the 5th of June, signed and sent back for completion of the claim. Today marks the 4th working day since the AOL was signed and sent for payment release. My brokers still did not receive any information on why the claim is being delayed. Vodacom's fixed the phone and we all are now waiting on the Insurance Company to complete the claim. Needles to say that this is not the first time that we have had problems with Constantia's claims procedures. The service is terrible, the claims payments very slow and turn around times even worse. Going on more than a week for a cellphone repair claim to be resolved. I won't recommend this Insurance Company.
168 replies
88 months ago
Takealot's Puma Ignite Disaster - Terrible service.
I ordered an anniversary gift for my husband on Takealot.com. The product is the Men's Puma Speed 600 IGNITE 3 Running Shoe - Red (Size: 9) + Free ignite 4 Netfit Black running shoes. On Friday the 18th of January 2019, the parcel was delivered with only 1 pair of shoes, the ignite 4 Netfit Black running shoes were not included as advertised. I phoned takealot after seeing that the order was not processed correctly. The consultant I spoke to advised me that I need to log a return. I asked if the additional pair could be sent rather than returning the product. The consultant advised that if the product is not delivered correctly it needs to be returned and replaced. I proceeded to submit all the requirements from my side, logging the return and following up on the query. I phoned takealot during the whole process to follow up on what will happen with the order. I was advised that the product will be replaced as soon as the returned parcel was received at the warehouse. The return was picked up yesterday 21 January 2019. This morning I received an email stating the following; Please be advised that our supplier is sold out of the Men's Puma Speed 600 IGNITE 3 Running Shoe - Red (Size: 9). Regrettably, We cannot investigate this matter further or send you a replacement unit. I am furious! I purchased this product (which was reserved based on the promotion), just to receive an email stating that the stock is sold out and that I will be credited accordingly. This due to an error upon the packaging of my order. I phoned takealot again to explain my dissatisfaction as I am utterly disgusted and frustrated with their service. I asked to speak to a manager and explained that I have been following and querying the progress of the return. I spoke to the supervisor who advised me that this could be false advertising from the supplier which sometimes happen when the supplier does not have any stock anymore. He escalated it to be investigated and advised that the advert was pulled and that there were no more stock available. So the anniversary gift for my husband is not - so - anniversary anymore. How does this happen? This is terrible service. Needles to say, this experience left me in tears. I was so excited to give my husband running shoes that actually had great reviews, was on promotion and as an anniversary gift, not 1 but 2 pairs! I received a pair of puma women's running shoes for my birthday which offers so much support, I just love them! My husband is a type 1 diabetic, he started to run recently and began to experience pain in his left knee and joints from striking to hard on the road. These specific shoes would have been a great gift to offer him comfort and support since I am so impressed with my pair. I am just so dissapointed in takealot, on how this was handled. As a consumer I feel let down.
0 replies
116 months ago
Pleasant experience!
<p>On 24th of September my husband and I decided to have a quick snack at O' Hagans in Radiokop. </p> <p> </p> <p>From entering the restaurant the atmosphere and the service was excellent. The orders came quickly and the food was of great quality. </p> <p> </p> <p>The one thing that stood out for me was this.... I am 34 weeks pregnant sitting inside away from the smoker section (bar area). A few minutes after being seated upon arrival the manager came to talk to us and ask If all is in order which in most restaurants is very common. I did not notice this but the manager dissapeared behind us after being greeted. My husband noticed that the manager closed a door and resumed as normal. This was the smoker section door which was open at the bar area. We were seated well away from this area and wouldn't think that the open door would have caused any inconvenience but it was closed anyway. </p> <p> </p> <p>I have been to quite a few restaurants were this did not happen at all, not that it was a problem. The thought behind the task is what stood out for me. </p> <p> </p> <p>Thank you for thoughtfulness and great service!</p> <p> </p>
0 replies
117 months ago
Hair in my Sandwich!!!!!
<p>This is utterly disgusting! My husband ordered me a chicken and mushroom sandwich from the Sunninghill Branch and I found a hair inside my sandwich before proceeding to eat it.</p> <p>Since I became pregnant I always check my food for quality before eating it. I have been ordering from Sandwich Baron Sunninghill since I started working in Sunninghill (almost 2 years now). I am disgusted and horrified at the sight of a hair in my food! What a disappointment!!!!!</p>
0 replies
117 months ago
First time buyers Dissapointed!!!
<p>I am utterly dissapointed with SA Home loans.</p> <p> </p> <p>My husband applied for a home loan recently, has an excellent credit score and only got approved for a 80% loan from SA Home loans. </p> <p> </p> <p>My husband requested to know why only this amount was approved where the feedback given was " numerous enquiries on credit profile". </p> <p> </p> <p>I find this extremely unfair as some companies conducts enquiries without permission on a persons credit profile. My husband had to dispute enquiries before and seeing that this is the only reason SA home loans opts out of a 100% loan for first time buyers as per the reason Devan gave my husband.. it leaves a sour and unpleasant experience for a first time application. </p> <p> </p> <p>Dissapointed!!!</p>
0 replies
Review Distribution
5 Star
1 (7.6923076923076925%)
4 Star
1 (7.6923076923076925%)
3 Star
0 (0%)
2 Star
2 (15.384615384615385%)
1 Star
9 (69.23076923076923%)