Active since Dec 2015
A total disrespect to customers who shop at pick n pay(stone towers,king williamstown)I went there today to find them rearranging their shelves including washing them whilst we were busy shopping.It was just not easy shopping today as u had to be extra careful when you walking between their ailes.to some extent some the shelves and what were on the shelves would fall down to almost hitying one of the customers.It was just disastrous,why would they do that whilst we were shopping and not find time to close the shop to do that.I was just an absolute filth what I saw in that store.I dnt know if they did that because our area is black customer dominated because i have never seen that in my entire life experience.All what tha manager could say sorry to me when i raised that with him ,what about other customers that shop there.I found their conduct disrespectful.
They are failing me dismally with their rewards.I claimed on their reward program on friday 6 November 2025 and I were to recieve a R300 Pick n Pay Voucher.I was told to wait for an sms with the voucher no and i have not recieved it until today.I have been trying to call them and wait for my turn to be attended to by their consultant and I get cut when that time comes.I phoned them twice today and chose emergency funeral service options just to get through to the consultant.Both consultant told me to wait for the sms which never came through.They said it may take them 7 days to fix the challenge they might be having.Why do they make their challenge mine,when I dnt let them wait for their premiums,now bcause this will benefit me I must wait for 7day yet some of their clients recieved their vouchers,like why meee??
My aunt had a policy with Emerald and had my sister in law who passed away in 2018.My aunt failed to change her beneficiary and it happenens that on 1July 2025 she passed away.My husband phoned to know what was going to happen because my aunt's beneficiary died before the policy holder Boniswa Reginah Nofemele whom I say passed on on 1 July 2025.Emerald told him that the family need to have a letter of authority to have the money claimed and they emailed my husband at thomasprofessor2002@gmail.com the statement of my aunt's policy.and further sent him a form that the holder of the letter of authority should complete.After the long wait for the letter a claim was lodged against 1life who is an insurer of Emerald.1life fails to give me an update about the status of the claim even to acknowlege the reciept of the claim unless i phone them.We have a funeral day scheduled for 11July 2025,and only to be told by these *******s that i need to furnish them with the id no of my sister in law who passed on in 2018.Why these parasites did not tell us that they would need this id no day one we called them,why wait for me to call them to tell me what they need from me.Are they doing this to frustrate us as a bereaved family or withhold the money that my aunt paid tirelessly throughout the years.Do they in their dumbness understand the meaning for the letter of authority?do they know that it is a legal document that binds the nominee,hay shame zizibhanxa uba banjalo.Why did they make us go apply for the letter of authority and yet they will still require something that is below this legal doc in terms of weight?1life is an insurer to Emerald and these people are sweet talkers who target pensioners and promise to give them silver and gold when they pass on they do not explain all these hassles that 1 will experience upon claiming.I want the whole world to know who Emerald and 1life are,I am going to make noise on all platforms of social media.You are filthy rich for nothing while the people you pretend to serve are suffering.You have suvked my aunt's money until she died now you telling us k...k.I will inform all the old ladies in my area and in my village to cancel any business with ababantu bangcolileyo.I curse the day my aunt ever signed up a policy with these people who target old age people knocking at our household doors as if they going to better people's lives yet they parasite.futseek maan why cant the liase with Home Affairs to look what they want or verify that my sister in law passed on.To top it all my sister is not a policy holder,my aunt is.why do we have to battle to claim the money she has been banking for her to be burried.
Today 31 December 2024 I was served by Zuko of Capitec Greenacres N12 branch.I lost my card and went to the mentioned branch where I met a very positive and respectful young man (Zuko)for a replacement card.He told me about their products that in my more than 17 yrs experience bankink with them I was not made aware of.He quoted me on their interesting funeral policy and wooow Zuko believe me I am still gonna come back and sign in for that one.The young man told me that i can have ul to 5 savings account under my name and still did not know that.He further tlld me that i can have my money fixed,i can have locked and unlocked savings account as well their 7 and 32 days notice account.pls bear with me i may quote these wrong as i was overwhelmed with all he told me which i was never told of before.Believe me its my 1st time hearing all this.Zuko continue serving our people and pride us as SA citizens.We want people like you who just tell things that could benefit account holders of each banking institution.He also informed me about that i can do these savings accounts myself on my app.He also told me that these accounts only have R7,50 only per month.Do tell Zuko how thrilled and flabergasted that this institition has these offers.Thank you,thank you,thank you.
Lona at shell garage,ultra city in umtata,the respect she gave me when i went there to buy soft drink is out of this world.I went there full of my self and she humbled me when she greeted and asked me ndinjani.As she gave me my change,unlike other cashiers who would bang the money on the till,she used both hands thanking me,she did the same when she gave me a straw and thanked me wishing me safe travels.Girls with such attitude are rare,thank you and please tell her she made my day and I am safe in King Williamstown.
I bought 15 piesces yesternite 20 March 2024 at KFC ,Alexander road,king williams towm and I pleaded that atleast there should be 2 wings in my order.The guy who issued orders pretended to check if there are really wings and he confirmed and gave me my order.When I got home ready to eat,boooom there is not a single wing.I called them and spoke to a manager called Tembisa who apologized and I requested to speak to the guy who fooled me saying there are wings so that he apologize himself to me.Tembisa said i should drop the phone because they gonna call me back shortly.Until now they have not called me and what makes me hate myself is that I am at the same KFC for another 15 pieces where i could opt for nandoz next door kfc or zebroz opposite same kfc.how. can they take me for granted for my hard earned cash and time by pretending to have satisfied my needs or by being **** to.It is a pity that she did the morning shift ,i could have spat vernom.As a result i gave my 2 pieces to my dogs because I only eat a wing from kfc😡
I have been shopping with shoprite Ayliff street in king williams town.Woooow ****roaches they running everywhere between the aisles,fridges.They are selling food both cooked and uncooked,i can imagine what those ****roaches are doing to the food at night ehen yhe store is closed.I am wondering ke why is the store manager not doing something about the situation.is it that there is a specific ethniv group that uses that store?Something has got to be done
I am due for a cashback from Avbob,there i went to king williamstown branch to do an application for that cashback.Yes I was served but i wanted to know how much am I expecting and yhe answer was that they do not know, the only time I will know is when they have deposited the money.How come they do not disclose the amount to me for the money that is due to me,I mean its my money.What are they up to?
I wish to commend stutterheim staff for being so efficient ,warm and humble.Mr Wentsel is everything you would want as a customer.he is quiet with no facial expression except serving you satisfactory.he has magnificent manners and his customer care skills are high levelled.He is an expect in getting what you want to advising how can you best spend your money and still be happy in doing that.heyy dude big up and keel up the good work
The lady at Vodacom Metlfe mall,haay shame you would swear that tge store belongs to her.she does as she pleases.we were there myself to look for best fibre and she was busy on a phone without notifying us that he will attend to us and shwe carried on and it sounded like a social call and we decided to.leave because she showed no interest that she will attend to us and thank you HEROTEL that gave us a deal🙏 after being disrespected by this comsultant.Yesterday I we were there because i upgraded wanting to transfer data from old to new phone.She would not even look at us until her colleague attempted to assist us.She approached the same lady who then said its F250 transfering data and we are late they cant help us they are about to close.we then asked her whtelse could we do becaise the phone belonged to them ,she turned us away and learned how do do it once we get home.Her attitude sucks and needs to be taken to customer care refreshers course or may be she is comfortable now in that store thinking she owns or may be she needs tk be relocated.its a pity that they were two but not wearing name tags which i found so unprofessional.they are two a dark skinned and little bit light skinned thats the little bit light skinned one that i am referring to.yeses she makes us feel like beggers yet we bringing bisiness to them.She needs to get off the high horse she is riding,like uyandonyanyisa.
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