MN
Mthobisi N
Active since Dec 2015
24
Reviews
0
Industries
Reviews
24 reviews19 months ago
Let Down Again and I'm not even surprised anymore.
So I make a purchase with Takealot, for a product on special that gives you 4 boxes as part of that deal. Package is delivered, sealed from them when I opened it, but 2 boxes are missing. I make contact for them tpo send the missing boxes as I'd started making use of my purchase. After almost a week of back and forth on emails explaining the same thing, they asked me to bring the items back so they can "investigate". My advice is, I'm continuing to use the items they delivered, they must investigate and tell me the outcome, their response is "we cannot investigate without the items you are using".
0 replies
26 months ago
Why does DSTV make it's own rules that aren't consumer friendly???
Yesterday, the 27th, my employer asked me to change province. I then attempted to contact DStv on platforms and got no response back. Finally, I have an agent on the line and I informed them that I will not be using the service for the next 26 days, I've asked them to halt my service, or put me on the Easy View package, and I'll be billed for a service I'm not using. Their response is "You have paid, so your service change can only be scheduled, not actioned". Is this not tantamount to saying, "We have your money now that you've paid, we'll only make changes once we want you to pay again?"
112 replies
34 months ago
Out of Sight, Out of Mind for big guns.
I'm an avid shopper with Pick n Pay and have been satisfied until the 28th of December. I went to a store in Eshowe to buy some Coke products, and there are two things I took issue with: Products bought in packs are sold in singles. You are required to bring a Unit to the till as a customer, due to the above. I took the liberty of addressing this with Pick n Pay customer care, where I gave as much detail as needed. The last I heard about the complaint was on the 4th of January, when, in an email, they informed me that the store would get back to me.
125 replies
42 months ago
No assistance, no communication.
Having not used my number in a while, to do a sim swap, I was instructed to bring an affidavit to an MTN Store, which I did. Went through the whole process of security questions which I passed, then waited the hours required for completion. A week later, with no comms from MTN, I didn't have my number back, and instead, I was told at the store that the phone I lost my sim with, was not the one my sim was last used in. This, I was told, would be queried with the technical department. A month later, still, no assistance, and customer care tells me to go back to the store for assistance.
0 replies
44 months ago
It's the constant lies that make it hard to deal with Skynet.
I am disappointed. A package that was billed to be delivered in 2 days hasn't reached me in a week. When you call, you are not given concrete answers or who to talk to, instead your told you'll be called back and nothing. All the while, there is activity on the tracker, meaning someone has the parcel and is just not willing to deliver it.
74 replies
45 months ago
Bad Service All Round.
Requested a service change on the 9th of July, confirmed by email. The company systems shows a removal was processed 14 seconds later, allegedly by me, although that's not really possible looking at the time frame and how many clicks and that any change usually locks the service change for that month. The agent tasked with assisting me knew no more than to tell me I was responsible and I can only chenge for next month.
0 replies
49 months ago
Not for the little fish in the big Construction Pond.
Having a small business is already hard enough without CIDB making things even harder. My employer has, since March, applied for grades 3GB and 3CE, twice now the applications have been "rejected". This has been for different, immaterial reasons. But that's not even the worst part. In rejecting each application, we had to contact them to find this out, no communication, at all. Why are we required to pay for each application, why not tell a company what is missing if they qualify and have that submission done so we can continue?
0 replies
57 months ago
Disappointed AGAIN with the Mabena of TV Services.
Once again I requested a change package on the 24th, and it was processed for the 25th, of July and that change apparently didn't happen. The Facebook agent has made the change, but for the 25th of August from what I gather and I am not sure if they are a real person or the service is automated..
106 replies
57 months ago
World Class product and service.
Always sceptical to buy a product that might require testing but I am impressed with the Blue Light filtering glasses I bought from this company.
0 replies
58 months ago
No Regard For Students
Three Months after paying, I am not getting results because of non-payment. Having made the payment on the 17th of March, I checked after writing exams around the 15th of June and all was well. Two weeks later, the account and app started acting up. Today results are out and my financial status now reflects as "need financial clearance". The worse part is that calling them always gets you transferred from one department to another with no result. I emailed the finance department weeks ago with the POP but today I was given a different email - debtors - to send the POP to, that's how ridiculous the service is.
53 replies
Review Distribution
5 Star
3 (12.5%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (8.333333333333334%)
1 Star
19 (79.16666666666667%)