Active since Jan 2016
So after asking Vodacom for a few months now, they still can't get my invoices mailed to me. I have requested for an upgrade on my fibre more than 3 weeks ago, my contracted has lapsed since and no one in Vodacom has any interest in retaining business. Can't wait for Starlink, and I pray Vodacom does not manage Elon's Starlink else this also would be an epic failure! The fibre in Meyerton area is an absolute joke, for two weeks they can't sort this out but other service providers have no issues?
I have been a client with STD Bank for over 20 years and I'm highly disappointed with the personal service, as a prestige customer, I expected more professional and better services. I have requested on my account bank statements which I was willing to pay for, more than 3 weeks ago and till date the client relationship manage has not even contacted me. Is this the kind of service and should I move my business?
I have not receive any notification of the price increase for Feb 2026. To my surprise I discovered Compcare has increased my Father which is 80 years old medical cost by 27% How ethical is this to increase on an 80 year old man which barely sc**** through? As if they want people to cancel not to carry the medical cost but they have been benefitting for the last 20 plus years from this member? Very *********!!!!
So this is how you deal vith Vodacom, Vcontractor makes contact with you very quickly to get you to upgrade..... they have sent me upgrading details and calling me 3 months prior to contract ending. So hungry to retain your business. I held back and now you mail them and you get no response???? So Alexis Pillay has taken over from Merisha Naidoo (which has gone on leave and never responded to me prior going on leave) and Alexis helped once or twice, now they don't respond to my mails when I request details of packages. Strange how a telecomunication company can't respond??? They should be a government department, seems like they are just as competent???
How pathetic!!!!! Vodacom which is suppose to be the leader in telecoms can't even get it right to send me invoices after requesting this numerous times???? Then you send them you company details and they can't even capture the information correctly? Seems like we are working with government when working with Vodacom???? Such incompetence!!!! Scary the people we employ today, no accountability nor skills but they earn a salary????
Makro passed a double deduction on my bank account with black Friday purchasing, surely no company nor individual is allowed to deduct funds without your approval, an order or your consent? This is the same as committing ***** is it not? Then when i called them they request my personal bank statements? I will not disclose personal bank statements nor my company statements to Makro. This is so simple, they just compare the values and dates as to my details supp****, and verify the funds???? Where has the competence gone in South Africa? Can they not reconcile a simple amount they received with no order placed? The Customer Contact Centre (Awona Mshweshwe ) have been requested to contact the finance department and contact me but no response for the last 2 hours, IS THIS CUSTOMER SERVICE?????? Where does the extra funds that they deduct land up? a Xmas bonus for employees or is this another form like government control with funds?
PLEASE DON'T REQUEST ANYTHING FROM FNB ON SECURE CHAT, AND DON'T CALL THEIR CONTACT LINE, JUST AS PATHETIC AS THEY JUST TRANSFER YOU BUT DROP YOUR CALL...... ALL MY PERSONAL BANKING AND ALOT OF MY COMPANIES RESIDE WITH FNB, I THINK I'LL START LOOKING AT CAPITEC, FNB JUST DOES NOT ANSWER YOUR CALLS NOR DO THEY RESPOND TO SECURE CHAT REQUESTS.
*********** FNB cannot assist in a client personal matter nor his business with a simple online card purchase.
I'm writing the following wanting the public to know how Hollard life treats a 79 year old person and how they just don't care for the elderly and their limited income. So my dad is 79 years old, and they have increase his life policy premium with 25% !!!!! We have approached Hollard as they have not offered any addition to the policy value (Life cover), just and increase in policy. Thus no additional risk to them, just making more money off an old person which can barely afford this, to pass on to his children and family. This is very ********* from our experience and point of view. We will disclose this experience we had and the unwillingness of Hollard to work with a 79 year old man on all social media platforms. People should listen to other people and learn from their experience how Hollard treats long standing customers. So sad that Hollard just does not care for the elderly!
What an experience, so Universal Compcare has passed and increase of 23.8% on a 79 year old man which can barely afford it previously. The highest increase in the medical industry was 12.7% and here is a medical scheme that exceeds the amount by almost double. This is highly *********!!! I spoke to Lucracia and she promised to escale the matter and a team leader would contact me, and like I mentioned to her about their service, it wont happen and sure as hell, no one contacted me as promised????? They have this hectic increase and still the member has to pay mostly of his chronic medication on his own. Then why have all the benefits mentioned and the high amount? This seems like daylight *******!!!! HIGHLY DISSAPOINTED IN UNIVERSAL HEALTH/COMPCARE
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