Active since Jan 2016
Information displayed on CPB is old and incorrect. All other bereau's are updated with correct info. Makro and other retailers use CPB, which makes it impossible to buy on credit and you only find out when doing the application.
Continuous emails sent to update ITC records, but no feedback received.
Pathetic service, no help at all, cuts call without confirming resolution.
The worst service ever. I have been struggling to get internet in my place for the longest time. Everytime I have to repeat the same information over and over to the different consultants and still they get it wrong. I have now paid for two services with Vumatel and Openserve only to be told that both these fibre suppliers does not service my area. I want a full refund as this is just absurd!!!!!
My internet got suspended because Home Connect is unable to track a reference from a proof of payment I sent, I accidentally used the wrong ref but sent the proof of payment and still they cut my internet. So now what happens to the money I paid as they cannot find it with everything I have given them, so I must make another payment, this is the most absurd service ever.
Discovery did it again!!! I paid the doctors and the pharmacist cash because I was out of savings, they were supposed to refund me the cash, instead they go pay the doctors and pharmacy again...WOW!!!
Since the 16th December 2022 I have been waiting for a claim to be processed. Everytime I get told it will take two to three days, it is now the 11th January 2023 and I am still getting told the same nonsense that it will take two to three days.
Cell C received my payment settling my account, they promised to send my paid up letter and update my ITC, this has not happened and the payment was already made in July 2022. Now I get a notification that my Cell C account is "DEFAULTED", an account which was settled in July 2022.
Wow, I am really shocked at the level of service I received from Multichoice, to a point where I wan't everything cancelled and don't want to deal with them anymore.<br> <br> I had an outstanding amount owing on my account when I was on a debit order setup which I have paid in full in October 2015 and proof of payment sent and confirmation received in October 2015 from Multichoice that it has been received.<br> <br> Till this day, that payment has never been allocated.Till this day, I am told I still have an outstanding balance.Till this day I have no DSTV as I have been disconnected.<br> <br> When calling the call centre which I have done more than 10 times since October, I am told the same story and every time I have to resend the same old docs which is proof of payment and who ever I spoke to with their reference number.<br> <br> Now I am tired of this bullsh!t...<br> <br> This is ridiculous...why is it so difficult to perform a simple task as allocating a payment or does Multichoice have a 6 month turn around time for this???<br> <br> SHOCKING!!!
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