Active since Feb 2016
Terrible Service !!!!!!!!!!!!!!!!!!!!! Been waiting for more than a week now, I was only notified when I called in that they attempted delivery by my address failed which I do not understand how. If they attempted delivery, why was I not contacted? I have been sending wats up texts and calling for the whole week and I was advised my address is amended and delivery will happen the following day. No delivery has been made thus far and everyday is the same story with a new consultant. I honestly feel these big freight companies do not value their customers, give local companies a chance if you are now tired!
My MTN cellphone contract ended on the 26th of April 2023, I called the call centre more than a month ago to cancel my account when it’s due and strictly move me to a prepaid service which they agreed. Now to my Suprise I am getting emails of my account still will be moved to a sim contract and will be charged R149pm. I do not want any contract, just cancel my contract. I don’t owe you anything. I spoke to the most rude agent by the name of Tia at the Durban retentions who was nothing but a waste of my time and call. If this is not done , I will happily take legal steps
It is exactly a year now trying to open a business account with Absa but I still have not received service still. I went to the Boulders branch sometime in July last year and I consulted with Thulisile Mampa who requested for my registration documents- To date, she has not created my account. I emailed her again early this year and she mentioned my company is under De-registration which I fixed the following day and emailed her to proceed but she still does not assist. Please let me know if I should take my business elsewhere including my Premium individual account.
I don't understand why MTN is making it so difficult for me to cancel my contract. My account is coming to an end on the 26th of April 2023. I have been calling to put notice but every time their consultants disconnect my call during the conversation also they refuse to migrate my number to prepaid once I finish. why do I need to sign up for an R99 package when I have finished my 24 months, this is proper scamming.I am canceling due to affordability and you still want to sign me up on a SIM contract and now threatening to cancel my number, How inhumane is that!!!!!
Worst experience! So I booked accommodation for Capetown for the 30th till the 2nd and everything is as confirmed and payment was made months ago. We then recieve an email stating that we need to make an additional payment of R300 as they forgot to include the cleaning fee. I then immediately picked up that this seems to be a scam. I subsequently recieve an email stating that my booking needs to be cancelled due to a mandatory Mantainence that needs to happen on the exact same dates as my booking. I was forced to cancel and I just realised the same property is now advertised at a higher price. Now I am stuck without accommodation and my money is still with Booking. com. I would never recommend anyone to use Booking.com or this property “The Best Luxurious Studio”
I am so dissapointed with RAM deliveries, I even understand why the company I once worked for even pulled out of contract with them due to incompetence. Your drivers call me on Monday, they are at an incorrect address, How do they decide to go to PTA when the address says Midrand? they promised to come the following day but they didn't-I got a call from their agent and we arranged to deliver on Thursday 01 Dec. till date there is no communication and my delivery has not happened.
Day 3 without Internet!! been waiting on your technicians and I have spent so much on data.
OOh Gosh! where do I even start with you guys. Can you guys come to collect your equipment, I have been begging you for months now and refund my R160 on that account in credit.
I know a lot of useless companies but Home-Connect has the worst customer care. I recently changed my banking details, called the customer care number and I was advise to use the customer portal yo make amendments, the system is greyed out and you can not make any changes , I notified the agent who was assisting me on the phone and she mentioned I can not change debit order 2days before hence its greyed out. I said fine, let me make an EFT payment which was all and well, Early June-I try changing my debit order details but the system is still grey out , I call again and the agent said she will call me back after consulting with supervisor and till date NO supervisor has contacted me. I then decide to log a support ticket on my account, attached my new proof of banking, a screenshot of the grey out system but still no one has assisted me .Its almost a month now and the debit order today failed. No matter how busy the call Centre is, there is no way a ticket can not be actioned for a whole month. I work for an ISP and I know exactly how this work. I am really disappointed and can not wait to end my contract with you guys. I sooo wish there was another FNO in my complex so I don't have to deal with you as my ISP, you guys suck!!!!!!!!!
So we missed our flight on the 31st of January ,we were prepared to re book for the next available flight unfortunately there were no flights for that day. We were advised our tickets are fully refundable by one of the tellers so she cancelled the whole ticket including the return. We subsequently booked new tickets for the following day at Lanseria including return since our Kulula refunds department and spoke to a lady by the name of 'Lisa" who confirmed we will only be getting a refund of R230 ONLY. I mean, why were we advised by Kulula to cancel the who ticket .We could have used it for return if we were not incorrectly advised. I am so dissapointed at Kulula and will take this up with the ombudsman.
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