CN
Celerity Networks (Pty) Ltd
Unclaimed Business
CN
Celerity Networks (Pty) Ltd
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#36
in Internet & Telecoms
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceTK
Tlhole K
1 reviews | Active since Jan 2020
6 Oct 2023, 17:25
Stay away from Celerity Networks
Don’t ever choose them as a service provider. They charge more for the same ISP’s and they don’t even have the infrastructure to uphold their SLA’s and by more I mean about R400 more. Just sinister, daylight *******!
Helpful (0)
|Replies (0)TK
Tlhole K
1 reviews | Active since Jan 2020
6 Oct 2023, 17:25
Stay away from Celerity Networks
Don’t ever choose them as a service provider. They charge more for the same ISP’s and they don’t even have the infrastructure to uphold their SLA’s and by more I mean about R400 more. Just sinister, daylight *******!
0
Replies (0)KN
Kabelo N
1 reviews | Active since Jan 2020
9 Feb 2023, 07:32
Celerity Networks Poor Customer Service
Do your self a favour and run when you see this fibre service provider. I've been waiting now for over a week for a power cable to be delivered to my unit. The consultants helping me with this are useless. They keep telling me that the technicians are going to deliver it at a certain time and the technicians don't arrive on the agreed time wasting my time. When they arrange another day for me and I stipulate the time they need to come they agree and just don't show up. This is horrible service. I am unable to connect fibre at my unit until this is resolved but the people at Celerity couldn't be bothered. I try calling the consults nobody is picking up. Lies, empty promises, no support & poor service is what you can expect from this network company. Good luck!
Helpful (0)
|Replies (0)KN
Kabelo N
1 reviews | Active since Jan 2020
9 Feb 2023, 07:32
Celerity Networks Poor Customer Service
Do your self a favour and run when you see this fibre service provider. I've been waiting now for over a week for a power cable to be delivered to my unit. The consultants helping me with this are useless. They keep telling me that the technicians are going to deliver it at a certain time and the technicians don't arrive on the agreed time wasting my time. When they arrange another day for me and I stipulate the time they need to come they agree and just don't show up. This is horrible service. I am unable to connect fibre at my unit until this is resolved but the people at Celerity couldn't be bothered. I try calling the consults nobody is picking up. Lies, empty promises, no support & poor service is what you can expect from this network company. Good luck!
0
Replies (0)NT
Nomathemba T
1 reviews | Active since Jan 2020
11 Oct 2022, 08:37
Horrible service!11
Day 3 without Internet!! been waiting on your technicians and I have spent so much on data.
Helpful (0)
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Nomathemba T
1 reviews | Active since Jan 2020
11 Oct 2022, 08:37
Horrible service!11
Day 3 without Internet!! been waiting on your technicians and I have spent so much on data.
0
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Morongwa M
1 reviews | Active since Jan 2020
9 May 2022, 11:40
No response, waiting list, what a mess!!
The fact that it has been 2 weeks to install connection, no communication/update whatsoever is really frustrating making working from home a nightmare. Please improve your turnaround. You can not pride yourself with offering proper effective services to estate and then having to wait such a long time for a simple connection. What’s even annoying is being told about a waiting list, what are you a university institution? Please do better
Helpful (0)
|Replies (0)MM
Morongwa M
1 reviews | Active since Jan 2020
9 May 2022, 11:40
No response, waiting list, what a mess!!
The fact that it has been 2 weeks to install connection, no communication/update whatsoever is really frustrating making working from home a nightmare. Please improve your turnaround. You can not pride yourself with offering proper effective services to estate and then having to wait such a long time for a simple connection. What’s even annoying is being told about a waiting list, what are you a university institution? Please do better
0
Replies (0)KD
Kim D
1 reviews | Active since Jan 2020
6 Feb 2022, 16:58
Celerity Networks (Pty) Ltd Company Number K2015160100 Infrastructure Failure - To be removed
The Celerity Infrastructure is a failure it is down for in excess of 7 and half hours every single day. Celerity cannot provide services in terms of legal contract or the SA Consumer Act 2008. The infrastructure has not been maintained, no technicians and the consumer cannot be expected to pay for services NOT delivered or rendered.http://www.celerity.africa Celerity Networks (Pty) Ltd FTTx-as-a-utility Telecommunications Midrand+27 11 056 5118. linkedin.com/in/ronny-sekwela-b00aa9142
Helpful (0)
|Replies (0)KD
Kim D
1 reviews | Active since Jan 2020
6 Feb 2022, 16:58
Celerity Networks (Pty) Ltd Company Number K2015160100 Infrastructure Failure - To be removed
The Celerity Infrastructure is a failure it is down for in excess of 7 and half hours every single day. Celerity cannot provide services in terms of legal contract or the SA Consumer Act 2008. The infrastructure has not been maintained, no technicians and the consumer cannot be expected to pay for services NOT delivered or rendered.http://www.celerity.africa Celerity Networks (Pty) Ltd FTTx-as-a-utility Telecommunications Midrand+27 11 056 5118. linkedin.com/in/ronny-sekwela-b00aa9142
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