LS
letisha S
Active since Feb 2016
11
Reviews
0
Industries
Reviews
11 reviews5 months ago
Extremely Disappointing, ********* and Unprofessional – Please Avoid This Vet
I took my spaniel, Hudson, to this vet on Sunday, 10 November at 12:30, as he had a severely high temperature and needed urgent care. The vet suspected pancreatitis and requested that I admit him overnight with a deposit of R4,500, which I paid. Later that evening, I was told his bloods were clear and that he did not have pancreatitis, but an x-ray allegedly showed an internal mass. The vet then said he wasn’t confident with ultrasounds and that another doctor would only be available the following day. The next morning, I made multiple calls (8:17 am, 10:07 am, 11:00 am, and 12:45 pm) and received contradictory information each time. I was repeatedly promised a call from the doctor that never came. When I finally spoke to him, he said Hudson was about to have the ultrasound — despite me being told hours earlier that it had already been done. The doctor was rude, dismissive, and even told me I was being emotional — which is completely unacceptable given that my dog had been admitted for over 24 hours without proper feedback or care. When I decided to discharge Hudson, I was handed a bill of R8,900 with no clear diagnosis. To make matters worse, the claim form stated that Hudson had “acute anorexia”, which is completely absurd and inaccurate considering the circumstances. I had also informed the vet that Hudson had an encounter with a ******, yet no examination for bite wounds or injuries was done before jumping to extreme and costly tests. This negligence and lack of care is alarming. The entire experience felt *********, careless, and profit-driven. I was later told by accounts that the manager would call me at 2 pm, which never happened — yet another example of poor communication and disregard for clients. I have since taken Hudson to a competent and compassionate vet who provided proper care and clear explanations. Please avoid this practice at all costs. Their lack of professionalism, compassion, and accountability is shocking. I will be taking this matter further with the Veterinary Council for investigation.
0 replies
24 months ago
Refusal to refund unused items, purchased 3 days ago
Refusal to refund unused items, purchased 3 days ago on the basis on "the box" having scratched. The item is in perfect condition and has not even been plugged in
53 replies
24 months ago
No connectivity
Stay away from making use of Rain internet service providers! Had no connectivity since I signed up with Rain. Cancelled after a week. I am still waiting for my refund since February. No one is able to understand or assist.
106 replies
27 months ago
Pathetic Service
Completed a Fibre to the home application with Paroosha Naidoo, who captured the incorrect address for delivery. I work from home and stressed that I require this rectified urgently. Spent 4 days back and forth, she has failed to return my calls for the duration of the 4 days, and only corresponded via email. After 4 days she still did not resolve the issue. RAM couriers attempted to deliver to the incorrect address, which resulted to a failed delivery. I now need to wait another 3-5 working days for the item to be delivered to the correct address. Absolutely ***********, unprofessional and pathetic service from Vodacom and Paroosha Naidoo.
116 replies
37 months ago
Lack of professionalism and empathy
I rarely use Instagram as a platform to complain or “vent” on companies or service providers. However, the level of service I received over the past weekend by @eventsby_nasrin left my family and I in absolutely disbelief. My brothers wedding was over the passed weekend and we had contracted Nasrin for the pre-wedding decor. . Upon arrival to view if all was in order the day before the event, we were in disbelief. Nasrin nor her team were present at the venue. The decor was NOT as we had request - many items had been left out entirely. When I had contacted her, she was extremely rude and stated what I required was not within the "budget" although a budget was not provided to any service provider including Nasrin. Instead she was advised and sent images of what we required (image below). Later that night, after requesting her to complete the decor as initially agreed upon, I was screamed at and cut off. Nasrin has absolutely no regard for her clients nor does she go above and beyond to ensure client satisfaction or ease during such a stressful time but rather is the main source of clients stressing over their events. I’d highly advise AGAINST using her for an event as she lacks professionalism and empathy. Once she receives payment, she becomes extremely difficult to work with. After all the hassle and complains, I was told that she would go back to do me a “favor”. She arrived on the day of the event at 11am and the function was at 2pm!
0 replies
39 months ago
Amazing service from Sue Naidoo
Amazing service from Sue Naidoo. Pleasant and absolutely helpful
132 replies
40 months ago
Pathetic service! Quick to take money but fail to refund
Absolute pathetic service. I have experienced issues with Mr Delivery on multiple occasions. It has been 2+ months and they have failed to refund me and even get back to me with feedback. I placed another order today, waited over 1 and half hours for the order to be collected by the driver, food gets to me ice cold and milkshakes diluted. Call Centre stated they will call back, however no one has had the decency to call me back.
0 replies
62 months ago
Poor Quality and Customer Service!!!
Purchased food items online, these items all went bad in less than a week. I was told I would get a refund for these items. It has now been 2 months, I have sent emails, received no response, and I have contacted the call centre, to which I was told a manager would call me back, a week later, and I have received no call. This is pathetic service from Woolworths!! It is the principle of the situation, that Woolworths do not care about the quality of products, neither about customer service!!
0 replies
64 months ago
Extremely poor network
Terrible network. Unable to stream with constant buffering, unable to work, with the delays, consistent network outages. Rain is certainly not worth getting with it’s absolutely pathetic service. Getting billing, however not being able to use what you pay for to the full potential. Definitely do not recommend anyone to get this network
122 replies
81 months ago
Poor Service
I have purchased a bed set in July 2019, which I had been told would be kept in storage for me, till I was ready for delivery. I have now decided to receive a refund, for personal reason. When i called into the branch, my call was answered by a rather rude assistant, who happened to be the manager. She had stated she was unable to assist me as she was not in the sales department, and had transferred me to the assistant who initially helped me. The assistant, has notified me the they do not offer refunds, and i will be issued with a voucher, I had then stated that i do no longer require the set or anything related to it, however she was rather unhelpful and just said they cannot assist with anything else. This type of attitude and service is rather disappointing. This company clearly has no standard of customer service and ethics. According to the CPA, a refund is due to me, as i have not received or opened the item purchased, neither is there a cancellation fee set out by the company, which I would be happy to pay.
0 replies
Review Distribution
5 Star
1 (9.090909090909092%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (9.090909090909092%)
1 Star
9 (81.81818181818181%)