AE
Andre E
Active since Mar 2016
17
Reviews
0
Industries
Reviews
17 reviews23 months ago
MTN South Africa has the worst mobile support and upgrade experience of any telecoms company
MTN South Africa has the worst mobile support and upgrade experience of any telecoms company. It has now been 11days from when I started to inquire about my upgrade. I have been transferred to every department including the Customer Care Champions to retentions to the delivery department (dsv). In the whole process I was never contacted with any updates that forced me to phone MTN just to be routed around again. I will strongly recommend to stay clear of this company as they can not maintain customer records nor support contracts. They are quick to want to start a sale, but they do not follow through to finalize the admin.
0 replies
26 months ago
Afrihost Fiber service and Internet Service Provider competence is no longer acceptable.
The Afrihost internet performance has gone from the best in the country to the worst this past year. I have been using Afrihost Internet for over a decade. I discovered that my 400MB Fiber connection runs at 7mb speed during the evening between 5PM and 10PM. I contacted the Afrihost ISP specialists and the investigations shown that the internet performance returns to expected 400 to 800mb performance outside the hours of 5-10PM. I need to milk Afrihost for investigation feedback. Then Afrihost support advises that the equipment like the network cable is possibly a root cause. "Note that all the related routers and cables was replaced during investigation." And still the local network equipment gets blamed. The Afrihost support think the public is stupid to accept excuses that their own tests shown was not related to the problem. The Afrihosst.com ISP I will no longer recommend due to poor service delivery or very bad IT competence. The whole Pretoria North and Akasia clients base reports 'exactly' the same problem via social media for a while now. So this proves to the public, that Afrihost lost expertise they once had.
0 replies
40 months ago
Online school broken
We have had our kids in Teneo for 3 years. They offer a online school. The problem is where their system rarely works. They are quick to blame IT and to bemand upfront payments. Constantly systems changes with unreachable support channels affects the learners ability to just start or even attend the online classes. The majority of parent report stuggle the same way with very delaid or no feedback. Registration, payment and general class scheduling system are broken. Links are mostly broken and expired. So basically you pay for a online web bades school to figure out IT. By time time they get anything working. The first term is done. We need to know this drama before we think of enrollment efforts. Every yeat it gets worse and that is while your kids are already enrolled. You need to re enroll using a new broken system every year. If you are lucky, you will only receave 5 IT emails saying try again now.
53 replies
41 months ago
Mr Delivery worst service and allow product tampering
Mr Delivery charges more for the same food and then they charge you separately for the delivery. When they have a complication to deliver, then it is the clients problem. If you charge to deliver, then deliver. I received my delivery late and the product tamper seal was torn while the sender sealed the product. I reported the problem with no resolve. This delivery service is not recommended due to bad service and no client relation administration or management. Order: DFD135466905
0 replies
54 months ago
Philip Venter PT Roots scammer
Philip Venter sold me a used tumble dryer reported to be in working condition. He delivered the dryer and tested the product with me. He advised that the dryer needs a load to fully heat up. We had a money-back arrangement if it does not work after I test it with the first load. All the promises he made were lies and now he has excuses and disappeared. I see he scammed others also - I am taking legal actions against him. I know everything about him now. If you want more information about him - please contact me on 0833251841
0 replies
56 months ago
MTN bad service lost my business
ref: 1-8700500533 I have been advised that I have a contract renewal or upgrade due. After 10 calls to the 135 number and more than 30 hours over the phone. I requested the contract upgrade. This process is now in a dead loop for almost 2 months now. The cancellations or retentions department does not respond and I realize that the service with MTN is so very bad. I am now forced to go to a shop and cancel from there during covid and move to another service provider that will want my personal and company telecoms business.
0 replies
65 months ago
MetroFibre Networx - No service (False adverti*****t and support lies)
Applied for a fiber line more than 4 months ago. Finally got messages and debits off my account and it still not working. Spent over 9 hours on the phone with the support. Lied to me 3 times with promises of this will take nothing more that 48 hours to resolve. No feedback ever and false marketing to the public.
56 replies
65 months ago
Afrihost service even worse than Telkom and Rain (TOP 3 WORST ISP)
Applied for a fiber line more than 4 months ago. Finally got messages and debits off my account and it still not working. Spent over 9 hours on the phone with the support. Lied to me 3 times with promises of this will take nothing more that 48 hours to resolve. Still not resolved. Wont pay me back until they get it fixed. Considering legal matters now just to recover my debited amounts. Likes to blame shift the problem to their service infrastructure supplier - Metro Fiber. Dont debit clients if your service never worked and have the client struggle for weeks to get feedback for a ongoing problem that belongs to Afrihost. In the top 3 worst service provider services next to Rain and Telkom.
0 replies
77 months ago
OBC great meat, suck service
The meat products is great with clean well restocked shelves. The meat in the shelves is a quater of the price with a good expiry date. The tills is the problem. From 6 open tills everyone is busy and turn the cutomer away to the next till. The floor managers are on their mobiles with no concern to the client or the shop.
0 replies
87 months ago
MWEB Internet Service Scamming through account billing
I cancelled my accounts due to service quality failure. Then even the cancellation was was done and I was coniuably double billed afterwards. When I try to contact them they, do not awnser and put you in a automated phone system loop.
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (5.882352941176471%)
1 Star
16 (94.11764705882354%)