RS
Rodger S
Active since Mar 2016
31
Reviews
0
Industries
Reviews
31 reviews15 months ago
It's all about who you speak to.
I was trying to sharpen my insurance, called Outsurance yesterday and was pretty-much shot down in my attempt t revise the costs on some premiums. They also wanted me to sign a new debit order instruction. I felt like I was being treated like an idiot and this woman kept calling me “my good sir” - which I was NOT! I called again today, spoke to different advisor who was prepared to give me the time. We went through my policy and it has been tightened up by a good few hundred Rands a month! Well done!
53 replies
18 months ago
Tiletoria - tops!
Just had a bad experience with Bathroom Bizarre - placed and paid for an order and three weeks later, they had “forgotten” to order my tiles! They wanted another three weeks for delivery. Eventually got my money back and visited Tiletoria in Paardeneiland. What a pleasure to deal with them. Coenraad found the tiles I was looking for, ordered them and they arrived two days later. No Problem. What a pleasure! The other company needs to review their service delivery issues.
0 replies
19 months ago
Bathroom Bizarre is really bizarre
ordered tiles on Sept 20 was told they would have order stock for delivery on Oct 02. Paid by eft bank sent confirmation. I called on Oct 2 to arrange collection but they hadn’t ordered them yet! job has been completed except for tiling. They said the tiles would arrive on Oct 20! So I cancelled the order. No-one was particularly concerned, I called head office in Joburg but couldn’t get much further than reception. Now waiting for refund - how long will that take. I had the plumber ready to do the installation - now on hold. So bathroom out of action. Think twice about relying on these idiots!
0 replies
24 months ago
incredible service! 10/10
#DotsurePetFans I took my dog Baxter to the vet on Saturday morning. Submitted their bill to Dotsure on their website in the afternoon and by Monday afternoon i was reimbursed in full. What amazing service! Baxter agrees!
53 replies
46 months ago
Virgin Active needs to employ a few people who are actually interested
took over year for them to understand that i wanted to resign and then get those fees returned! phone calls, emails, meetings … last meeting: if i’d asked the manager on closing what we had discussed, he would have had no idea!! “All i want is my salary at month-end” Needs a radical clean-out hygienically and of disinterested, incompetent staff. A month later i am getting weekly calls to tell me that i’m in arrears
0 replies
59 months ago
An Ethical and Inefficiency problem with Turbo Repair Master
An Ethical Problem with Turbo Repair Master. 021 511 8641 or 082 899 6930. 23 Cannon St, Maitland, Cape Town. Beware. Don’t take your car there. For a number of years I have entrusted the mechanical maintenance and repairs of my turbo-diesel bakkie to a nearby workshop. They are good at what they do and well-priced. Last week I discovered a leak, took it to them and was told that it was a seal on the turbo that need attention. They informed me that they would remove the turbo unit and send it to a specialist for fixing and then suggested that I go there direct and say that they had sent me to have the turbo repaired and even at their trade price. They, Turbo Repair Master, informed me that they would check the turbo the following day and call with a quote – this took two days. The quote was R2000 to R4500. But they didn’t specify a problem. Another two days passed and I was told I could collect - COD. I duly paid the amount of R3 500 as stipulated on the invoice. It was also noted that there was a three-month warranty! I asked what the problem had been and no-one seemed able to answer. I called for the mechanic who informed me that the turbo was not touched but couldn’t tell me what he had done – bear in mind that, ethically, if it was anything other than the turbo, the vehicle should have been sent back to my mechanic’s workshop. I was informed that I should watch out for the oil light on the dashboard. If it lit up, I should stop immediately! Why? No-one could tell me. I asked the owner of the workshop that sent me there to call them, he can’t seem to get an answer either. I have written asking for an explanation or a refund – even asked what is covered by warranty, and got no answer. When I walked in to their reception, if was a typical greasy-looking garage-type room. With extremely dirty chairs and counter-tops and desks. There was a stark contrast on a couple of shelves where a variety of Muslim religious books were on display for sale. Perhaps this should have been a warning – single-mindedness wasn’t part of the offering and if they actually DID repair something, ethics flew out the window too. An honest dealer would have returned the job to be done by the original workshop if there was no problem with the turbo - that's all they were asked to look at. I suggest thinking twice about leaving a vehicle in their care! Basically I paid R3750 for a “repair” but they can't tell me what they repaired. I was however told to be on the look-out for my oil light but they couldn't tell me why! These guys shouldn't be in business. Rodger ****am.
0 replies
60 months ago
Poor staff can kill a resort
Vyversrus Game Farm in Ladismith, Western Cape. A few weeks ago my wife and I booked two nights in a cottage at this game farm. There was confusion finding the place because they use an unmarked back entrance for access and I had been using Google Maps. I was told to phone when we arrived at Ladismith - I tried for forty minutes to no avail and then resorted to Google Maps. I travelled 100km out of my way trying to meet up with the representative who would show us to our cottage on the farm. It seems that because of the confusion, she was cross with me and not in the best of moods when we finally met. She was aggressive and unhelpful, would not make eye-contact and absolutely un-cooperative. When I asked why they didn’t use a map - even send one by email, the response was, “We don’t do maps.” We were taken into the cottage and “instructed” how things worked. I asked for a map of the farm and was told that there was one but there was no point in using it as most of the roads were for 4X4 vehicles (which is why I was there) and the support staff was away so the trails were closed there would be no help or rescue/support available. This effectively defeated the object of being there. We were informed that there was a stretch of road, about 6km, that we could use safely. There was also no list of animals forthcoming. We were told that a chlorine floater had been put in the jacuzzi on the deck. She then got into her car a drove off in a huff. We had no phone connection so could get no further information or make contact. The accommodation was great! Lots of potential. The umbrella was broken and could not be used. There was a chlorine floater in the jacuzzi but - the water didn’t reach the jets, there were no electrics functioning and worst of all, there was long stringy grass-like algae growing from the floor and seats! It was, in a word, filthy! One could probably have gotten ill sitting in it. We had booked for this “outing” only two days before taking up the accommodation, we were we not told that we would not have full access, that the jacuzzi wasn’t functioning etc etc? What a waste of a potential beautiful spot! Rodger ****am Vyvers Rus ℅ 0847010370 email: vyversrus@gmail.com A few weeks ago my wife and I booked two nights in a cottage at this game farm. There was confusion finding the place because they use an unmarked back entrance for access and I had been using Google Maps. I was told to phone when we arrived at Ladismith - I tried for forty minutes to no avail and then resorted to Google Maps. I travelled 100km out of my way trying to meet up with the representative who would show us to our cottage on the farm. It seems that because of the confusion, she was cross with me and not in the best of moods when we finally met. She was aggressive and unhelpful, would not make eye-contact and absolutely un-cooperative. When I asked why they didn’t use a map - even send one by email, the response was, “We don’t do maps.” We were taken into the cottage and “instructed” how things worked. I asked for a map of the farm and was told that there was one but there was no point in using it as most of the roads were for 4X4 vehicles (which is why I was there) and the support staff was away so the trails were closed there would be no help or rescue/support available. This effectively defeated the object of being there. We were informed that there was a stretch of road, about 6km, that we could use safely. There was also no list of animals forthcoming. We were told that a chlorine floater had been put in the jacuzzi on the deck. She then got into her car a drove off in a huff. We had no phone connection so could get no further information or make contact. The accommodation was great! Lots of potential. The umbrella was broken and could not be used. There was a chlorine floater in the jacuzzi but - the water didn’t reach the jets, there were no electrics functioning and worst of all, there was long stringy grass-like algae growing from the floor and seats! It was, in a word, filthy! One could probably have gotten ill sitting in it. We had booked for this “outing” only two days before taking up the accommodation, we were we not told that we would not have full access, that the jacuzzi wasn’t functioning etc etc? What a waste of a potential beautiful spot!
0 replies
61 months ago
What a waste of an opportunity
Vyversrus Game Farm in Ladismith, Western Cape. A few weeks ago my wife and I booked two nights in a cottage at this game farm. There was confusion finding the place because they use an unmarked back entrance for access and I had been using Google Maps. I was told to phone when we arrived at Ladismith - I tried for forty minutes to no avail and then resorted to Google Maps. I travelled 100km out of my way trying to meet up with the representative who would show us to our cottage on the farm. It seems that because of the confusion, she was cross with me and not in the best of moods when we finally met. She was aggressive and unhelpful, would not make eye-contact and absolutely un-cooperative. When I asked why they didn’t use a map - even send one by email, the response was, “We don’t do maps.” We were taken into the cottage and “instructed” how things worked. I asked for a map of the farm and was told that there was one but there was no point in using it as most of the roads were for 4X4 vehicles (which is why I was there) and the support staff was away so the trails were closed there would be no help or rescue/support available. This effectively defeated the object of being there. We were informed that there was a stretch of road, about 6km, that we could use safely. There was also no list of animals forthcoming. We were told that a chlorine floater had been put in the jacuzzi on the deck. She then got into her car a drove off in a huff. We had no phone connection so could get no further information or make contact. The accommodation was great! Lots of potential. The umbrella was broken and could not be used. There was a chlorine floater in the jacuzzi but - the water didn’t reach the jets, there were no electrics functioning and worst of all, there was long stringy grass-like algae growing from the floor and seats! It was, in a word, filthy! One could probably have gotten ill sitting in it. We had booked for this “outing” only two days before taking up the accommodation, we were we not told that we would not have full access, that the jacuzzi wasn’t functioning etc etc? What a waste of a potential beautiful spot! Rodger ****am 0829001580
0 replies
61 months ago
Thanks Maureen at Cadac
I bought a braai through third party. There was an assembly glitch which they couldn't seem to understand. I phone Cadac in Cape Town and spoke to Maureen Fredercks. She came out to see the problem. ordered a spare part and within a couple of weeks had fixed what was wrong! Great to still receive this sort of action from a manufacturer in SA
0 replies
64 months ago
Mr Shopper - high risk to order from them
They didn’t deliver a R5000 order. Been waiting month for refund - they simply don’t respond to emails and they don’t answer their phone!. We’re they a registered business? Do they still exist? Be very careful.
0 replies
Review Distribution
5 Star
9 (29.032258064516128%)
4 Star
1 (3.225806451612903%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
21 (67.74193548387096%)