Active since Apr 2016
10
Reviews
0
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Reviews
10 reviews1 month ago
The consultant quick response and service was excellent
The consultant quick response and service was excellent. Proper feedback and assistance
53 replies
2 months ago
They charge me for i...
They charge me for inspection fee for the warranty which I was not informed of!
53 replies
3 months ago
I have been struggli...
I have been struggling to obtain my policy for four days
56 replies
3 months ago
Excellent website
Your website is not only highly useful, but it also prioritizes customer-friendliness in its design and navigation. The layout is intuitive, making it easy for visitors to find the information they need quickly. Additionally, the resources and tools provided enhance the user experience, allowing customers to engage with your content effortlessly and efficiently.
56 replies
33 months ago
Awful service Samsung
I'm still awaiting feedback on my request for promotional item ( Airbud)
120 replies
33 months ago
awful customer service samsung
I received awful service from Samsung as they rejected my promotional earbuds claim after I received my second Samsung s 23 ultra smartphone. I sent two emails and made many calls. they were not willing to solve this matter.i will never purchase any Samsung product. I will rather purchase Apple
120 replies
33 months ago
Awful customer service vodacom : Centurion Lake
Awful service , my Samsung s 23 ultra 512 G could nr be repaired. Vodacom’s could offered me the same smart phone . They offered me Samsung s 23 ultra 256 G they did not informed me I could claim a promotional item from Samsung !!! I waited 2 weeks for my replacement phone !!!
240 replies
42 months ago
Good service
Excellent Service from Mr Solly Mooka and Mark my claim Was approved quickly Thank you
132 replies
99 months ago
BAD SERVICE PASSING THE BUCK
Thanks for the feedback .However I require the following: The terms and conditions wrt the sale and activation of Get More services . and the specific clause of the consumer protection Act which states that a client /customer will pay for a service and that he or she does not benefit for it. And the client will be held responsible if the sales consultant made an error. I will also appreciated if you can provide me with ICSA contact details Your assistance in the regard is appreciated Regards answer from CELL C Good day, I was just on the phone with our call centre that we call from the store. They explained to me that Get-More/Get-It is an external service that is linked to the profile of a certain person and that if you do a change of ownership of the Cell C contract it is the current contract holders responsibility to explain to the new contract holder that they must contact Get-More/Get-It in order to change the personal details or cancel it if the new contract holder is not interested with them directly. The call centre then gave me an example stating that if you do a change of ownership of a car and you have insurance, and you don’t call the insurance to change the owner or cancel subscription, they will also continue to deduct money and the new owner of the car will not be covered, as it is on his name now, even if you were paying for it. Thank you Regards Christo Venter Cell C Centurion Branch Manager ********** **********
210 replies
Review Distribution
5 Star
4 (40%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
6 (60%)