DB
Dennis B
Active since Apr 2016
64
Reviews
0
Industries
Reviews
64 reviews2 months ago
RCS app issues not resolved.
99% of my dealings with RCS staff have been great, but today I need to complain. We are going 4 months now since I started my quarry. I was always able to login to the app. Then one day I could not. I was told I need to re-register which I tried and got an error. I phoned RCS, they tried to help and escalated it. I heard nothing back. Then beginning of Feb I tried to register again and got an error. I phoned the 021 number on the error and was told it's an issue on RCS's side they are working to correct it, it should be a week, and I will get a notification. That did not happen. I tried again today and got the error again stating Verification Unsuccessful. We are unable to proceed with your login attempt because your liveness verification status is blocked. Each time the same issue. Can someone please fix this and let me know so I can get back onto my app, for my benefit and yours.
159 replies
2 months ago
No response and unclear payouts on AVBOB policies after death of policyholder
My mother passed away on 19 December 2025. She held the following policies with AVBOB: AL0003665X7 GT0079445X7 AL0003664XO All matters were handled through the Sinoville AVBOB branch without a hitch. Since 20 January 2026, I have logged multiple queries requesting information and clarity on these policies and the associated payouts. Despite repeated follow-ups, I have received no proper response. On 12 January 2026, I received an SMS stating: “AVBOB claim 2016772 is being processed.” On 16 January 2026, my father (D.S.) and my sister (B.C.) each received two payments as follows: R2,676.77 Each R8,255.64 Each To date, AVBOB has not confirmed: Whether these were final payments, and How these amounts were calculated. More concerning is that I am the sole beneficiary on one of the policies, for which I was required to submit my ID and proof of banking. These documents were provided, yet no payment has been made to me, nor has any explanation been given only a sms “AVBOB claim 2016772 is being processed.” I am requesting: Written confirmation of all policies paid out, A breakdown of amounts paid per policy and per beneficiary, and An explanation for the outstanding payment where I am the sole beneficiary. The lack of communication during an already difficult time is unacceptable. I am asking AVBOB to urgently respond and resolve this matter
168 replies
2 months ago
ABSA- Good bye
I (we) are done with ABSA. I was proven that we are not valued but rather sheep being herded. Been having way too many issues with my father’s account and him being 83 we need to assist him. So, first thing this morning regarding his claim 5774543 via ABSA insurance he has been waiting months. Then we find out the address was wrongly provided to whomever, not by us but by the person capturing the data. This morning, I get an email Case is C-64335744 with a totally wrong address than what he provided. Still no way forward on this issue. I then had a look at his statements and again wrong address which does not even exist. So, I decided this is enough, all these issues and the issue where my mother passed away late Dec 2025 and seeing as they had the testament with ABSA we went there 06/01/2026 and was told the account will be frozen. Which is fine, the next day my father went to the Government Pension Fund and submitted all documents for the account change for his pension. But yet again the system fails us, and his pension gets paid into the frozen account after it has been closed. Closing date 06/01/2026 – pension date 01/02/2026 Money which has nothing to do with the estate. Now he at 83 can't pay bills and accounts and can’t survive. Trying to speak with general Absa, we get generic answers and no help. So, seeing all of these issues I had again taken off work, my time, fuel and patience and took him to ABSA Montana and at the "check in desk" asked to speak with a manager to get all this sorted and also get a better answer to the pension issue. As we are fed up and do not need all this nonsense after our loss still fresh. I asked twice to speak with a manager and was denied both times by the one lady working there and was told to go to general enquiries. I even told her I will be taking this further and she shrugged it off. As like sheep and not a valued customer we just got the one address issue sorted. And nothing else. I will provide my fathers ID and you can check for youself. So me being a 40 year plus customer, including my father we will be closing our accounts and moving to another bank where we are valued.
224 replies
7 months ago
Moklet - Harrasment
So you harras people constantly via calls, no one speaks, from 10 different numbers more than 10 calls a day. Guess what Moklet pty ltd Enterprise number K2015360679 director Tiisetso Laura Mokgobinyane. YOU are not above the law and various complaints have been submitted to regulators. Next is a SAPS case of harrasment. More people who see this must file complaints!
0 replies
8 months ago
Where did my money go?
I am not a happy customer. So I made a payment yesterday to a Merchant I have been using for years via Ozow for R6732.10 ref HNLU99ZH. Payment went through on Ozow and off my account, then there was an error en till today the merchant Rectron has not receieved the funds. They have been checking evey hour to their also ABSA account. Funds are still missing on my side. So I spend hours on the phone to ABSA, one lady tried to help but had to revert me to Internet banking, then another hour just to hear they can't help me, because someone locked my Security questions. And someone will phone me back to unlock and assist. Still nothing. So I went to ABSA branch Montana, and also no help there, waste of my time and fuel! I have been considering moving my acc to another bank, and this takes the cake. Can this be sorted out and I be contacted with the resolution! I needed to get parts for a customer and now the my customer needs to wait, and they are also getting upset with me. I am not happy!
106 replies
9 months ago
Unauthorised consent and charges.
So at my own fault of always knowing (thinking) my accounts are in good order, I checked up on a charge on my RCS account, and behold I found the: MOBILE CONTENT SUBSCRIPTION BLUE LABEL Seems to be since March 2023 only on my RCS account. First off, I have never heard of you, I have never used you, and I NEVER consented on any service from this company!!! Please show me the proof of this? I will allow 5 working days for this to be cancelled and refunded or I am taking this matter way further than just the consumer council. I have already notified my attorney.
159 replies
14 months ago
Best staff ever!
Tyremart Autowiel Montna branch has the best staff, always quick to help, friendly and very helpful. I used to only go to TWT, but the staff here converted me. Thank you, and keep up the good service!!!
0 replies
15 months ago
Still waiting and no answers!
I had good experiences with Makro online, until now. Ordered a new backpack for my daughter for school, and your affiliate send us the wrong bag. I logged a return; it was collected and now we are still waiting in the dark. Not getting any answers from customer service which seems to be non-existent. Your returns process needs a lot of work!!!! And I need answers, I just want the correct item I ordered and paid for!!!! Or an answer so I know what to do, as my daughter does not have a backpack. Your returns process needs a lot of work!!!! And I need answers, I just want the correct item I ordered and paid for!!!! Or an answer so I know what to do, as my daughter does not have a backpack.
318 replies
26 months ago
WOW
WOW, now that is what I call service. Prices are great, ordering is easy, and delivery was the next day as promised. I am very impressed and will be using you again soon!!! Keep up the good work everybody!
0 replies
36 months ago
Keep up the awesome service
I am very impressed and happy with the service received from Naked. I insured a new verhicle in Feb, and also moved my current vehicle to them. And 3 months later a small accident occured. It was easy to log my claim, it was processed and vehcile is booked for repair with a highly rated Pannelbeater. Thank you for the good service and easy claim process. Just a pitty I had to claim, but thats how life goes.
53 replies
Review Distribution
5 Star
10 (15.625%)
4 Star
1 (1.5625%)
3 Star
9 (14.0625%)
2 Star
11 (17.1875%)
1 Star
33 (51.5625%)