Active since May 2016
15
Reviews
0
Industries
Reviews
15 reviews13 months ago
Best service from Mpho Mathe
I called Vodacom insurance this morning to cancel my Vodacom insurance due to personal reasons. I was assisted by Mpho and i explained situation, she was so helpful and explained the various options rather then a cancellation. She was so sincere and helpful, she didn't just offer those generic options offered by retention's. She looked at things from a customers satisfaction, by the end of the call i was a happy customer! Thank u Mpho Mathe for going over and above ur call of duty
53 replies
14 months ago
Great service, easy ...
Great service, easy to use and the best rates
0 replies
15 months ago
Unhappy Client
I submitted a shortfall claim on the 23rd December, all required documents where submitted. I got an sms confirming that documents were received and reviewed and someone will call me with progress/update. Its been 2 weeks and still no one has called me with feedback. Iv called twice and no one seems to have an update. Please assist ASAP
56 replies
16 months ago
5 STAR TREATMENT
I got into a car accident and my car was written off, budget settled with my finance house almost immediately. Thank u for the great service Kavishi Singh, i will definitely be calling again to take out cover when i get a new vehicle
56 replies
20 months ago
A HUGE INCONVIENCE!!!!!
I made an online purchase from Pedros Hillbrow on Friday the 9th August, the money was deducted from my account and i shortly received a message informing me that my order couldn't be processed. I later got a call from Pedros Hillbrow informing me that the store cant take any orders coz they havent had electricity for a week! Why does Pedros allow us to place an order knowing very well that the store wont be able to fulfill the order??? Still waiting for my credit, i was inconvenienced and will NEVER ORDER from Pedros ever again. Please can you send me my credit of R620!!!!!!
106 replies
20 months ago
WORST MANAGER AT EASTGATE
Shocked at the service my friends and i received at this establishment!! Took a group of friends for lunch, immediately after paying the bill the Manager rudely told us to leave as she needed the table for other customers. I informed her that my friend had just joined us so we were still hoping to order food for her and get ****tails for ourselves. She basically told us the resturant is full and we need to LEAVE! At this point other patrons who were dinning were starring at us! This is the worst service iv ever received and definately not visiting this establishment AGAIN!!!! its shocking to get such bad service from a whole manager
0 replies
26 months ago
VODACOM BUNCH OF *******
Vodacom is just a bunch of *******. I called in December to cancel 2 of my contracts that i had no intention of upgrading, to my suprise im still being billed for the contracts and suprisingly there are even add on of MMS and contract cover for a phone that doesnt even have an active contract, so basically for 2 months i have been paying for a service that is supposedly cancelled... how????? vodacom is just ridiculous! I cannot wait for my last and final line to end so i can cancel it as well.
112 replies
37 months ago
Thank you Zainoodean Miller for world class service!
I just want to send a shout out to Zainoodean Miller who was assisting me with my shortfall claim. For the past 6 weeks we have been going back and forth trying to resolve my issue and finally my bank has been able to allocate the funds. Thank you Zain for your patience and the passion you have for your job, you remained calm and collected even when i threw tantrums as i was frustrated. We need more people like you :-)
53 replies
38 months ago
1st for Women Shortfall cover is a SCAM!!!
Im writing to express my dissatisfaction with First For Women Shortfall cover. I was involved in an accident on the 18th Jan and my car was a write off, car was settled a few weeks after and I logged a claim for shortfall cover as I had a shortfall. Claim was logged on the 16th Feb and since then its been a complete headache dealing with first for women. I first had to deal with incompetent call centre agents, iv been sent from pillar to post, informed of exclusions that were not declared to me on initiation of contract (the list is endless). To cut a long story short a consultant by the name of Zain promised that my shortfall will be paid to my finance house on the 18th Feb and I discovered a few days ago that this wasn’t actually done. I again phoned first for women to inform them of this and the same Zain informed me that the funds bounced back and therefore will be releasing the funds on the 28th Feb. I called my finance house today and I was advised that no payment has been made by 1st for women. Im now beyond frustrated and don’t know what to do. I held 1st for women in such high regard but really disappointed at the service iv received after such a traumatic experience.
106 replies
38 months ago
Disgusting Customer Service - Old Mutual
I have a lifecover with Old mutual and have tried several times to change my beneficiary and its been nothing short of a nightmare!!!!!!!!!!!! Iv been to 3 of your branches and was advised i need to have the ID of the person i want to list as a beneficiary (which doesnt honestly make since). I have tried to call your call center several times but nobody ever picks up. I have sent correspondence on your facebook page and that alone is another nightmare. I have used your app to try and change the beneficiary and that was also an epic fail! At this point can someone just call me to cancel this as its not worth the frustration
53 replies
Review Distribution
5 Star
5 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
10 (66.66666666666667%)