Active since May 2016
23
Reviews
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Reviews
23 reviews49 months ago
MT promises and MT service delivery. Stay away and save your money and time.
So let's start from the beginning - I ordered my store and paid for it (R 6000 on a special) on the 23 of February 2022. Store was delivered on the 28th of February 2022 (after I gave them extra time to build it). All items used to build the store is free - Astra theme and Elementor. Now, when asked what items/ products I wanted, I said that it would be nice to have some shoes/ tekkies and cellphones on as those are good selling items. These were not delivered on the store, and I asked for them to be added. At this stage the store still looked OK and had a clean look. After many a back and forth, the items were not added and are still not added to this day. That was my first issue. Second was that they used 1 single supplier (Dropstore) which I warned them against as there is an issue with descriptions on items. Lo and behold - most of my electronics have bad descriptions now - so I started checking the site for other issues. As time went on someone decided to change the theme colors as well. SEO is sitting at a measly 55% today. I gave them a whole extra week to fix these issues - NOTHING was done. So my advice is to stay far away from this company as they do not deliver what they promise and getting your money back is a futile attempt. And yes they will block you on FB to do any comments on their site or adverts. Not a good tactic in my opinion as they cannot block other sites. I would ideally like my money back so I can go to another site and get better service.
0 replies
50 months ago
Not worth the money even with all their "guarantees".
After seeing all the adverts for this business on Facebook, I contacted the company. After a bit of back and forth, eventually decided to give it a bash as they had a special for R 6000 on their "VIP" plan. Now I was pretty patient when they did the website for me - I gave them extra time. Firstly, they only use 1 supplier (and this was after I asked that other suppliers be added for shoes and cellphones). The website is very basic and was built all on free website builders and themes (i.e. did not cost them anything extra). Now I have been asking that they update my product lines as was agreed in the beginning. Plus also correct all the product descriptions as they are simply atrocious. Also fix the SEO and website speed. Was told it would be sorted - still waiting. Posted my issues on Facebook and was told it would be sorted ASAP. NO proper communication, plus I am supposed to be one of their VIP's? Hmmm...I think I got taken for a ride as they keep pushing their other service Dropify on me as well. Have not bitten on that as yet as the website is not up to standard as yet. My advice, go with someone else.
0 replies
51 months ago
Stay far away from this "company".
So, at the end of 2021 after many back and forth communications with Shane from this "company", iI decided to take the plunge and pay to get a Dropshipping store setup. Was promised the store would be up and running within a week or so. I asked about payment channels and how we can get paid in SA from overseas, was told it would not be an issue. Well that was the first big hurdle, store was also NOT completed in the timeframe as promised. After that it took a very long time to actually start advertising as there where issues with FB and Instagram. Here I am, 3 months down the line withonly costs and more costs. Not a single sale as yet - was promised they would also do 2 weeks of adveerts for me, did not happen. So, as far as I can see they are pretty useless - bad communication, bad service delivery, bad overall experience. Oh, and I have tried to get them to work on my site and get sales - NO JOY!
0 replies
52 months ago
You will be losing a valued customer
I have been using Shopshipshake for quite a few months now with one or two snags. Each and every time it is on the Logistics side - getting so fed up. I tracked the parcel to where it says booked in at warehouse (already went through customs - so no snag there). Do you think anyone will come back to me on all my messages - left with SSS and their logistics partner (Buffalo). Very unimpressed. Currently sorting out a way to use someone else as this is really getting annoying.
0 replies
53 months ago
Impressive service
Have been with uAfrica a few months now. The staff is always ready to help when issues pop up. So far I am impressed! Keep up the good work.
53 replies
55 months ago
No one available to assis with brand New Khumo card machine.
I have been a Yoco merchant for a while now - decided to upgrade our service and payment channels with the new Khumo machine. Cost us R 799. Was delivered rather promptly within a few days (received it on Thursday 21 October 2021). Charged it full on Friday night as we were doing an early market on Saturday. Got to the market at 7:30 - machine was completely drained..as in no power. Scrambled to get some way to get it charged. Luckily most sales I could get people to use cash. Today is Sunday - and even though they say on site that there is someone available to chat to...this is not the case, plus the chat Bot does not even have the Khumo loaded as an option. Tried to get an email address - eventually gor one on their Facebook site - which came back as an old one! WHY is it so diffcult to find someone to speak to or just a simple email address? NOT impressed so far with this card machine, two stars is for the service I have recieved so far. So YOCO it is now up to you to impress me.
53 replies
58 months ago
If this is so bad for sellers, how bad must it be for buyers?
So far bidorbuy has been pretty useless in resolving issues I am having. I would love to get my website onto their platform - for that, I need to become a verified seller - first issue is I cannot register at all. Then I get a mail to say my application has been rejected???? Online help also not working as the person that was supposed to help, simply left me hanging and switched the conversation off. Very rude and unprofessional IMO. Now a new problem has cropped up - try to sell on the site and you get an error on the description area - "Field Trade_Description should be 8,000 characters or less" - mine is 1060. Also paid for a feature listing R 100), which is not showing and now lying in my BoB account. Oh, and emails seem to be ignored as well as tickets. No reply from anyone ((just the automated responses).
0 replies
64 months ago
Seems you have to triple check vehicles before renting
I had a need to rent a bakkie to transport some goods within our area( Centurion). So of I went and arranged to collect a bakkie from Thrifty. Got it home and parked, opened the back of the canopy and the left-hand latch on the top came clean of. As we needed the vehicle (and knowing that Thrifty would not be able to supply us with another quickly), I proceeded to fix the latch back on, to no avail. The way that it was fastened was both cheap and impossible to fix, as pop rivets were used on soft fibreglass. We ended up glueing the piece back so that it would not fall off. Did the delivery and returned the vehicle the next morning and told them about the latch. Also noticed that there was a ***** stuck in one of the tyres - not sure if we caused that or not (we had taken out tyre insurance). Now suddenly we get slapped with a fee for damages of over R 2000! ***! And the email also landed up in my spam - thanx Thrifty for not even calling us or trying to get hold of us to explain what actually was charged for. NOT Impressed at ALL!
61 replies
69 months ago
No regard for messing up people's lives
We brought a new property in Centurion and proceeded to sell our existing property (also in Centurion). This was during February and March 2020. Our sale for our property progressed, even with the Lockdown being in place, and by May 2020 we had to vacate our house. In this time, the new property had also progressed, but the clearance certificates had expired during Lockdown. So new ones or an extension was requested. Seems the admin for this takes forever as we are still waiting. This has now been over two and a half months! We have seen slight movement according to the transfer attorneys, but still nothing has transpired. Our lives have basically been on hold now all these months, partly because of the Lockdown and mainly because of the inability of Tshwane's admin. to do their jobs it seems. Please get your act together as I assume we are not the only people waiting for clearance certificates.
0 replies
70 months ago
RCS card admin is useless, rude and not sympathetic at all!
My mother passed away suddenly after an operation on the 22d of February 2020. Once the funeral was arranged we started to check which accounts were still outstanding. I went to Game to start the process of closing the RCS card my mother had and was given some forms to fill in (after we checked that there was a debt policy on the account). Sent of the paperwork, RCS came back and requested me to re-do the forms and send my ID etc as well. This took some time as it was at the beginning of the lockdown. After a few weeks, I contacted them again and told them the estate had been lodged and they could deal directly with the appointed lawyers. Got an earful about that! "We don't deal with so-and-so". OK, so I eft it thinking that everything was then in process. NO further communication was received from RCS. Then suddenly I get a phone call from RCS's collection agents! ***! I had to explain and send them all the correspondence - AGAIN. Now RCS states that the claim was declined, and that I would have been notified! Now I booted this back to the collection agents and they can deal with RCS. I would advise anybody to stay far away from using or opening an RCS card account. Useless bunch of crooks it seems.
159 replies
Review Distribution
5 Star
4 (17.391304347826086%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (4.3478260869565215%)
1 Star
18 (78.26086956521739%)