Ranking
#5
in Real Estate
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
We were called constantly by these invaders because we have property in Cape Town. This being overseas and paying roaming fees. We had clearly stated last year already that we are not on the market and dont wish to be called. They bluntly disregard, and, even better, they now resort to lies by stating that we asked to be called back, as Bhavir told me yesterday after I finally picked the call with an overseas roaming fee because they just wouldnt stop otherwise. I asked for an explanation from the general manager still no response. If they would only realise that , having endured this constant harrassing, we will never contact Quay 1 ever, even if we selling. Rest assured, other estate agents are not better, they disrespect for privacy in their desperate search of profits is insane!
1 reviews | Active since Jan 2020
We were called constantly by these invaders because we have property in Cape Town. This being overseas and paying roaming fees. We had clearly stated last year already that we are not on the market and dont wish to be called. They bluntly disregard, and, even better, they now resort to lies by stating that we asked to be called back, as Bhavir told me yesterday after I finally picked the call with an overseas roaming fee because they just wouldnt stop otherwise. I asked for an explanation from the general manager still no response. If they would only realise that , having endured this constant harrassing, we will never contact Quay 1 ever, even if we selling. Rest assured, other estate agents are not better, they disrespect for privacy in their desperate search of profits is insane!
1 reviews | Active since Jan 2020
Quay one kept on spamming me with calls and I asked them to stop multiple times, finally they stopped calling me and started calling my wife instead. Honestly terrible ethics, I will never sell my house with them because of this, definitely ruined their reputation.
1 reviews | Active since Jan 2020
Quay one kept on spamming me with calls and I asked them to stop multiple times, finally they stopped calling me and started calling my wife instead. Honestly terrible ethics, I will never sell my house with them because of this, definitely ruined their reputation.
1 reviews | Active since Jan 2020
"Pathetic, childish, and amateur", do not even begin to cover it. Expect a massive fee to find a tenant who ultimately cannot actually afford it and a monthly commission for literally f***-all! Opaque billing, inscrutable accounting, zero accountability, and the 'internationally recognised billing systems' regularly result in several days between the tenant paying and the landlord receiving funds. Which they exploit, playing one off against the other. Flim-flam of the highest order. Run away.
1 reviews | Active since Jan 2020
"Pathetic, childish, and amateur", do not even begin to cover it. Expect a massive fee to find a tenant who ultimately cannot actually afford it and a monthly commission for literally f***-all! Opaque billing, inscrutable accounting, zero accountability, and the 'internationally recognised billing systems' regularly result in several days between the tenant paying and the landlord receiving funds. Which they exploit, playing one off against the other. Flim-flam of the highest order. Run away.
1 reviews | Active since Jan 2020
Spam calls. Just awful. Every month or so a different person will cold call, despite me never having anything to do with them. Registering on the Do Not Call list was futile. Clear POPIA violation. I repeatedly ask to be taken off their database. Don't know where they got my personal details. I will go out of my way to make sure I never, ever use any of their services. And warn everyone I know who is buying, selling our renting to avoid them
1 reviews | Active since Jan 2020
Spam calls. Just awful. Every month or so a different person will cold call, despite me never having anything to do with them. Registering on the Do Not Call list was futile. Clear POPIA violation. I repeatedly ask to be taken off their database. Don't know where they got my personal details. I will go out of my way to make sure I never, ever use any of their services. And warn everyone I know who is buying, selling our renting to avoid them
1 reviews | Active since Jan 2020
Good lawd! If you ever want to be harassed repeatedly by a company, contact Quay One. They got hold of my number - I'm not sure how - some years ago and they haven't stopped calling since! I have asked every single Quay One employee who has called me, texted me, whatsapped me, and emailed me to remove my number from their call list. Every. Single. One. They're still calling me. Years later. Although they have all promised to stop the endless bombardment. I won't do business with them on principle!
1 reviews | Active since Jan 2020
Good lawd! If you ever want to be harassed repeatedly by a company, contact Quay One. They got hold of my number - I'm not sure how - some years ago and they haven't stopped calling since! I have asked every single Quay One employee who has called me, texted me, whatsapped me, and emailed me to remove my number from their call list. Every. Single. One. They're still calling me. Years later. Although they have all promised to stop the endless bombardment. I won't do business with them on principle!
1 reviews | Active since Jan 2020
Honestly the worst encounter of my life. They only care about a sale and don’t care about their clients. Not once was I made aware of additional costs that may incur by Schaugnn who is possibly the most sly and *********** salesman I’ve ever come across. Not once during the process was I asked if I needed additional assistance or explanation either. He’s just focused on the quick buck it seems. When confronting him about having to pay an additional 50k in fees when he knows I don’t have money lying around he advised me to just take the hit and perhaps take out a personal loan. Disgusting business wanting top of the range fees for really **** and lazy work. Never again.
1 reviews | Active since Jan 2020
Honestly the worst encounter of my life. They only care about a sale and don’t care about their clients. Not once was I made aware of additional costs that may incur by Schaugnn who is possibly the most sly and *********** salesman I’ve ever come across. Not once during the process was I asked if I needed additional assistance or explanation either. He’s just focused on the quick buck it seems. When confronting him about having to pay an additional 50k in fees when he knows I don’t have money lying around he advised me to just take the hit and perhaps take out a personal loan. Disgusting business wanting top of the range fees for really **** and lazy work. Never again.
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