RP
Raslow private hospital
Unclaimed Business
RP
Raslow private hospital
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Health & Medical
#14NPS Score
0Unlikely
Ranking
#14
in Health & Medical
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceRS
Ronald S
1 reviews | Active since Jan 2020
18 Mar 2025, 06:06
Bad service
What a disappointment pathetic service I got from this hospital first they refuse to take medical aid and the staff in reception are so unprofessional. I can never set my foot in this hospital it next to my residency but the experience I got was really bad. Management must be ashamed of people working in their reception very bad
Helpful (0)
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Ronald S
1 reviews | Active since Jan 2020
18 Mar 2025, 06:06
Bad service
What a disappointment pathetic service I got from this hospital first they refuse to take medical aid and the staff in reception are so unprofessional. I can never set my foot in this hospital it next to my residency but the experience I got was really bad. Management must be ashamed of people working in their reception very bad
0
Replies (0)MP
Molebogeng P
1 reviews | Active since Jan 2020
1 Oct 2024, 13:56
Medical Care unit admission
II recently had the unfortunate experience of needing hospital admission at RPH, but I must say the care I received was exceptional from start to finish. The staff were incredibly professional, compassionate, and attentive to all my needs during my stay. The medical team took the time to thoroughly explain my condition and the necessary treatments, ensuring that I felt informed and comfortable throughout the process. The nurses were always available, checking in regularly and responding quickly whenever I needed assistance. The facility itself was clean, well-organized, and equipped with all the modern amenities to make my stay as comfortable as possible. The food was also surprisingly good for hospital standards! Overall, my experience at RPH exceeded my expectations, and I felt well cared for every step of the way. I am truly grateful to the entire team for their dedication and professionalism, and I would highly recommend this hospital to anyone in need of medical care. I would also like to mentioned the ladies that cleans and those that provided food, their service is excellent they communicate very well.
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Molebogeng P
1 reviews | Active since Jan 2020
1 Oct 2024, 13:56
Medical Care unit admission
II recently had the unfortunate experience of needing hospital admission at RPH, but I must say the care I received was exceptional from start to finish. The staff were incredibly professional, compassionate, and attentive to all my needs during my stay. The medical team took the time to thoroughly explain my condition and the necessary treatments, ensuring that I felt informed and comfortable throughout the process. The nurses were always available, checking in regularly and responding quickly whenever I needed assistance. The facility itself was clean, well-organized, and equipped with all the modern amenities to make my stay as comfortable as possible. The food was also surprisingly good for hospital standards! Overall, my experience at RPH exceeded my expectations, and I felt well cared for every step of the way. I am truly grateful to the entire team for their dedication and professionalism, and I would highly recommend this hospital to anyone in need of medical care. I would also like to mentioned the ladies that cleans and those that provided food, their service is excellent they communicate very well.
0
Replies (0)DB
Delesh B
1 reviews | Active since Jan 2020
1 Oct 2024, 11:23
Formal Complaint Regarding Unacceptable Service in the Emergency Unit
I am writing to express my extreme disappointment and dissatisfaction with the level of care and service I received at your emergency unit recently. On 11 September 2024], my wife and son brought me to the emergency unit due to a broken ankle. The experience I encountered was far from what I expected from a reputable hospital like Rph. From the moment we arrived, the reception staff displayed an utter lack of care or concern for my condition. They were unwilling to assist us and showed absolutely no sympathy for the situation. Their demeanor was not only unprofessional but also cold and dismissive, which added unnecessary stress to an already painful experience. What was even more shocking was the behavior of the nurses. Right in front of us, they engaged in an argument about who would administer my injection. This kind of unprofessionalism, especially in a hospital setting where patients are vulnerable and in need of immediate care, is completely unacceptable. The lack of coordination and the clear unwillingness of the staff to work together reflects poorly on the standards of your hospital. I understand that emergency units can be stressful environments, but this in no way excuses the unprofessional behavior and lack of compassion displayed by your staff. As a patient, I expect to be treated with dignity, respect, and professionalism, all of which were sorely lacking during my visit. I urge you to investigate this matter and take immediate action to ensure that such unprofessional conduct is addressed. It is crucial that your staff are reminded of the importance of empathy, professionalism, and maintaining the high standards expected of a healthcare facility. No patient should have to endure such a negative experience when seeking medical assistance. I look forward to your prompt response and trust that you will take the necessary steps to improve the service provided by your emergency unit.
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Delesh B
1 reviews | Active since Jan 2020
1 Oct 2024, 11:23
Formal Complaint Regarding Unacceptable Service in the Emergency Unit
I am writing to express my extreme disappointment and dissatisfaction with the level of care and service I received at your emergency unit recently. On 11 September 2024], my wife and son brought me to the emergency unit due to a broken ankle. The experience I encountered was far from what I expected from a reputable hospital like Rph. From the moment we arrived, the reception staff displayed an utter lack of care or concern for my condition. They were unwilling to assist us and showed absolutely no sympathy for the situation. Their demeanor was not only unprofessional but also cold and dismissive, which added unnecessary stress to an already painful experience. What was even more shocking was the behavior of the nurses. Right in front of us, they engaged in an argument about who would administer my injection. This kind of unprofessionalism, especially in a hospital setting where patients are vulnerable and in need of immediate care, is completely unacceptable. The lack of coordination and the clear unwillingness of the staff to work together reflects poorly on the standards of your hospital. I understand that emergency units can be stressful environments, but this in no way excuses the unprofessional behavior and lack of compassion displayed by your staff. As a patient, I expect to be treated with dignity, respect, and professionalism, all of which were sorely lacking during my visit. I urge you to investigate this matter and take immediate action to ensure that such unprofessional conduct is addressed. It is crucial that your staff are reminded of the importance of empathy, professionalism, and maintaining the high standards expected of a healthcare facility. No patient should have to endure such a negative experience when seeking medical assistance. I look forward to your prompt response and trust that you will take the necessary steps to improve the service provided by your emergency unit.
0
Replies (0)IL
Ishti L
1 reviews | Active since Jan 2020
19 Mar 2024, 09:05
Useless hospital
Hi All This hospital is the worst hospital ever I was there a year ago for kidney stones however the assisted me well in the emergency section for a short period I stayed there, never the less after 5 months I received an sms saying I owe them money in which was settled in a month and today again after 1 year I get an sms saying I owe them money, when I tried calling the accounts division they like so useless to even answer a call claiming to be busy doing useless sms to people who don't even owe them money I really feel the accounts department should really be jobless as they have no clue who owes them money and who doesn't....they don't even check when the accounts paid up and allocate the payment for the correct account.
Helpful (0)
|Replies (0)IL
Ishti L
1 reviews | Active since Jan 2020
19 Mar 2024, 09:05
Useless hospital
Hi All This hospital is the worst hospital ever I was there a year ago for kidney stones however the assisted me well in the emergency section for a short period I stayed there, never the less after 5 months I received an sms saying I owe them money in which was settled in a month and today again after 1 year I get an sms saying I owe them money, when I tried calling the accounts division they like so useless to even answer a call claiming to be busy doing useless sms to people who don't even owe them money I really feel the accounts department should really be jobless as they have no clue who owes them money and who doesn't....they don't even check when the accounts paid up and allocate the payment for the correct account.
0
Replies (0)VM
Virginia M
1 reviews | Active since Jan 2020
5 Oct 2022, 10:00
Los update
I was admitted on the 6th August and till today my bill not paid as my medical aid hasn't received an update on Los. Spoke to caseman Bridget and she lied and say she's sending and when I called my medical aid on the 30th September was advised that no update was received. Doctors are paid from my savings now I'm on R0 and I can't even consult. According to my experience in the medical field if the caseman send update to the medical aid and the medical aid request more information you as caseman need to send that info. Being difficult won't assist with paying that bill.. Do better and sort this issue out ASAP
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Virginia M
1 reviews | Active since Jan 2020
5 Oct 2022, 10:00
Los update
I was admitted on the 6th August and till today my bill not paid as my medical aid hasn't received an update on Los. Spoke to caseman Bridget and she lied and say she's sending and when I called my medical aid on the 30th September was advised that no update was received. Doctors are paid from my savings now I'm on R0 and I can't even consult. According to my experience in the medical field if the caseman send update to the medical aid and the medical aid request more information you as caseman need to send that info. Being difficult won't assist with paying that bill.. Do better and sort this issue out ASAP
0
Replies (0)