RG
Rgs Group
Unclaimed Business
RG
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
100
Recommended: Very Likely
Review Distribution
5|1 Reviews
Jun '25 - May '26
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
Frequently Asked Questions About Rgs Group
Rgs Group has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Rgs Group across 14 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceEM
Erika M
1 reviews | Active since Jan 2020
3 Oct 2025, 07:50
BEST SERVICE EVER
OH MY WORD. I do not even have enough words to describe the wonderful service. I am sure that I am the biggest fan of RGS Puzzles. I probably built more than halve of them. Yesterday I ordered online for the first time at 13:33. This morning at 09:25 it was delivered. What an amazing service. Cannot wait to get started on my 2 puzzles I just received.
Helpful (0)
|Replies (0)EM
Erika M
1 reviews | Active since Jan 2020
3 Oct 2025, 07:50
BEST SERVICE EVER
OH MY WORD. I do not even have enough words to describe the wonderful service. I am sure that I am the biggest fan of RGS Puzzles. I probably built more than halve of them. Yesterday I ordered online for the first time at 13:33. This morning at 09:25 it was delivered. What an amazing service. Cannot wait to get started on my 2 puzzles I just received.
0
Replies (0)IG
Iza G
1 reviews | Active since Jan 2020
17 Apr 2024, 10:16
Puzzle piece missing
I had many hours of joy doing the Coastal Town puzzle. Puzzle pieces are precious and I checked them every day. In other words, when the pieces fell of the table I swept the floor each time after working on it. I could see early on that a piece was missing from the roofing section and hoped it would turn up at the end. I have checked every nook and cranny. Is it at all possible that there was a piece missing. It is such a beautiful puzzle and I would love to keep it whole, take it for framing and put it on the wall. With the piece missing its not going to work. I wish it could be different. Is this typical or a unique experience?
Helpful (0)
|Replies (0)IG
Iza G
1 reviews | Active since Jan 2020
17 Apr 2024, 10:16
Puzzle piece missing
I had many hours of joy doing the Coastal Town puzzle. Puzzle pieces are precious and I checked them every day. In other words, when the pieces fell of the table I swept the floor each time after working on it. I could see early on that a piece was missing from the roofing section and hoped it would turn up at the end. I have checked every nook and cranny. Is it at all possible that there was a piece missing. It is such a beautiful puzzle and I would love to keep it whole, take it for framing and put it on the wall. With the piece missing its not going to work. I wish it could be different. Is this typical or a unique experience?
0
Replies (0)DJ
Dione J
1 reviews | Active since Jan 2020
28 Dec 2023, 18:46
Rgs Lazer crafted widget puzzles-very cool!
Rgs' Laser crafted widget puzzle is the most stunning, challenging, fun puzzle I've ever done!! Deviously difficult in puzzle piece design, even a little sadistic, with beautiful colours and very cool widgets! You've got me hooked!! 😅
Helpful (0)
|Replies (0)DJ
Dione J
1 reviews | Active since Jan 2020
28 Dec 2023, 18:46
Rgs Lazer crafted widget puzzles-very cool!
Rgs' Laser crafted widget puzzle is the most stunning, challenging, fun puzzle I've ever done!! Deviously difficult in puzzle piece design, even a little sadistic, with beautiful colours and very cool widgets! You've got me hooked!! 😅
0
Replies (0)pS
peter S
1 reviews | Active since Jan 2020
26 Jul 2023, 13:57
RGS SUCKS
BOUGHT A 1000 PIECE PUZZLE = ONLY TO FIND A PIECE MISSING, THEY DO NOT OFFER A REFUND - THEY WANT TO REPLACE IT WITH WHAT ANOTHER ONE WITH PIECES MISSING, THERE ARE A NUMBER OF COMPLAINTS OM HELLO PETER REGARING THEM, HOW MANY MORE WILL THEY CATCH?????????
Helpful (0)
|Replies (0)pS
peter S
1 reviews | Active since Jan 2020
26 Jul 2023, 13:57
RGS SUCKS
BOUGHT A 1000 PIECE PUZZLE = ONLY TO FIND A PIECE MISSING, THEY DO NOT OFFER A REFUND - THEY WANT TO REPLACE IT WITH WHAT ANOTHER ONE WITH PIECES MISSING, THERE ARE A NUMBER OF COMPLAINTS OM HELLO PETER REGARING THEM, HOW MANY MORE WILL THEY CATCH?????????
0
Replies (0)GK
SM
Sharon M
1 reviews | Active since Jan 2020
20 Jul 2022, 19:04
Missing Puzzle Pieces
I bought 4 of their puzzles. Out of the 4 puzzles only 1 had all the pieces. The rest all had missing pieces. I have emailed them and await resolve. Will no longer be purchasing puzzles made by them
Helpful (0)
|Replies (0)IB
Ivor B
1 reviews | Active since Jan 2020
15 Jan 2022, 07:27
RGS are SCAM ARTISTS and NOT Customer Centric. They don't give a damn about their loyal customers!
What an absolutely DISGUSTING company. We purchased an RGS 1500 Puzzle to do to relax. Getting to the very last piece in the box, we realised there was a piece missing. As avid Puzzle Doers we are very careful around puzzle pieces. We have called, e-mailed and also tried through the agent we bought the puzzle from to contact RGS. They are ABSOLUTELY non-responsive and do not care. This attitude that the Customer DOES NOT MATTER is unacceptable. What a DISAPPOINTMENT! Every other reputable Puzzle Maker and Distributor has a guaranteed puzzle pieces replacement policy. RGS do not give a damn.
Helpful (0)
|Replies (0)IB
Ivor B
1 reviews | Active since Jan 2020
15 Jan 2022, 07:27
RGS are SCAM ARTISTS and NOT Customer Centric. They don't give a damn about their loyal customers!
What an absolutely DISGUSTING company. We purchased an RGS 1500 Puzzle to do to relax. Getting to the very last piece in the box, we realised there was a piece missing. As avid Puzzle Doers we are very careful around puzzle pieces. We have called, e-mailed and also tried through the agent we bought the puzzle from to contact RGS. They are ABSOLUTELY non-responsive and do not care. This attitude that the Customer DOES NOT MATTER is unacceptable. What a DISAPPOINTMENT! Every other reputable Puzzle Maker and Distributor has a guaranteed puzzle pieces replacement policy. RGS do not give a damn.
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Replies (0)EW