S
Skillshare
Unclaimed Business
S
Skillshare
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#13
in Education & Training
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceLF
Louise F
1 reviews | Active since Jan 2020
25 Dec 2024, 04:29
Cancellation Button Dissapears - No Refunds, No Confirmation of Cancellation
I signed up for Skillshare's free trial and tried to cancel before it ended, but the cancellation button disappeared from the platform, making it impossible to cancel. I recorded the issue and sent the screen recording to their support team. Over the past eight months, I repeatedly contacted them to explain the problem and request a refund, but they kept denying my attempts to cancel. I even provided evidence of other users experiencing the same issue. Despite this, they refused to issue a refund or confirm the cancellation of my account. They have since stopped responding to my emails. This is a clear example of poor customer service and ********* subscription practices. I would not recommend Skillshare to anyone.
Helpful (0)
|Replies (0)LF
Louise F
1 reviews | Active since Jan 2020
25 Dec 2024, 04:29
Cancellation Button Dissapears - No Refunds, No Confirmation of Cancellation
I signed up for Skillshare's free trial and tried to cancel before it ended, but the cancellation button disappeared from the platform, making it impossible to cancel. I recorded the issue and sent the screen recording to their support team. Over the past eight months, I repeatedly contacted them to explain the problem and request a refund, but they kept denying my attempts to cancel. I even provided evidence of other users experiencing the same issue. Despite this, they refused to issue a refund or confirm the cancellation of my account. They have since stopped responding to my emails. This is a clear example of poor customer service and ********* subscription practices. I would not recommend Skillshare to anyone.
0
Replies (0)LR
Louise R
1 reviews | Active since Jan 2020
4 Jul 2024, 12:05
Skillshare: Cannot cancel subscription once subscribed
I have been trying to cancel my account for months, but have been unable to. Every time I go to "manage my subscription" the cancel subscription button dissappears. It is not my device, nor my computer settings, nor my browser. I have used various different options to try and resolve this problem. I want my subscription canceled and my money back
Helpful (0)
|Replies (0)LR
Louise R
1 reviews | Active since Jan 2020
4 Jul 2024, 12:05
Skillshare: Cannot cancel subscription once subscribed
I have been trying to cancel my account for months, but have been unable to. Every time I go to "manage my subscription" the cancel subscription button dissappears. It is not my device, nor my computer settings, nor my browser. I have used various different options to try and resolve this problem. I want my subscription canceled and my money back
0
Replies (0)bN
belden N
1 reviews | Active since Jan 2020
26 Mar 2024, 07:50
Money Taken
They take out money but promised to pay back 50%, but now they send another mail saying they cant refund, a bunch of money takers. While I'm unable to issue a full refund per our refund policy, as a one-time exception, I can issue a 50% refund on the most recent charge and keep your membership active. If you’d like to take that offer, I’ll process a partial refund of $12.00 USD on your most recent charge, and your next year of Skillshare will be only $12.00 USD . As I’m unable to issue a full refund here, would this be something you’re interested in? I’ll keep an eye on my inbox for a response. Majah https://help.skillshare.com
Helpful (0)
|Replies (0)bN
belden N
1 reviews | Active since Jan 2020
26 Mar 2024, 07:50
Money Taken
They take out money but promised to pay back 50%, but now they send another mail saying they cant refund, a bunch of money takers. While I'm unable to issue a full refund per our refund policy, as a one-time exception, I can issue a 50% refund on the most recent charge and keep your membership active. If you’d like to take that offer, I’ll process a partial refund of $12.00 USD on your most recent charge, and your next year of Skillshare will be only $12.00 USD . As I’m unable to issue a full refund here, would this be something you’re interested in? I’ll keep an eye on my inbox for a response. Majah https://help.skillshare.com
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Replies (0)JB
Jacques B
1 reviews | Active since Jan 2020
29 Aug 2023, 10:25
PAY BACK OUR MONEY
Skillshare are the biggest bunch of ******. I never signed up for the service. I got no value after the 7 day trail and cancelled. They ignored this instruction and continued to deduct funds. In an email they acknowledged the mistake and said they will refund. I have not received the refund and they did not cancel the debit order. I have to dispute the deduction every month with my bank to get funds repaid at huge bank cost. The bank said I must cancel my card otherwise the deduction will continue. How can this ********* company exist! They should be banned from the internet
Helpful (0)
|Replies (0)JB
Jacques B
1 reviews | Active since Jan 2020
29 Aug 2023, 10:25
PAY BACK OUR MONEY
Skillshare are the biggest bunch of ******. I never signed up for the service. I got no value after the 7 day trail and cancelled. They ignored this instruction and continued to deduct funds. In an email they acknowledged the mistake and said they will refund. I have not received the refund and they did not cancel the debit order. I have to dispute the deduction every month with my bank to get funds repaid at huge bank cost. The bank said I must cancel my card otherwise the deduction will continue. How can this ********* company exist! They should be banned from the internet
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Replies (0)