South African Pharmacy Council
Ranking
#14
in Health & Medical
NPS Score
100
Recommended: Very Likely
Jun '25 - May '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
GoodDay I would like to lay a *****ulent claim which took place on my medical aid, my name is Msawenkosi Ngcungama - ID 8406215340085 Discovery Medical Aid Membership No. 555187570. On the 31 December 2025 there were 3 claims that were processed amounting to almost R6700.00. Apparently Dr Hadebe whose 2nd depend allowed this. This is clearly very fishy to process these claims I’m 100% sure that there was exchange of cash in this. I can’t believe we have pharmacies which still practice such. Clearly they don’t care about their licence to committee to such *****ulent activity. They showed no remorse and told me to report the matter to the council as they have connections. I’m not happy with this I pay lot money to accumulate these savings. And knowing that I have buffer R7k left for 2025 I have down graded my medical aid with the hope that these saving after I carry them over to 2026 they assist me. Now my plan is down the drain due to this silly practice of these pharmacy. Please look into this. I will wait for your respond. Regards
1 reviews | Active since Jan 2020
GoodDay I would like to lay a *****ulent claim which took place on my medical aid, my name is Msawenkosi Ngcungama - ID 8406215340085 Discovery Medical Aid Membership No. 555187570. On the 31 December 2025 there were 3 claims that were processed amounting to almost R6700.00. Apparently Dr Hadebe whose 2nd depend allowed this. This is clearly very fishy to process these claims I’m 100% sure that there was exchange of cash in this. I can’t believe we have pharmacies which still practice such. Clearly they don’t care about their licence to committee to such *****ulent activity. They showed no remorse and told me to report the matter to the council as they have connections. I’m not happy with this I pay lot money to accumulate these savings. And knowing that I have buffer R7k left for 2025 I have down graded my medical aid with the hope that these saving after I carry them over to 2026 they assist me. Now my plan is down the drain due to this silly practice of these pharmacy. Please look into this. I will wait for your respond. Regards
1 reviews | Active since Jan 2020
As a registered pharmacist with the SAPC, I am appalled at the lack of legislative competence of the call centre staff. I have been attempting to change my designation from non-practicing to practicing pharmacist because I was engaged in full-time postgraduate studies in the UK. Now, graduation will only take place in February 2024, when we will get our degree certificates. Therefore, I obtained an official letter from the University (which is ranked in the top 100 Universities globally) stating that I have completed my degree and will get my official certificate in February 2024. The SAPC Call Centre agent rep**** to me that the University letter was "not enough" and that the SAPC requires a certified copy of the original certificate. I have been a pharmacist registered with the SAPC for 24 years and this is the calibre of staff that our statutory body wishes to employ, staff who cannot apply their minds. Furthermore, the SAPC requires a certified copy of my SA Identity Document to accompany this application. What for? All my details are already on the SAPC database, so why do I need to give them another copy of my ID? The SAPC makes rules and regulations that are often aimed at making the lives of pharmacists extremely difficult. And in all this time, I cannot legally work as a pharmacist and earn money and support myself and my family because of the incompetence of the Call Centre Agents. Shame on you all!
1 reviews | Active since Jan 2020
As a registered pharmacist with the SAPC, I am appalled at the lack of legislative competence of the call centre staff. I have been attempting to change my designation from non-practicing to practicing pharmacist because I was engaged in full-time postgraduate studies in the UK. Now, graduation will only take place in February 2024, when we will get our degree certificates. Therefore, I obtained an official letter from the University (which is ranked in the top 100 Universities globally) stating that I have completed my degree and will get my official certificate in February 2024. The SAPC Call Centre agent rep**** to me that the University letter was "not enough" and that the SAPC requires a certified copy of the original certificate. I have been a pharmacist registered with the SAPC for 24 years and this is the calibre of staff that our statutory body wishes to employ, staff who cannot apply their minds. Furthermore, the SAPC requires a certified copy of my SA Identity Document to accompany this application. What for? All my details are already on the SAPC database, so why do I need to give them another copy of my ID? The SAPC makes rules and regulations that are often aimed at making the lives of pharmacists extremely difficult. And in all this time, I cannot legally work as a pharmacist and earn money and support myself and my family because of the incompetence of the Call Centre Agents. Shame on you all!
1 reviews | Active since Jan 2020
I have serious concern with the level of unprofessional conduct by the staff at SAPC. My application 430357 - Leslie Medical Pharmacy (Y60955) is taking forever and only at a stage where they just need to issue a GPP compliance. I had to do multiple follow ups before they gave me feedback on shortcomings. Now it is forever since the application just needs to be approved(for GPP compliance). Sarah Nyama is of no help at all as she is effortlessly responding “the application is sitting with the manager for approval, I will make follow up” in the past two months and every time I do a follow up she copies and paste the previous response. This is so unacceptable and I need assistance.
1 reviews | Active since Jan 2020
I have serious concern with the level of unprofessional conduct by the staff at SAPC. My application 430357 - Leslie Medical Pharmacy (Y60955) is taking forever and only at a stage where they just need to issue a GPP compliance. I had to do multiple follow ups before they gave me feedback on shortcomings. Now it is forever since the application just needs to be approved(for GPP compliance). Sarah Nyama is of no help at all as she is effortlessly responding “the application is sitting with the manager for approval, I will make follow up” in the past two months and every time I do a follow up she copies and paste the previous response. This is so unacceptable and I need assistance.
1 reviews | Active since Jan 2020
The incompetency at SAPC is appalling. Since 2021 I reported a discrepancy in my account. Even drove to the offices to sort it out. To date a year later my account is still owing. The finance department at Council is a bunch of incompetent individuals. I wonder what they are getting paid for 😏😏
1 reviews | Active since Jan 2020
The incompetency at SAPC is appalling. Since 2021 I reported a discrepancy in my account. Even drove to the offices to sort it out. To date a year later my account is still owing. The finance department at Council is a bunch of incompetent individuals. I wonder what they are getting paid for 😏😏
1 reviews | Active since Jan 2020
As from last year 2020 South African Pharmacy Council fees have been deducted from our salaries.However my account number captured on Persal system is incorrect which results in my payment not reflecting on SAPC account.In 2020 I contacted SAPC and they sorted out my payment,this year they are asking for proof of payment,but up to date I have been unable to find out who is responsible for giving the SAPC account number to the Persal department. My SAPC account number is P39324. The account number reflecting on the payslip is P39192.Please can SAPC see payment that was taken in June 2021 from my payslip and consider it as proof of payment while I try and get this problem sorted from occurring next year.
1 reviews | Active since Jan 2020
As from last year 2020 South African Pharmacy Council fees have been deducted from our salaries.However my account number captured on Persal system is incorrect which results in my payment not reflecting on SAPC account.In 2020 I contacted SAPC and they sorted out my payment,this year they are asking for proof of payment,but up to date I have been unable to find out who is responsible for giving the SAPC account number to the Persal department. My SAPC account number is P39324. The account number reflecting on the payslip is P39192.Please can SAPC see payment that was taken in June 2021 from my payslip and consider it as proof of payment while I try and get this problem sorted from occurring next year.
1 reviews | Active since Jan 2020
I placed a complaint against one of your members in December. It took 6 months to get a reply. You then said you would follow up after a hearing in June. Zero response. Ref KC5456. Perhaps you are protecting your own??
1 reviews | Active since Jan 2020
I placed a complaint against one of your members in December. It took 6 months to get a reply. You then said you would follow up after a hearing in June. Zero response. Ref KC5456. Perhaps you are protecting your own??
1 reviews | Active since Jan 2020
I send a complain in to the Ombudman on the 19 Oct 20015 and still waiting for a respond with feedback to me regarding my complain. I did send more than 100 e-mail with no reponse from the offices of the Ombudsman
1 reviews | Active since Jan 2020
I send a complain in to the Ombudman on the 19 Oct 20015 and still waiting for a respond with feedback to me regarding my complain. I did send more than 100 e-mail with no reponse from the offices of the Ombudsman
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