SP
South Point
Unclaimed Business
SP
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
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mayra G
1 reviews | Active since Jan 2020
26 Feb 2025, 10:30
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1 reviews | Active since Jan 2020
26 Feb 2025, 10:30
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precious R
1 reviews | Active since Jan 2020
17 Feb 2023, 06:20
Pathetic service
Tell me how does it make sense that you cancel my booking without alerting me? Where must I go with luggage in the middle of PE while I was on the road for 14 hours from home.
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precious R
1 reviews | Active since Jan 2020
17 Feb 2023, 06:20
Pathetic service
Tell me how does it make sense that you cancel my booking without alerting me? Where must I go with luggage in the middle of PE while I was on the road for 14 hours from home.
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Neo M
1 reviews | Active since Jan 2020
20 Feb 2022, 06:03
Refund
South point took so long to pay me back my refund from last year(received it on the 18th of February) but it was half of what I had to receive(not including the deductions from my room ) , I’ve been sending emails and nobody gets back to me like they should which is not okay because they are putting the plans I have for that money on a pause .
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Neo M
1 reviews | Active since Jan 2020
20 Feb 2022, 06:03
Refund
South point took so long to pay me back my refund from last year(received it on the 18th of February) but it was half of what I had to receive(not including the deductions from my room ) , I’ve been sending emails and nobody gets back to me like they should which is not okay because they are putting the plans I have for that money on a pause .
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Evelyn M
1 reviews | Active since Jan 2020
3 Apr 2021, 12:12
South Point, student accommodation can't refund
In January 2020 South point student accommodation said I i should pay R9850 in order to secure space for residence since the bursary was going to pay in April, I did pay them and they promise to return the full refund of R9850 once the bursary has paid, indeed the bursary did pay in April and they then promised to pay by the end of 2020 of which they failed, in january 2021 when I inquired they said there were outstanding docs for refund,the forms were filled and submitted correctly and they promised to pay in two weeks time, I waited for about a month n decided to call them again on the 19th of Feb , they said the refund was still awaiting for authorisation. I've been waiting for my money since April 2020.
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Evelyn M
1 reviews | Active since Jan 2020
3 Apr 2021, 12:12
South Point, student accommodation can't refund
In January 2020 South point student accommodation said I i should pay R9850 in order to secure space for residence since the bursary was going to pay in April, I did pay them and they promise to return the full refund of R9850 once the bursary has paid, indeed the bursary did pay in April and they then promised to pay by the end of 2020 of which they failed, in january 2021 when I inquired they said there were outstanding docs for refund,the forms were filled and submitted correctly and they promised to pay in two weeks time, I waited for about a month n decided to call them again on the 19th of Feb , they said the refund was still awaiting for authorisation. I've been waiting for my money since April 2020.
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Fikile M
1 reviews | Active since Jan 2020
28 Jul 2020, 04:12
DON'T USE AREMEX.
On the 20/07/2020 I sent 5 Packages to Port St Johns around 14hrs @pick and pay Fourways mall,Those packages consists of 500 units in total, and had the same address.the parcels picked up the following day 21/07/2020 around 11 am, on the 22/07 I called aremex who couldn't help me when was asking why are my parcels hasn't arrived at the receivers address because my client was calling asking for his stock went to pick and pay to quiry since it was my first time using this courier and was panicking and 1of the managers advised me to wait until Friday the 23/07 around 12pm,on my surprise my client called saying he has received the parcels but they are missing, He only received 3 parcels and 2 are missing, I then ask him to count the items inside the packaging he received only to find out that it was only 276 bottles and 224 is missing which worth R5500, I asked the client to wait until Monday maybe will get more parcels and was going to call aremex customer service on monday 27/07/2020 but hard luck for me I couldn't get through them I was holding until my airtime was finished, my client want his items he can't even pay me my money for transporting the stock and we were supposed to have a long business relationship with him now how possible is that if aremex is stealing from is ?the worse part is they are protecting their drivers if I ask for the contact details of the driver who delivered and collected my items the drop the call, to my knowledge when you send parcels there are 2addresses and contacts details..1 for the sender and 1for the receiver..if the items are lost for some stupid reasons why don't they contact me or the receiver? THIs is so frustrating coz m losing the business that I feed my family with during this hard time of COVID-19.if they can't send my items to the right address I want it back then will use another courier to resend to my customer.
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Fikile M
1 reviews | Active since Jan 2020
28 Jul 2020, 04:12
DON'T USE AREMEX.
On the 20/07/2020 I sent 5 Packages to Port St Johns around 14hrs @pick and pay Fourways mall,Those packages consists of 500 units in total, and had the same address.the parcels picked up the following day 21/07/2020 around 11 am, on the 22/07 I called aremex who couldn't help me when was asking why are my parcels hasn't arrived at the receivers address because my client was calling asking for his stock went to pick and pay to quiry since it was my first time using this courier and was panicking and 1of the managers advised me to wait until Friday the 23/07 around 12pm,on my surprise my client called saying he has received the parcels but they are missing, He only received 3 parcels and 2 are missing, I then ask him to count the items inside the packaging he received only to find out that it was only 276 bottles and 224 is missing which worth R5500, I asked the client to wait until Monday maybe will get more parcels and was going to call aremex customer service on monday 27/07/2020 but hard luck for me I couldn't get through them I was holding until my airtime was finished, my client want his items he can't even pay me my money for transporting the stock and we were supposed to have a long business relationship with him now how possible is that if aremex is stealing from is ?the worse part is they are protecting their drivers if I ask for the contact details of the driver who delivered and collected my items the drop the call, to my knowledge when you send parcels there are 2addresses and contacts details..1 for the sender and 1for the receiver..if the items are lost for some stupid reasons why don't they contact me or the receiver? THIs is so frustrating coz m losing the business that I feed my family with during this hard time of COVID-19.if they can't send my items to the right address I want it back then will use another courier to resend to my customer.
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Nokuphiwa M
1 reviews | Active since Jan 2020
23 Dec 2019, 15:30
South point doesn’t want to pay back my deposit
I moved into southpoint on the 26th of September 2019 because it was almost exams and traveling everyday was becoming a problem. I am a nsfas student so they approved my res application and paid for 2 months plus 5 days (October, November plus the 5 days of September) it all amounted to around R8500. Nsfas paid over R12 000 and when I went to financial aid to enquire about the amount they said it included the res deposit, which should be paid back to my account after I vacate the residence. After I officially vacated I enquired with South Point central to find out when the deposit would be paid into my account and they said anytime from the 17th to the 19th of December because they are closing offices on the 19th. Today is the 23rd and the deposit is still not in my account and I honestly do not know what to do now because when I call the phone just keeps ringing.
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Nokuphiwa M
1 reviews | Active since Jan 2020
23 Dec 2019, 15:30
South point doesn’t want to pay back my deposit
I moved into southpoint on the 26th of September 2019 because it was almost exams and traveling everyday was becoming a problem. I am a nsfas student so they approved my res application and paid for 2 months plus 5 days (October, November plus the 5 days of September) it all amounted to around R8500. Nsfas paid over R12 000 and when I went to financial aid to enquire about the amount they said it included the res deposit, which should be paid back to my account after I vacate the residence. After I officially vacated I enquired with South Point central to find out when the deposit would be paid into my account and they said anytime from the 17th to the 19th of December because they are closing offices on the 19th. Today is the 23rd and the deposit is still not in my account and I honestly do not know what to do now because when I call the phone just keeps ringing.
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Nothemba L
1 reviews | Active since Jan 2020
7 Nov 2019, 12:57
Donating a fridge to Charity instead of returning it to owner.
So my little sister left her bar fridge at South Point Residence at her friends room because she didn't get space to reside at Southpoint last year and didn't have transport to move it, she also noticed that the other Residence she got space at, had a fridge for her use. So this year, she managed to get space at Southpoint and currently stays there, it was then she realised that the friend had quit school and left the residence without paying the bill. The friend's belongings were the confiscated along with my sister's fridge. Now we have tried to contact her and her family and they have promised us to pay so the fridge can be released but its been nearly a year now. When I approached the Southpoint Management with the proof of purchase of the fridge, they tell us to go the friend and ask her to pay or we can pay her Res debt in order to release the fridge or else they will donate it to charity. That fridge was purchased with my mother's monthly pension, she could have bought other vital things with the money but a fridge for my sister is also vital but Southpoint chooses to donate it to Charity than return the fridge to the rightful owner.
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Nothemba L
1 reviews | Active since Jan 2020
7 Nov 2019, 12:57
Donating a fridge to Charity instead of returning it to owner.
So my little sister left her bar fridge at South Point Residence at her friends room because she didn't get space to reside at Southpoint last year and didn't have transport to move it, she also noticed that the other Residence she got space at, had a fridge for her use. So this year, she managed to get space at Southpoint and currently stays there, it was then she realised that the friend had quit school and left the residence without paying the bill. The friend's belongings were the confiscated along with my sister's fridge. Now we have tried to contact her and her family and they have promised us to pay so the fridge can be released but its been nearly a year now. When I approached the Southpoint Management with the proof of purchase of the fridge, they tell us to go the friend and ask her to pay or we can pay her Res debt in order to release the fridge or else they will donate it to charity. That fridge was purchased with my mother's monthly pension, she could have bought other vital things with the money but a fridge for my sister is also vital but Southpoint chooses to donate it to Charity than return the fridge to the rightful owner.
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