SA
Storewell Airport Parking
Unclaimed Business
SA
Storewell Airport Parking
Unclaimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#9
in Travel & Vacation
NPS Score
0
Recommended: Unlikely
Review Distribution
3|2 Reviews
Jun '25 - May '26
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
Frequently Asked Questions About Storewell Airport Parking
Storewell Airport Parking has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Storewell Airport Parking across 15 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceGP
NM
Nicole M
1 reviews | Active since Jan 2020
16 Jul 2025, 09:14
Unprofessional Customer Service
I recently contacted Store Well to make an emergency vehicle booking, explaining that it was an urgent situation as my mother was unwell and we urgently required assistance. Unfortunately, I was assisted by a staff member named Charne, who handled the matter with complete unprofessionalism and lack of empathy. Her tone was dismissive, cold, and condescending — as though I was a nuisance rather than a customer in need. She spoke to me in a manner that was rude and belittling, as if I were a child she was irritated by and just wanted to get off the phone with. For someone dealing with a genuine emergency, this experience was extremely upsetting and unacceptable. Despite explaining that I was experiencing issues with online booking, she insisted I use the internet to make the booking and showed no willingness to assist me telephonically. I expected compassion and professionalism, especially in a sensitive moment, but was met with the exact opposite. I hope Store Well addresses this matter seriously and ensures that staff are trained in customer empathy and professionalism, particularly when clients are in distress.
Helpful (0)
|Replies (0)NM
Nicole M
1 reviews | Active since Jan 2020
16 Jul 2025, 09:14
Unprofessional Customer Service
I recently contacted Store Well to make an emergency vehicle booking, explaining that it was an urgent situation as my mother was unwell and we urgently required assistance. Unfortunately, I was assisted by a staff member named Charne, who handled the matter with complete unprofessionalism and lack of empathy. Her tone was dismissive, cold, and condescending — as though I was a nuisance rather than a customer in need. She spoke to me in a manner that was rude and belittling, as if I were a child she was irritated by and just wanted to get off the phone with. For someone dealing with a genuine emergency, this experience was extremely upsetting and unacceptable. Despite explaining that I was experiencing issues with online booking, she insisted I use the internet to make the booking and showed no willingness to assist me telephonically. I expected compassion and professionalism, especially in a sensitive moment, but was met with the exact opposite. I hope Store Well addresses this matter seriously and ensures that staff are trained in customer empathy and professionalism, particularly when clients are in distress.
0
Replies (0)JC
Johan C
1 reviews | Active since Jan 2020
6 Nov 2024, 12:27
Total ineptitude
One star is a compliment. Phones are not answered. They were 20 mins late for pick-up after several calls. They parked the car outside in the sun for 7 days (I checked the cameras recordings). They were almost an hour late delivering the car and **** as to when the driver will be at drop off(verified with camera footage showing the car had not moved untill the 4th telephone call). Only upon informing them that I must report the car as ****** as they cannot produce it, was there action. You use this inept business at your own peril. Best to give them a wide berth. I had dealings with a mr Durie afterwards. Very unprofessional!
Helpful (0)
|Replies (0)JC
Johan C
1 reviews | Active since Jan 2020
6 Nov 2024, 12:27
Total ineptitude
One star is a compliment. Phones are not answered. They were 20 mins late for pick-up after several calls. They parked the car outside in the sun for 7 days (I checked the cameras recordings). They were almost an hour late delivering the car and **** as to when the driver will be at drop off(verified with camera footage showing the car had not moved untill the 4th telephone call). Only upon informing them that I must report the car as ****** as they cannot produce it, was there action. You use this inept business at your own peril. Best to give them a wide berth. I had dealings with a mr Durie afterwards. Very unprofessional!
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Replies (0)HV
Hanco V
1 reviews | Active since Jan 2020
1 Jun 2024, 08:26
Breaking Promises isnt the only Damage they do
Promises Promises Promise. These people promise to make our lives less hassle. Yet they scratched my car on the side and at the back and now refuse to do anything about it. They break the CPA and think i will allow them to get away with it. I think not. This is an absolute joke
Helpful (0)
|Replies (0)HV
Hanco V
1 reviews | Active since Jan 2020
1 Jun 2024, 08:26
Breaking Promises isnt the only Damage they do
Promises Promises Promise. These people promise to make our lives less hassle. Yet they scratched my car on the side and at the back and now refuse to do anything about it. They break the CPA and think i will allow them to get away with it. I think not. This is an absolute joke
0
Replies (0)CW
Christopher W
1 reviews | Active since Jan 2020
27 Nov 2023, 09:13
storewell parking
So was nervous to use the service based on the older reviews but was really happy with my experience; an affordable quick convenient way to leave vehicle while travelling. recommend their services!
Helpful (0)
|Replies (0)CW
Christopher W
1 reviews | Active since Jan 2020
27 Nov 2023, 09:13
storewell parking
So was nervous to use the service based on the older reviews but was really happy with my experience; an affordable quick convenient way to leave vehicle while travelling. recommend their services!
0
Replies (0)RM
Reuben M
1 reviews | Active since Jan 2020
5 Oct 2023, 09:21
****** on the business
I never take trust those guys with my car, ******, they damaged my car while it was in their possession, and when they bring it back, I saw this damages, I reported it, their Manager was very very arrogant she said I must fix it on my own because I parked it on my own risk, I did not park it, I gave it to their driver, I cannot take a responsibility for their own employees..what type of business is this?
Helpful (0)
|Replies (0)RM
Reuben M
1 reviews | Active since Jan 2020
5 Oct 2023, 09:21
****** on the business
I never take trust those guys with my car, ******, they damaged my car while it was in their possession, and when they bring it back, I saw this damages, I reported it, their Manager was very very arrogant she said I must fix it on my own because I parked it on my own risk, I did not park it, I gave it to their driver, I cannot take a responsibility for their own employees..what type of business is this?
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Replies (0)gG
gwynneth G
1 reviews | Active since Jan 2020
19 Sept 2023, 13:54
Can recommend Storewell
Excellent service. We needed temporary storage for our car, Storewell’s service was incredible. Met us at the parking at Cape Town international airport and when we returned we were met at the same point. Car in perfect condition. Thank you
Helpful (0)
|Replies (0)gG
gwynneth G
1 reviews | Active since Jan 2020
19 Sept 2023, 13:54
Can recommend Storewell
Excellent service. We needed temporary storage for our car, Storewell’s service was incredible. Met us at the parking at Cape Town international airport and when we returned we were met at the same point. Car in perfect condition. Thank you
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Replies (0)PE
Pierre E
1 reviews | Active since Jan 2020
6 Jun 2022, 07:09
I endorse Storewell Airport Parking
The first time we were using Storewell. It will not be the last time. They are very professional, and the best in their price in comparison. They beat some of the competition by up to 30%. They collect your car at the airport and deliver it washed and in time if you communicate efficiently with them.
Helpful (0)
|Replies (0)PE
Pierre E
1 reviews | Active since Jan 2020
6 Jun 2022, 07:09
I endorse Storewell Airport Parking
The first time we were using Storewell. It will not be the last time. They are very professional, and the best in their price in comparison. They beat some of the competition by up to 30%. They collect your car at the airport and deliver it washed and in time if you communicate efficiently with them.
0
Replies (0)