Supply SA Trading PTY (Ltd)
Claimed Business
Supply SA Trading PTY (Ltd)
Claimed Business
9 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
-60
Recommended: Unlikely
Review Distribution
1.4|9 Reviews
Jun '25 - May '26
5(11.1%)
4(0%)
3(0%)
2(0%)
1(88.9%)
5(11.1%)
4(0%)
3(0%)
2(0%)
1(88.9%)
Frequently Asked Questions About Supply SA Trading PTY (Ltd)
Supply SA Trading PTY (Ltd) has a TrustIndex of 0 out of 10 on Hellopeter, based on 9 reviews in the last 12 months. Hellopeter has tracked Supply SA Trading PTY (Ltd) across 22 total reviews. How is the TrustIndex calculated? →
Recent reviews (9)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceBH
Basie H
1 reviews | Active since Jan 2020
4 Mar 2026, 20:31
Extremely Disappointing Experience – Non-Delivery, False Promises, and Unprofessional Conduct
I am extremely disappointed and frustrated by my experience with this company. I paid in full for an order of PPE, and despite being promised delivery within 15–21 days, the goods were never released. Once the agreed timeframe had passed, they continuously delayed and ultimately refused to hand over my order — to the point where my own client was forced to cancel. I made numerous phone calls and even visited their premises in an attempt to resolve the matter amicably and professionally. Instead of cooperation, I was met with arrogance, derogatory remarks, and outright disrespect. I was told that my order was insignificant compared to their “bigger” orders worth thousands of rands and that I should stop bothering them. Hannie and a lady named Morufa repeatedly misrepresented the status of my order, providing false assurances about its readiness. After exhausting all reasonable avenues, I had no choice but to seek legal intervention to recover my money. Based on my experience, I strongly caution others to think twice before doing business with this company. What I encountered was unprofessional, *********, and deeply distressing. Please be careful.
Helpful (0)
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Basie H
1 reviews | Active since Jan 2020
4 Mar 2026, 20:31
Extremely Disappointing Experience – Non-Delivery, False Promises, and Unprofessional Conduct
I am extremely disappointed and frustrated by my experience with this company. I paid in full for an order of PPE, and despite being promised delivery within 15–21 days, the goods were never released. Once the agreed timeframe had passed, they continuously delayed and ultimately refused to hand over my order — to the point where my own client was forced to cancel. I made numerous phone calls and even visited their premises in an attempt to resolve the matter amicably and professionally. Instead of cooperation, I was met with arrogance, derogatory remarks, and outright disrespect. I was told that my order was insignificant compared to their “bigger” orders worth thousands of rands and that I should stop bothering them. Hannie and a lady named Morufa repeatedly misrepresented the status of my order, providing false assurances about its readiness. After exhausting all reasonable avenues, I had no choice but to seek legal intervention to recover my money. Based on my experience, I strongly caution others to think twice before doing business with this company. What I encountered was unprofessional, *********, and deeply distressing. Please be careful.
0
Replies (0)MM
Mpho M
1 reviews | Active since Jan 2020
27 Jan 2026, 10:31
Unprofessional company
I've paid the company R24 000 ordering different sizes of gloves like medium small and large, they said they have all sizes but intsead of delivering 300 pairs i required they only delivered size Large gloves which were only 150 pairs of gloves and they don't want to refund me for the other 150 I'm having the proof of payment and the what's up conversation with one of their sales person.
Helpful (0)
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Mpho M
1 reviews | Active since Jan 2020
27 Jan 2026, 10:31
Unprofessional company
I've paid the company R24 000 ordering different sizes of gloves like medium small and large, they said they have all sizes but intsead of delivering 300 pairs i required they only delivered size Large gloves which were only 150 pairs of gloves and they don't want to refund me for the other 150 I'm having the proof of payment and the what's up conversation with one of their sales person.
0
Replies (0)MM
Masilo M
1 reviews | Active since Jan 2020
23 Nov 2025, 23:22
Extremely Unprofessional Company – Beware
I received horrible service from this company. The owner and his assistant were extremely rude and unprofessional. They failed to deliver my order, and I eventually had to call the police just to request a refund. The matter has now been taken to court. I do not recommend this company to anyone.
Helpful (0)
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Masilo M
1 reviews | Active since Jan 2020
23 Nov 2025, 23:22
Extremely Unprofessional Company – Beware
I received horrible service from this company. The owner and his assistant were extremely rude and unprofessional. They failed to deliver my order, and I eventually had to call the police just to request a refund. The matter has now been taken to court. I do not recommend this company to anyone.
0
Replies (0)LK
LEANDRI K
1 reviews | Active since Jan 2020
7 Nov 2025, 21:19
*******
Promised my order be delivered tomorrow free of charge on their suggestion because there will be a vehicle traveling to Nelspruit on Saturday 8 November. I confirmed at 08:56 on 7 November if all is in order. Answer was YES!! . I get notified 20:13 on a Friday night that my order won't be delivered. Their reply was i cannot say anything because i didn't pay for delivery. Although they offered the option. Small businesses use their services and get *****ed. Now all potential business from a client and my business looks bad and my . But they don't care. And now im blocked???
Helpful (0)
|Replies (0)LK
LEANDRI K
1 reviews | Active since Jan 2020
7 Nov 2025, 21:19
*******
Promised my order be delivered tomorrow free of charge on their suggestion because there will be a vehicle traveling to Nelspruit on Saturday 8 November. I confirmed at 08:56 on 7 November if all is in order. Answer was YES!! . I get notified 20:13 on a Friday night that my order won't be delivered. Their reply was i cannot say anything because i didn't pay for delivery. Although they offered the option. Small businesses use their services and get *****ed. Now all potential business from a client and my business looks bad and my . But they don't care. And now im blocked???
0
Replies (0)D
TL
Thamae L
1 reviews | Active since Jan 2020
7 Oct 2025, 12:49
Horrible, inconsiderate and utterly unprofessional. Once you pay it's goodbye!
I initially placed and paid for an order of 12 overall suits on the 10th of September, I confirmed sizes in store but the sales person who assisted then spent the next 3 days asking me which sizes I wanted. I then requested to deal with another person in the company. A lady called Sharlene took over my order. On the 16th of September I then called to make amendments to the sizes of the items ordered due to changes on my client's side. The amendments were then confirmed by this lady, she indicated that the stock had already been delivered to the store from warehouse but she will then send them back and request the new sizes as per amendment. From the 16th to the 25th September there was no movement, no updates of what the situation is with the order. on the 25th after numerous unanswered calls,emails and whatsapps, I called and spoke to a lady by the name Anita, in the call she confirmed that my order was ready in store for dispatch as per the new amendments. I then informed her not to dispatch via courier instead I asked her to hold them instore and I will collect the following day on the 26th because I couldn't afford anymore delays from them or the courier side. I proceeded to drive 2 hours from the Vaal to their store in Pretoria, only to discover that the order is incorrect, it still reflects the initial sizes pre-amendments, meaning the stuff has just been there all along nothing being done. I resell these items and they form part of a larger client order that amounts to close to R100 000. My client no longer wants these items and wants to cancel the entire order due to failure to perform on my end, mind you I have everything else that makes up this order more than 91 items. only the 12 overalls are outstanding for me to make delivery. while we are there on the 26th none of the ladies I dealt with would come own up to this mess, the one who confirmed that my order was correct the previous day is nowhere to be found, the junior stuff are in fact telling me that even if she appears that won't resolve the issue. Finally in the midst of my frustration a male manager whose name I forgot turns up, we go into a room and I relate this very story to him after which I indicate to him that I have spent 2hrs and R600 on fuel coming there in an attempt to salvage the deal with my client. As such I make it clear to him that in spite of all the shortcomings on their end, I am not interested in confrontation I simply want the goods I paid for, I'll wait for them then and there since I am already there. He goes to the back storage to check whether he can put together my order with other stock on hand. He returns having realized that he cannot piece it together, and states that it is my fault for having changed the sizes and that the company has a "no returns policy" to which I say, they then need to refund me. His response to that is that they also have a "no refund policy". At that point I am dumbfounded, I tell him that is against the consumer protection act, he then leaves the policies on the table and storms out of the room vowing not to deal with me further. I go back home empty handed. First thing Monday morning, the 29th of September. Having calmed down, I call them to find out what the way forward is, I speak to a gentleman by the name of Hein/Hien who is supposedly the director, he again cheekily states that it is my fault for changing sizes and that changing sizes is a process but he has given his juniors authorization to return the goods to "warehouse" and get me the correct sizes, to which I say okay but can I get them today because I'm long past due with my client, He says no, they will dispatch only the following week Monday/Tuesday which would be the 6th/7th of October. I speak to Sharlene on Monday, she guarantees that I'll get them latest the following day, Tuesday the 7th of October. As I type this all my whatsapp texts are being ignored/ when I call , the calls go unanswered. I am still out of pocket R4 888.65 and there are no overalls in sight full on approaching a month.
Helpful (0)
|Replies (0)TL
Thamae L
1 reviews | Active since Jan 2020
7 Oct 2025, 12:49
Horrible, inconsiderate and utterly unprofessional. Once you pay it's goodbye!
I initially placed and paid for an order of 12 overall suits on the 10th of September, I confirmed sizes in store but the sales person who assisted then spent the next 3 days asking me which sizes I wanted. I then requested to deal with another person in the company. A lady called Sharlene took over my order. On the 16th of September I then called to make amendments to the sizes of the items ordered due to changes on my client's side. The amendments were then confirmed by this lady, she indicated that the stock had already been delivered to the store from warehouse but she will then send them back and request the new sizes as per amendment. From the 16th to the 25th September there was no movement, no updates of what the situation is with the order. on the 25th after numerous unanswered calls,emails and whatsapps, I called and spoke to a lady by the name Anita, in the call she confirmed that my order was ready in store for dispatch as per the new amendments. I then informed her not to dispatch via courier instead I asked her to hold them instore and I will collect the following day on the 26th because I couldn't afford anymore delays from them or the courier side. I proceeded to drive 2 hours from the Vaal to their store in Pretoria, only to discover that the order is incorrect, it still reflects the initial sizes pre-amendments, meaning the stuff has just been there all along nothing being done. I resell these items and they form part of a larger client order that amounts to close to R100 000. My client no longer wants these items and wants to cancel the entire order due to failure to perform on my end, mind you I have everything else that makes up this order more than 91 items. only the 12 overalls are outstanding for me to make delivery. while we are there on the 26th none of the ladies I dealt with would come own up to this mess, the one who confirmed that my order was correct the previous day is nowhere to be found, the junior stuff are in fact telling me that even if she appears that won't resolve the issue. Finally in the midst of my frustration a male manager whose name I forgot turns up, we go into a room and I relate this very story to him after which I indicate to him that I have spent 2hrs and R600 on fuel coming there in an attempt to salvage the deal with my client. As such I make it clear to him that in spite of all the shortcomings on their end, I am not interested in confrontation I simply want the goods I paid for, I'll wait for them then and there since I am already there. He goes to the back storage to check whether he can put together my order with other stock on hand. He returns having realized that he cannot piece it together, and states that it is my fault for having changed the sizes and that the company has a "no returns policy" to which I say, they then need to refund me. His response to that is that they also have a "no refund policy". At that point I am dumbfounded, I tell him that is against the consumer protection act, he then leaves the policies on the table and storms out of the room vowing not to deal with me further. I go back home empty handed. First thing Monday morning, the 29th of September. Having calmed down, I call them to find out what the way forward is, I speak to a gentleman by the name of Hein/Hien who is supposedly the director, he again cheekily states that it is my fault for changing sizes and that changing sizes is a process but he has given his juniors authorization to return the goods to "warehouse" and get me the correct sizes, to which I say okay but can I get them today because I'm long past due with my client, He says no, they will dispatch only the following week Monday/Tuesday which would be the 6th/7th of October. I speak to Sharlene on Monday, she guarantees that I'll get them latest the following day, Tuesday the 7th of October. As I type this all my whatsapp texts are being ignored/ when I call , the calls go unanswered. I am still out of pocket R4 888.65 and there are no overalls in sight full on approaching a month.
0
Replies (0)GT
Gilbert T
1 reviews | Active since Jan 2020
24 Aug 2025, 01:29
FALSE ACCUSATION OF RIVIEW AND WAS NOT GIVEN OUR PPE AND GUMBOTS
I received a a terrable treatment from the director because some guys order simi**** to our has made a bad revies for the company. We ordered 910 PPE and Gumbots i was told that because i made a bad reviews i will never get the remaining order which was more than 300 items. The company is very bad interms of services and also very bad treatment of the customers. How do you just conclude that its me Gilbert Tshivhenga who wrote the reviews becayse the order is semilar and how similr because the guy whowrote review didnt even buy 910 items. But for the group of my companies it is well. Each company is going to write their reviews based on their own experience. But this is an overal review of what i came accross when i was collecting my stuff. They even called and a security for me to be reoved in their premises. I was never fighting but i needed to prove my innocent and the director Benjamin told me that he is not stupid i was the one who wrote the review. Let me be honest whith you Mr Benjamin, me and my team dont write reviews except the once we are going to write per company now. Based on the bad service we experienced what we needed to do is to give other companies a chance and never came back to your company. Your accusation is baseless because you could not even prove that it is our company who wrote that review. This one is us and about 8 more per each company is going to be loaded so that we assist other clients what they will come accross. For futher discussion you can reach out if what i am saying is not correct my details are below. Yours gilbert Tshivhenga 0789328483
Helpful (0)
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Gilbert T
1 reviews | Active since Jan 2020
24 Aug 2025, 01:29
FALSE ACCUSATION OF RIVIEW AND WAS NOT GIVEN OUR PPE AND GUMBOTS
I received a a terrable treatment from the director because some guys order simi**** to our has made a bad revies for the company. We ordered 910 PPE and Gumbots i was told that because i made a bad reviews i will never get the remaining order which was more than 300 items. The company is very bad interms of services and also very bad treatment of the customers. How do you just conclude that its me Gilbert Tshivhenga who wrote the reviews becayse the order is semilar and how similr because the guy whowrote review didnt even buy 910 items. But for the group of my companies it is well. Each company is going to write their reviews based on their own experience. But this is an overal review of what i came accross when i was collecting my stuff. They even called and a security for me to be reoved in their premises. I was never fighting but i needed to prove my innocent and the director Benjamin told me that he is not stupid i was the one who wrote the review. Let me be honest whith you Mr Benjamin, me and my team dont write reviews except the once we are going to write per company now. Based on the bad service we experienced what we needed to do is to give other companies a chance and never came back to your company. Your accusation is baseless because you could not even prove that it is our company who wrote that review. This one is us and about 8 more per each company is going to be loaded so that we assist other clients what they will come accross. For futher discussion you can reach out if what i am saying is not correct my details are below. Yours gilbert Tshivhenga 0789328483
0
Replies (0)WB
Willem B
1 reviews | Active since Jan 2020
19 Aug 2025, 15:01
Non delivery.. No response to queries.
Very disappointed. I ordered Freezer jackets on 23 July, several WhatsApp messages, and emails to query but no feedback or parcel since payment. No reply to messages and just put on hold when I call. 19 August.... I will not recommend at all. Stay away.
Helpful (0)
|Replies (0)WB
Willem B
1 reviews | Active since Jan 2020
19 Aug 2025, 15:01
Non delivery.. No response to queries.
Very disappointed. I ordered Freezer jackets on 23 July, several WhatsApp messages, and emails to query but no feedback or parcel since payment. No reply to messages and just put on hold when I call. 19 August.... I will not recommend at all. Stay away.
0
Replies (0)