The Fieldbar Company
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
The Fieldbar Company has a TrustIndex of 0 out of 10 on Hellopeter, based on 6 reviews in the last 12 months. Hellopeter has tracked The Fieldbar Company across 11 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Please advise on your turnaround time for responding to customer complaints. I purchased a Fieldbar water bottle including a suction straw on the 17th of November 2025, sadly it’s not even 6months and the paint is starting to peel. Order no:ZA55848 and in terms of the consumer act states clearly that if I’m questioning quality of the product it’s either they replace or refund. Please reply to my customer complaint I sent last week Thursday.
1 reviews | Active since Jan 2020
Please advise on your turnaround time for responding to customer complaints. I purchased a Fieldbar water bottle including a suction straw on the 17th of November 2025, sadly it’s not even 6months and the paint is starting to peel. Order no:ZA55848 and in terms of the consumer act states clearly that if I’m questioning quality of the product it’s either they replace or refund. Please reply to my customer complaint I sent last week Thursday.
1 reviews | Active since Jan 2020
I have ordered a fieldbar on the 20th since yesterday the fieldbar was delivered at Aramex courier company for delivery & we kept on checking the status of the parcel today I received a phone at 15:30 to say that my package will be delivered on Monday, I then told the lady that I am living to Kimberley & on Monday going back to my place, I have also requested fieldbar to intervene but with no call since 16:30 the status changed to delivery up-until now..! Bad service received from Aramex courier company you can’t even calm them to check on your parcel , fieldbar have to even taken time to call me in my complain..! Can I please get my refund back FIELDBAR..!
1 reviews | Active since Jan 2020
I have ordered a fieldbar on the 20th since yesterday the fieldbar was delivered at Aramex courier company for delivery & we kept on checking the status of the parcel today I received a phone at 15:30 to say that my package will be delivered on Monday, I then told the lady that I am living to Kimberley & on Monday going back to my place, I have also requested fieldbar to intervene but with no call since 16:30 the status changed to delivery up-until now..! Bad service received from Aramex courier company you can’t even calm them to check on your parcel , fieldbar have to even taken time to call me in my complain..! Can I please get my refund back FIELDBAR..!
1 reviews | Active since Jan 2020
I placed an order on 29 October 2025 and never received it. The tracking shows it was “delivered” on 31 October, yet I did not receive anything. I sent Fieldbar an email which was ignored, and only after calling did someone say they’d get back to me — but no one has followed up since. This lack of communication is unacceptable. I would like either a refund or for my order to be replaced immediately.
1 reviews | Active since Jan 2020
I placed an order on 29 October 2025 and never received it. The tracking shows it was “delivered” on 31 October, yet I did not receive anything. I sent Fieldbar an email which was ignored, and only after calling did someone say they’d get back to me — but no one has followed up since. This lack of communication is unacceptable. I would like either a refund or for my order to be replaced immediately.
1 reviews | Active since Jan 2020
What a pleasure dealing with Fieldbar. Kate went above and beyond to help me source and personalise a bottle for my daughter's birthday. The quality of their product is matched by the quality of the service - really exceptional.
1 reviews | Active since Jan 2020
What a pleasure dealing with Fieldbar. Kate went above and beyond to help me source and personalise a bottle for my daughter's birthday. The quality of their product is matched by the quality of the service - really exceptional.
1 reviews | Active since Jan 2020
Definitely rating these business a 10 out of 10.Recently purchased my first fieldbar gin trunk online and I have never been so impressed, the communication was on prompt, I received my product sooner than I expected and let’s talk about the packaging #on point 👌🏽
1 reviews | Active since Jan 2020
Definitely rating these business a 10 out of 10.Recently purchased my first fieldbar gin trunk online and I have never been so impressed, the communication was on prompt, I received my product sooner than I expected and let’s talk about the packaging #on point 👌🏽
1 reviews | Active since Jan 2020
I am beyond frustrated with the appalling service I’ve received. Calling your customer service line is an exercise in futility—phones are almost never answered. On the rare occasion someone does pick up, I’m met with laughter and casual chatting in the background, with no apology or sense of urgency. I’ve been promised multiple times that the “right person” would call me back. That call has yet to come. There is zero follow-through, zero accountability, and absolutely no regard for the customer experience. The attitude is lackadaisical at best, dismissive at worst. It’s clear that customer service is not a priority for your team, and that is unacceptable. Sort it out.
1 reviews | Active since Jan 2020
I am beyond frustrated with the appalling service I’ve received. Calling your customer service line is an exercise in futility—phones are almost never answered. On the rare occasion someone does pick up, I’m met with laughter and casual chatting in the background, with no apology or sense of urgency. I’ve been promised multiple times that the “right person” would call me back. That call has yet to come. There is zero follow-through, zero accountability, and absolutely no regard for the customer experience. The attitude is lackadaisical at best, dismissive at worst. It’s clear that customer service is not a priority for your team, and that is unacceptable. Sort it out.
1 reviews | Active since Jan 2020
Fieldbar Gin Box – Quality that’s worth every penny! 🍸 From the moment we laid eyes on this beauty, we knew it was going to turn heads – and boy, does it ever! You don’t even have to tell people the brand because that bold name just shouts luxury. But let’s talk about that custom engraved leather handle… it’s chef's kiss perfection. Talk about a statement piece! The level of detail here is next level. We’re talking custom wrapping paper, unique serial numbers, and a 5-year warranty – because they know you’ll want to show this off for a long time. And don’t even get me started on the fact that it’s locally made. My wife’s Fieldbar Gin Box? I’m honestly tempted to take it out for a spin myself. You can bet everyone’s jealous. If you want to make a statement with your gin, Fieldbar’s the way to go!
1 reviews | Active since Jan 2020
Fieldbar Gin Box – Quality that’s worth every penny! 🍸 From the moment we laid eyes on this beauty, we knew it was going to turn heads – and boy, does it ever! You don’t even have to tell people the brand because that bold name just shouts luxury. But let’s talk about that custom engraved leather handle… it’s chef's kiss perfection. Talk about a statement piece! The level of detail here is next level. We’re talking custom wrapping paper, unique serial numbers, and a 5-year warranty – because they know you’ll want to show this off for a long time. And don’t even get me started on the fact that it’s locally made. My wife’s Fieldbar Gin Box? I’m honestly tempted to take it out for a spin myself. You can bet everyone’s jealous. If you want to make a statement with your gin, Fieldbar’s the way to go!
1 reviews | Active since Jan 2020
I recently purchased a Fieldbar online and couldn't be happier with the entire experience. The website was easy to navigate, and the ordering process was straightforward. The delivery was prompt, and the Fieldbar arrived in perfect condition. The packaging was secure, and the product met all my expectations in terms of quality and design. Additionally, the support team was incredibly responsive and helpful. They answered all my queries promptly and ensured I had all the information I needed from purchase to delivery. Overall, I highly recommend Fieldbar for their excellent products, smooth online purchasing process, and exceptional customer support.
1 reviews | Active since Jan 2020
I recently purchased a Fieldbar online and couldn't be happier with the entire experience. The website was easy to navigate, and the ordering process was straightforward. The delivery was prompt, and the Fieldbar arrived in perfect condition. The packaging was secure, and the product met all my expectations in terms of quality and design. Additionally, the support team was incredibly responsive and helpful. They answered all my queries promptly and ensured I had all the information I needed from purchase to delivery. Overall, I highly recommend Fieldbar for their excellent products, smooth online purchasing process, and exceptional customer support.
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