TG
The Gift Factory
Unclaimed Business
TG
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAA
Alicia A
1 reviews | Active since Jan 2020
6 Aug 2024, 11:13
Amazing Service
The service I received from Delmie was exceptional. Despite the challenges of managing a large corporate order, Delmie assured me that everything would be handled smoothly. With only 24 hours to process and deliver the order, Delmie went above and beyond to ensure everything was ready in time for my event. The delivery was professional, the products were of high quality, and the personalization on each of the 28 items was outstanding. Thank you, Delmie. We will definitely be using your services again.
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Alicia A
1 reviews | Active since Jan 2020
6 Aug 2024, 11:13
Amazing Service
The service I received from Delmie was exceptional. Despite the challenges of managing a large corporate order, Delmie assured me that everything would be handled smoothly. With only 24 hours to process and deliver the order, Delmie went above and beyond to ensure everything was ready in time for my event. The delivery was professional, the products were of high quality, and the personalization on each of the 28 items was outstanding. Thank you, Delmie. We will definitely be using your services again.
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Nikki K
1 reviews | Active since Jan 2020
8 Aug 2023, 17:54
The gift factory
Ordered pen and tie clip in early July so as I’d have them in time for sons birthday when they didn’t arrive on promised date I emailed five times tried phoning and no reply absolutely shocked in this day and age the nobody will reply to you after taking your money. So I got on to bank to refund money. Seems to be a common trend with this company.
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Nikki K
1 reviews | Active since Jan 2020
8 Aug 2023, 17:54
The gift factory
Ordered pen and tie clip in early July so as I’d have them in time for sons birthday when they didn’t arrive on promised date I emailed five times tried phoning and no reply absolutely shocked in this day and age the nobody will reply to you after taking your money. So I got on to bank to refund money. Seems to be a common trend with this company.
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Luana P
1 reviews | Active since Jan 2020
4 Aug 2023, 11:26
DO NOT ORDER FROM THEM
Very disappointed, I placed the order in July so as not to run the risk of delaying the order, I should have already received my order to give it as a gift to friends this weekend. They are going to be away of country next week for 3 months and I need to give it before the trip. I already sent two emails and I didn't get any response, they just ignore you. Waste of time and money, that's not cheap at all...........
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Luana P
1 reviews | Active since Jan 2020
4 Aug 2023, 11:26
DO NOT ORDER FROM THEM
Very disappointed, I placed the order in July so as not to run the risk of delaying the order, I should have already received my order to give it as a gift to friends this weekend. They are going to be away of country next week for 3 months and I need to give it before the trip. I already sent two emails and I didn't get any response, they just ignore you. Waste of time and money, that's not cheap at all...........
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Replies (0)JM
January M
1 reviews | Active since Jan 2020
14 Jun 2022, 18:25
Bad service
I ordered a personalized cup, Paid money and never got a response after that. I tried calling them and sent emails but nothing until they replied to my email 4 months later and only to tell me that they are still waiting for proof of payment. I deposited money with a reference (order number) that was supplied by but when they received money to their account they could identify it. Never ever buy from these guys..very unprofessional.
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January M
1 reviews | Active since Jan 2020
14 Jun 2022, 18:25
Bad service
I ordered a personalized cup, Paid money and never got a response after that. I tried calling them and sent emails but nothing until they replied to my email 4 months later and only to tell me that they are still waiting for proof of payment. I deposited money with a reference (order number) that was supplied by but when they received money to their account they could identify it. Never ever buy from these guys..very unprofessional.
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Replies (0)JM
January M
1 reviews | Active since Jan 2020
14 Jun 2022, 18:18
Bad service
I ordered a personalized cup, Paid money and never got a response after that. I tried calling them and sent emails but nothing until they replied to my email and they said that they are still waiting for proof of payment. I deposited money with a reference (order number) that was supplied by but when they received money to their account they could identify it. Never ever buy from these guys..very unprofessional.
Helpful (0)
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January M
1 reviews | Active since Jan 2020
14 Jun 2022, 18:18
Bad service
I ordered a personalized cup, Paid money and never got a response after that. I tried calling them and sent emails but nothing until they replied to my email and they said that they are still waiting for proof of payment. I deposited money with a reference (order number) that was supplied by but when they received money to their account they could identify it. Never ever buy from these guys..very unprofessional.
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Replies (0)NM
Nick M
1 reviews | Active since Jan 2020
2 Dec 2021, 12:54
NO SERVICE
I placed orders over the weekend and made payment which got sent to their email address sales@thegiftfactory.co.za and I have been calling daily 087 803 0628 as per their website. Not only do they not answer the phone, they don't even respond to emails I sent regarding my orders. How do these people run the business. Do they still exist? Does anyone know out there? They got email, phone and bank account but where is service?
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Nick M
1 reviews | Active since Jan 2020
2 Dec 2021, 12:54
NO SERVICE
I placed orders over the weekend and made payment which got sent to their email address sales@thegiftfactory.co.za and I have been calling daily 087 803 0628 as per their website. Not only do they not answer the phone, they don't even respond to emails I sent regarding my orders. How do these people run the business. Do they still exist? Does anyone know out there? They got email, phone and bank account but where is service?
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Replies (0)GB
Greg B
1 reviews | Active since Jan 2020
6 Jun 2021, 18:22
Disgusting Customer Service
Ordered an item and was promised delivery in 7 days. After 21 days i cancelled the order and had my money returned. 7 days after cancellation the item was delivered. It was left at our security gate. Contacted them via email to come collect the item as I did not want it anymore. 1 month later they have not contacted me back nor collected the item. No one has any decency to ever answer email not to answer phone calls.
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Greg B
1 reviews | Active since Jan 2020
6 Jun 2021, 18:22
Disgusting Customer Service
Ordered an item and was promised delivery in 7 days. After 21 days i cancelled the order and had my money returned. 7 days after cancellation the item was delivered. It was left at our security gate. Contacted them via email to come collect the item as I did not want it anymore. 1 month later they have not contacted me back nor collected the item. No one has any decency to ever answer email not to answer phone calls.
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Replies (0)SM
Shivek M
1 reviews | Active since Jan 2020
14 May 2021, 08:03
SCAM! THEY NEVER DELIVER ON ORDERS
They never deliver. Whenever I called, the guy kept telling me my order will be delivered by Monday. Order was placed on 8 April. What a waste of money. Will never use this company ever again.
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Shivek M
1 reviews | Active since Jan 2020
14 May 2021, 08:03
SCAM! THEY NEVER DELIVER ON ORDERS
They never deliver. Whenever I called, the guy kept telling me my order will be delivered by Monday. Order was placed on 8 April. What a waste of money. Will never use this company ever again.
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Replies (0)