TS
The Solar Shop (TSS)
Unclaimed Business
TS
The Solar Shop (TSS)
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
#5Ranked In Home Services
0 NPSUnlikely
Ranking
#5
in Home Services
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSR
Soois R
1 reviews | Active since Jan 2020
9 Apr 2025, 09:16
THE SOLAR SHOP ZA **** / ****MERS
DONT BUY FROM THE SOLAR SHOP ZA . Placed and paid for a Pylontech Lio battery on the 2 nd April . Cant get any feedback, Wynand Botha , so called sales assistant , doesnt reply on numerous mails and the site doesn`t have a telephone number . Only 2627 Tsenin rd , Kuruman. **** **** **** . avoid them !
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Soois R
1 reviews | Active since Jan 2020
9 Apr 2025, 09:16
THE SOLAR SHOP ZA **** / ****MERS
DONT BUY FROM THE SOLAR SHOP ZA . Placed and paid for a Pylontech Lio battery on the 2 nd April . Cant get any feedback, Wynand Botha , so called sales assistant , doesnt reply on numerous mails and the site doesn`t have a telephone number . Only 2627 Tsenin rd , Kuruman. **** **** **** . avoid them !
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Anonymous
1 reviews | Active since Jan 2020
3 Apr 2025, 10:47
The Solar Shop - *****
I purchased solar components from a new supplier (The Solar Shop ZA www.solarshopza.com) through my company via Internet Banking EFT transfer. After transferring the funds on 31 March 2025 around 3pm – the supplier subsequently went silent and no response was received regarding the purchase. The following morning I started getting concerned about the company we purchased from after still no response was received. Subsequent research online indicated that The Solar Shop ZA initially traded as ‘The Solar Mart’ with the same methods and de*****ing numerous clients out of hundreds of thousands on rands. Details of The Solar Shop according to invoice : SOLAR SHOP (PTY)LTD 2627 Tsenin St, Kuruman, GA-SEGONYANA, NORTHERN CAPE 8460, SOUTH AFRICA Reg No : K2024/205906/07 VAT No : 9452425227 Registered address according to CIPC is: 185 BENGAL STREET, LENASIA, JOHANNESBURG, GAUTENG, 1827 Director as per CIPC is: FAATIMA MIA To date we were unable to establish any communication with the company.
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Anonymous
1 reviews | Active since Jan 2020
3 Apr 2025, 10:47
The Solar Shop - *****
I purchased solar components from a new supplier (The Solar Shop ZA www.solarshopza.com) through my company via Internet Banking EFT transfer. After transferring the funds on 31 March 2025 around 3pm – the supplier subsequently went silent and no response was received regarding the purchase. The following morning I started getting concerned about the company we purchased from after still no response was received. Subsequent research online indicated that The Solar Shop ZA initially traded as ‘The Solar Mart’ with the same methods and de*****ing numerous clients out of hundreds of thousands on rands. Details of The Solar Shop according to invoice : SOLAR SHOP (PTY)LTD 2627 Tsenin St, Kuruman, GA-SEGONYANA, NORTHERN CAPE 8460, SOUTH AFRICA Reg No : K2024/205906/07 VAT No : 9452425227 Registered address according to CIPC is: 185 BENGAL STREET, LENASIA, JOHANNESBURG, GAUTENG, 1827 Director as per CIPC is: FAATIMA MIA To date we were unable to establish any communication with the company.
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Replies (0)JG
Jan G
1 reviews | Active since Jan 2020
24 Nov 2021, 12:31
The Solar Shop
The Solar Shop is not a supplier of solar products they dont stipulate that fact. They place orders to the solar suplliers that is hence why it takes forever for goods to be delivered. Any idiot can become a 3party distributor. They claim the loadshedding as a excuse but other companies provide same day tracking no. Please share with as many people as possible this is a total ripoff.
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Jan G
1 reviews | Active since Jan 2020
24 Nov 2021, 12:31
The Solar Shop
The Solar Shop is not a supplier of solar products they dont stipulate that fact. They place orders to the solar suplliers that is hence why it takes forever for goods to be delivered. Any idiot can become a 3party distributor. They claim the loadshedding as a excuse but other companies provide same day tracking no. Please share with as many people as possible this is a total ripoff.
0
Replies (0)CP
Coenraad P
1 reviews | Active since Jan 2020
24 Jan 2021, 11:20
The Solar Shop's Pathetic Service
Do not buy from The Solar Shop !!! When your product becomes defective, during the guarantee period, they will just say sorry, the guarantee is with their supplier and make it your problem. Bought 4 x Omnipower batteries from The Solar Shop in December 2019 t be used in a 48V configuration. Initial test showed a 5 hour standby time down to 46V. 8 Months later and I get barely a hour of standby time. Blake Smith from the Solar Shop informed me that the guarantee is held with their supplier, Segen Solar. Segen Solor procured the batteries from Sinetech. Batteries was send back to be tested by Sinetech. Result came back that the my inverter used does not have Temperature Compensation, which was never a condition of sale, and therefore the claim is invalid. Blake just says, sorry, apologies but there is nothing that The Solar Shop can do. Maxwell Engelbreht at Segen Solar is just a now show ! Never heard back from him. I have emails going back to the beginning of August 2020, still no resolve. I asked then that the batteries be send back, I only receive back three. This is the most pathetic service I have ever received from a Supplier and has now turned into a borderline theft case. Watch out people, You have been warned.
Helpful (0)
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Coenraad P
1 reviews | Active since Jan 2020
24 Jan 2021, 11:20
The Solar Shop's Pathetic Service
Do not buy from The Solar Shop !!! When your product becomes defective, during the guarantee period, they will just say sorry, the guarantee is with their supplier and make it your problem. Bought 4 x Omnipower batteries from The Solar Shop in December 2019 t be used in a 48V configuration. Initial test showed a 5 hour standby time down to 46V. 8 Months later and I get barely a hour of standby time. Blake Smith from the Solar Shop informed me that the guarantee is held with their supplier, Segen Solar. Segen Solor procured the batteries from Sinetech. Batteries was send back to be tested by Sinetech. Result came back that the my inverter used does not have Temperature Compensation, which was never a condition of sale, and therefore the claim is invalid. Blake just says, sorry, apologies but there is nothing that The Solar Shop can do. Maxwell Engelbreht at Segen Solar is just a now show ! Never heard back from him. I have emails going back to the beginning of August 2020, still no resolve. I asked then that the batteries be send back, I only receive back three. This is the most pathetic service I have ever received from a Supplier and has now turned into a borderline theft case. Watch out people, You have been warned.
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Replies (0)IO
Imraan O
1 reviews | Active since Jan 2020
13 Jan 2020, 17:10
Useless Order process.
What a waste of time ordering. Tjey don't have a payment gateway and it says they will email banking details, yeh sure. They obviously not interested! I've ordered twice and so far heard nothing.
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Thomas T
1 reviews | Active since Jan 2020
9 Jan 2020, 11:19
Crazy business plan
I simply wish to address the adverti*****t put out by this business. How is it possibly a feasible business plan to sell batteries at a 50% discount at a time when demand for the product is escalating? Why is the manufacturer of the batteries not mentioned? Why does this business, which touts itself as SA' largest solar equipment online store, have a "gmail.com" email address? And where is the business (office / warehouse) physically located?
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Thomas T
1 reviews | Active since Jan 2020
9 Jan 2020, 11:19
Crazy business plan
I simply wish to address the adverti*****t put out by this business. How is it possibly a feasible business plan to sell batteries at a 50% discount at a time when demand for the product is escalating? Why is the manufacturer of the batteries not mentioned? Why does this business, which touts itself as SA' largest solar equipment online store, have a "gmail.com" email address? And where is the business (office / warehouse) physically located?
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Replies (0)JB
Jerry B
1 reviews | Active since Jan 2020
19 Dec 2019, 09:21
Lithium Ion batteries (LEGIT!!!)
Regarding that lithium ion is still new technology for most people in Africa, My friend referred me to this company The Solar Shop, at first I thought it was a scam, how could they sell these batteries for so cheap, but it turned out legit, I have bought x6 4,8kwh lithium Ion Batteries and have installed them, they are working Amazingly. Thanks Gareth for the great assistance.
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|Replies (0)JB
Jerry B
1 reviews | Active since Jan 2020
19 Dec 2019, 09:21
Lithium Ion batteries (LEGIT!!!)
Regarding that lithium ion is still new technology for most people in Africa, My friend referred me to this company The Solar Shop, at first I thought it was a scam, how could they sell these batteries for so cheap, but it turned out legit, I have bought x6 4,8kwh lithium Ion Batteries and have installed them, they are working Amazingly. Thanks Gareth for the great assistance.
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Replies (0)KA
Keith A
1 reviews | Active since Jan 2020
19 Dec 2019, 08:01
“Cheap” Batteries no show
I purchased 2 li-ion batteries from the solar warehouse in july 2019, they now operating on the web as The solar shop. (In about us “The Solar Warehouse ....”) google the old gmail address also leads to other sites, like solar city, and goofthegrid. End of July Jacco Jackson mailed i quote “ This is not good and i thought by now you have received your order?honestly am disappointed this is now too much now we can't keep on working like this ...” Ever since communication has dried up. No batteries, but they advertising 50 % off year end sales? I am assured i will get Huawei ems48100. In case they had difficulty getting i tracked a company selling but not to public so Jacco bought 2 mailed me to confirm he had paid for them from his own bank account. 23 sept “ Christopher is going to check on your order today at around 10 and he will communicate ” no communicate, no batteries. Still waiting. Previously requested a refund R26000. No refund either.
Helpful (0)
|Replies (0)KA
Keith A
1 reviews | Active since Jan 2020
19 Dec 2019, 08:01
“Cheap” Batteries no show
I purchased 2 li-ion batteries from the solar warehouse in july 2019, they now operating on the web as The solar shop. (In about us “The Solar Warehouse ....”) google the old gmail address also leads to other sites, like solar city, and goofthegrid. End of July Jacco Jackson mailed i quote “ This is not good and i thought by now you have received your order?honestly am disappointed this is now too much now we can't keep on working like this ...” Ever since communication has dried up. No batteries, but they advertising 50 % off year end sales? I am assured i will get Huawei ems48100. In case they had difficulty getting i tracked a company selling but not to public so Jacco bought 2 mailed me to confirm he had paid for them from his own bank account. 23 sept “ Christopher is going to check on your order today at around 10 and he will communicate ” no communicate, no batteries. Still waiting. Previously requested a refund R26000. No refund either.
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