TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I am really unhappy about the quality of your watches. It is terrible. I bought the T081420A about 5 years ago, now a button fell out without me knowing and it looks like it has water damage. About a year ago I also bought the T Touch Solar, also water damage and then I eventually returned that one. I will never buy a Tissot again in my life, it seems your watches will not last and is of poor quality.
1 reviews | Active since Jan 2020
I am really unhappy about the quality of your watches. It is terrible. I bought the T081420A about 5 years ago, now a button fell out without me knowing and it looks like it has water damage. About a year ago I also bought the T Touch Solar, also water damage and then I eventually returned that one. I will never buy a Tissot again in my life, it seems your watches will not last and is of poor quality.
1 reviews | Active since Jan 2020
bout 5 years ago, now a button fell out without me knowing and it looks like it has water damage. About a year ago I also bought the T Touch Solar, also water damage and then I eventually returned that one. I will never buy a Tissot again in my life, it seems your watches will not last and is of poor quality.
1 reviews | Active since Jan 2020
bout 5 years ago, now a button fell out without me knowing and it looks like it has water damage. About a year ago I also bought the T Touch Solar, also water damage and then I eventually returned that one. I will never buy a Tissot again in my life, it seems your watches will not last and is of poor quality.
1 reviews | Active since Jan 2020
There have been at least 3 occasions where I have requested service form this store. I leave my contact details and I get ignored. Each time I follow up, they say that "they have sent the product back". They never bothered to contact me to tell me that my product was available for me to collect. Shocking service. This over a 3 year period. Unfortunately I was given a Tiissot watch for a birthday and have to get Time products when there is a problem. I wish I could take my business elsewhere.
1 reviews | Active since Jan 2020
There have been at least 3 occasions where I have requested service form this store. I leave my contact details and I get ignored. Each time I follow up, they say that "they have sent the product back". They never bothered to contact me to tell me that my product was available for me to collect. Shocking service. This over a 3 year period. Unfortunately I was given a Tiissot watch for a birthday and have to get Time products when there is a problem. I wish I could take my business elsewhere.
1 reviews | Active since Jan 2020
Please people avoid Tissot watches and watches unlimited Gateway they have had my watch for 2 of the 3 years iv had it as there is always a new issue with the watch they do not accept any responsibility for anything and the staff are rude I have tried to get my watch for 10 months they dnt give a F about the customer and they blame everything on Tissot
1 reviews | Active since Jan 2020
Please people avoid Tissot watches and watches unlimited Gateway they have had my watch for 2 of the 3 years iv had it as there is always a new issue with the watch they do not accept any responsibility for anything and the staff are rude I have tried to get my watch for 10 months they dnt give a F about the customer and they blame everything on Tissot
1 reviews | Active since Jan 2020
Dear HelloPeter On the 10th of August 2018 I sent my watch to Tissot Menlyn for battery change. In a week or two I receive a email from the service provider quoting me R1400. I went back to the store in Menlyn mall and tell them that the fee that is being required is beyond my budget. I only ask for the battery change only. I was coded R150 for only the battery and I accepted. Two weeks After I pass by the store and I was being told that the my watch is back but it's not working. I was very surprised because as I sent my watch for battery service, my watch was working, it's just it was reflecting a battery sign on the digital screen. Now my watch is not working due to the fact that it was being opened by the service provider. I sent the my watch back to the service provider and I sent them an email Note: Can you please replace the battery on the watch as I and the ladies at the Menlyn store they know that my watch was working very well as I showed them that is working all the functions are working I only need the battery to be changed. You can call me on 0822221222 Until this today I'm still started with the watch that it is not working at all. Have I always buy watch in Tissot even now I'm still stuck with the formal watch that it did the battery to be replaced so I don't know that can I still trust them with my properties can someone help me out here
1 reviews | Active since Jan 2020
Dear HelloPeter On the 10th of August 2018 I sent my watch to Tissot Menlyn for battery change. In a week or two I receive a email from the service provider quoting me R1400. I went back to the store in Menlyn mall and tell them that the fee that is being required is beyond my budget. I only ask for the battery change only. I was coded R150 for only the battery and I accepted. Two weeks After I pass by the store and I was being told that the my watch is back but it's not working. I was very surprised because as I sent my watch for battery service, my watch was working, it's just it was reflecting a battery sign on the digital screen. Now my watch is not working due to the fact that it was being opened by the service provider. I sent the my watch back to the service provider and I sent them an email Note: Can you please replace the battery on the watch as I and the ladies at the Menlyn store they know that my watch was working very well as I showed them that is working all the functions are working I only need the battery to be changed. You can call me on 0822221222 Until this today I'm still started with the watch that it is not working at all. Have I always buy watch in Tissot even now I'm still stuck with the formal watch that it did the battery to be replaced so I don't know that can I still trust them with my properties can someone help me out here
1 reviews | Active since Jan 2020
Tissot Canal Walk and Tissot South Africa are fraudulent thieves. I handed my Tissot Touch in at the Canal Walk branch in Cape Town in December of 2018. I was told that they cannot repair my piece and I need to accept an exchange for a new watch. I accepted the exchange and was told it would take 4-12 weeks. It is now 6 months later and still I have not received my new watch (they have the old one and I cannot get it back). They keep on telling me there is a delay, that is if I can get them to reply to emails or answer the phone. It cannot take 6months to ship a watch. This means only one thing, they fraudulently promised me an exchange but actually just stole my old timepiece. Absolutely disgusting customer service.
1 reviews | Active since Jan 2020
Tissot Canal Walk and Tissot South Africa are fraudulent thieves. I handed my Tissot Touch in at the Canal Walk branch in Cape Town in December of 2018. I was told that they cannot repair my piece and I need to accept an exchange for a new watch. I accepted the exchange and was told it would take 4-12 weeks. It is now 6 months later and still I have not received my new watch (they have the old one and I cannot get it back). They keep on telling me there is a delay, that is if I can get them to reply to emails or answer the phone. It cannot take 6months to ship a watch. This means only one thing, they fraudulently promised me an exchange but actually just stole my old timepiece. Absolutely disgusting customer service.
1 reviews | Active since Jan 2020
On 28-08-2018 I send my watch for battery repair at the Menlyn Tissot shop I was quoted 1327.92. I asked that my watch must be send it back to me because of that was out of my budget. When I receive my watch I noticed that it's lighter than the way I know it. When I go back to the shop and report it the lady at the shop says to me there is nothing she can do because the watch was opened by the technician she is not a technician.
1 reviews | Active since Jan 2020
On 28-08-2018 I send my watch for battery repair at the Menlyn Tissot shop I was quoted 1327.92. I asked that my watch must be send it back to me because of that was out of my budget. When I receive my watch I noticed that it's lighter than the way I know it. When I go back to the shop and report it the lady at the shop says to me there is nothing she can do because the watch was opened by the technician she is not a technician.
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.