TO
Toad On The Road
Unclaimed Business
TO
Toad On The Road
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Chanelle M
1 reviews | Active since Jan 2020
31 Dec 2022, 18:57
Ruined birthday
I booked toad on the road in lakeside for my birthday, firstly they gave my reserved table away to other people that walked in, I mean what is the point of reserving a table when they just give it away. Then, when I called to book, I queried about corkage fee, which they gave me a price and no further information. A group of 20 people, they then on our 4th bottle decided to only tell me we are only allowed one bottle per table, and then the manager continued to try and educate me on how the hospitality industry works. Whicj I am well aware of because I do work in the hospitality industry myself. They then again gave my new tables that was reserved away again to walk in customers that I had to get up and ask where is the communication in this establishment that they keep giving my reseverd tables away. They ruined my birthday, I ended up asking for the bill and leaving to go to another restaurant. The quality and service at Toad has really dropped, and I will never go there again.
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Chanelle M
1 reviews | Active since Jan 2020
31 Dec 2022, 18:57
Ruined birthday
I booked toad on the road in lakeside for my birthday, firstly they gave my reserved table away to other people that walked in, I mean what is the point of reserving a table when they just give it away. Then, when I called to book, I queried about corkage fee, which they gave me a price and no further information. A group of 20 people, they then on our 4th bottle decided to only tell me we are only allowed one bottle per table, and then the manager continued to try and educate me on how the hospitality industry works. Whicj I am well aware of because I do work in the hospitality industry myself. They then again gave my new tables that was reserved away again to walk in customers that I had to get up and ask where is the communication in this establishment that they keep giving my reseverd tables away. They ruined my birthday, I ended up asking for the bill and leaving to go to another restaurant. The quality and service at Toad has really dropped, and I will never go there again.
0
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Ewald F
1 reviews | Active since Jan 2020
8 Jan 2022, 10:38
The Toad on the Road Muizenberg - ..left a bad taste
…we decided to have dinner at this establishment last night. And although for the most part we all had a good time, it ended with us literally having a bad taste in our mouths. Little did we know that at some stage my wife and I had some of her pork ribs and a few hours later our nightmare would start. Nausea, dizzy, throwing up and various joint pains were to be our fate until late into the morning hours. At one stage we considered the emergency room, I kid you not. It wouldn’t even make difference to approach management as the lack thereof was clear last night. At least our waitress was an angel. So this gets me, a great night turning out to be a disaster for us, purely because someone in this establishment who is accountable for the fresh produce just failed their system without even knowing what impact his/her bad judgement, or lack thereof has had on our vacation. For the ones who do care, I salute you. And no matter how great this establishment may be, this taste will remain and I thank God that I never have to be an patron in this establishment again!
Helpful (0)
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Ewald F
1 reviews | Active since Jan 2020
8 Jan 2022, 10:38
The Toad on the Road Muizenberg - ..left a bad taste
…we decided to have dinner at this establishment last night. And although for the most part we all had a good time, it ended with us literally having a bad taste in our mouths. Little did we know that at some stage my wife and I had some of her pork ribs and a few hours later our nightmare would start. Nausea, dizzy, throwing up and various joint pains were to be our fate until late into the morning hours. At one stage we considered the emergency room, I kid you not. It wouldn’t even make difference to approach management as the lack thereof was clear last night. At least our waitress was an angel. So this gets me, a great night turning out to be a disaster for us, purely because someone in this establishment who is accountable for the fresh produce just failed their system without even knowing what impact his/her bad judgement, or lack thereof has had on our vacation. For the ones who do care, I salute you. And no matter how great this establishment may be, this taste will remain and I thank God that I never have to be an patron in this establishment again!
0
Replies (0)KM
Kurt M
1 reviews | Active since Jan 2020
19 Jun 2021, 07:22
The place you want to be at all the time
Toad on the road Westlake!!! What a pleasant place to be. At first I wanted to knock the managers teeth in because of how he treated his staff...you know those doos looking type Okes with their water blown up muscles yeah that type. But after ripping him a new one, the manager changed his attitude and Toad became the place I enjoy going to. The FOOD is delicious! The BEER is delicious!! Lol The staff are really awesome and friendly So to the Toad, keep doing what you do as I appreciate you.
Helpful (0)
|Replies (0)KM
Kurt M
1 reviews | Active since Jan 2020
19 Jun 2021, 07:22
The place you want to be at all the time
Toad on the road Westlake!!! What a pleasant place to be. At first I wanted to knock the managers teeth in because of how he treated his staff...you know those doos looking type Okes with their water blown up muscles yeah that type. But after ripping him a new one, the manager changed his attitude and Toad became the place I enjoy going to. The FOOD is delicious! The BEER is delicious!! Lol The staff are really awesome and friendly So to the Toad, keep doing what you do as I appreciate you.
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Sean E
1 reviews | Active since Jan 2020
27 Feb 2021, 19:21
The toad on the Road
Was accused of bringing their chain done at the entrance of the Toad by the bouncer. Went under the chain walked 3 meters chain fell off my fault on bringing chain down by the bouncer. Chain is normally never there all of sudden it’s there is this my fault was accused.
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Sean E
1 reviews | Active since Jan 2020
27 Feb 2021, 19:21
The toad on the Road
Was accused of bringing their chain done at the entrance of the Toad by the bouncer. Went under the chain walked 3 meters chain fell off my fault on bringing chain down by the bouncer. Chain is normally never there all of sudden it’s there is this my fault was accused.
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