TC
Tonkin Clacey Attorneys
Claimed Business
TC
Tonkin Clacey Attorneys
Claimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#10
in Business & Legal Services
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Tonkin Clacey Attorneys
Tonkin Clacey Attorneys has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Tonkin Clacey Attorneys across 11 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencerS
riaan S
1 reviews | Active since Jan 2020
18 Feb 2026, 09:53
WORST SERVICE EVER!
The ladies at reception are extremely abrupt and rude. Never in my life have i experienced such service from 2 grown woman and they they still gossip about it will putting you on hold, only to find out that you can actually here what they are saying. i have never felt this disrespected and belittled. they dont knwo who you are where you from and why you calling but give you attitude for no reason.
Helpful (0)
|Replies (0)rS
riaan S
1 reviews | Active since Jan 2020
18 Feb 2026, 09:53
WORST SERVICE EVER!
The ladies at reception are extremely abrupt and rude. Never in my life have i experienced such service from 2 grown woman and they they still gossip about it will putting you on hold, only to find out that you can actually here what they are saying. i have never felt this disrespected and belittled. they dont knwo who you are where you from and why you calling but give you attitude for no reason.
0
Replies (0)FM
Fungile M
1 reviews | Active since Jan 2020
10 Oct 2024, 09:51
TCI ARE SLOPPY CONVEYANCERS WHO ONLY HAVE THE SELLER’S INTEREST & THEY ARE RUDE
DO NOT HIRE THEM AS CONVEYANCERS FOR YOUR PROPERTY REGISTRATION. Estelle Ferreira Neito, you are extremely unprofessional and rude. For a veteran secretary of an established law firm, you are a terrible ambassador of their brand & very grouchy. Please consider retiring soThis company & Balwin know that my occupancy date was 30 September 2024 but failed to register my property with CoJ to get a title deed on time. Now I am being ******** of R14000 out of my R20000 deposit. The attorneys are blaming Balwin for failing to “submit documents” late and they failed to “notify” that registration hasn’t happen. I understand that I have signed to pay occupational rent but there is no decency from the law firm & balwin to update that they had issues with registration. I am basically donating R14000 to balwin & not paying the bank because of their sloppiness. Ofcourse I am angry that I expected to get my R14000 back. Estelle you are unprofessional to think that I would be okay to pay for yours & Balwin’s mistake.
Helpful (0)
|Replies (0)FM
Fungile M
1 reviews | Active since Jan 2020
10 Oct 2024, 09:51
TCI ARE SLOPPY CONVEYANCERS WHO ONLY HAVE THE SELLER’S INTEREST & THEY ARE RUDE
DO NOT HIRE THEM AS CONVEYANCERS FOR YOUR PROPERTY REGISTRATION. Estelle Ferreira Neito, you are extremely unprofessional and rude. For a veteran secretary of an established law firm, you are a terrible ambassador of their brand & very grouchy. Please consider retiring soThis company & Balwin know that my occupancy date was 30 September 2024 but failed to register my property with CoJ to get a title deed on time. Now I am being ******** of R14000 out of my R20000 deposit. The attorneys are blaming Balwin for failing to “submit documents” late and they failed to “notify” that registration hasn’t happen. I understand that I have signed to pay occupational rent but there is no decency from the law firm & balwin to update that they had issues with registration. I am basically donating R14000 to balwin & not paying the bank because of their sloppiness. Ofcourse I am angry that I expected to get my R14000 back. Estelle you are unprofessional to think that I would be okay to pay for yours & Balwin’s mistake.
0
Replies (0)`M
`Lebogang Moshwana
1 reviews | Active since Jan 2020
12 Aug 2024, 15:50
DISAPPOINTED HOME BUYER
I had a highly disappointing experience with this company when purchasing an apartment. Despite paying a deposit of R 20 000 on March 15th, with an understanding that the registration process would be handled in a timely manner, it has now been 5 months and my apartment is still not registered. Throughout this process, I have encountered numerous issues with communication and responsiveness from the company. Despite numerous follow-up emails and attempts to resolve these issues, I have received no clear explanation for the delay or information about the status of my investment account. To add insult to injury, I have recently been informed that the registration process will only be initiated on August 14th, nearly half a year after my initial deposit. This lack of urgency and attention to detail is completely unacceptable and has caused me a great deal of stress and frustration. Overall, I am extremely dissatisfied with the service provided by this company and would not recommend them to anyone considering purchasing property. If you value clear communication, efficiency, and professionalism, I suggest looking elsewhere. I would strongly advise potential customers to be cautious when dealing with this company and to thoroughly research their options before making any commitments. It is my hope that this review will help others to avoid the same difficulties and disappointments that I have faced.
Helpful (0)
|Replies (0)`M
`Lebogang Moshwana
1 reviews | Active since Jan 2020
12 Aug 2024, 15:50
DISAPPOINTED HOME BUYER
I had a highly disappointing experience with this company when purchasing an apartment. Despite paying a deposit of R 20 000 on March 15th, with an understanding that the registration process would be handled in a timely manner, it has now been 5 months and my apartment is still not registered. Throughout this process, I have encountered numerous issues with communication and responsiveness from the company. Despite numerous follow-up emails and attempts to resolve these issues, I have received no clear explanation for the delay or information about the status of my investment account. To add insult to injury, I have recently been informed that the registration process will only be initiated on August 14th, nearly half a year after my initial deposit. This lack of urgency and attention to detail is completely unacceptable and has caused me a great deal of stress and frustration. Overall, I am extremely dissatisfied with the service provided by this company and would not recommend them to anyone considering purchasing property. If you value clear communication, efficiency, and professionalism, I suggest looking elsewhere. I would strongly advise potential customers to be cautious when dealing with this company and to thoroughly research their options before making any commitments. It is my hope that this review will help others to avoid the same difficulties and disappointments that I have faced.
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
31 Jul 2023, 17:31
Stay Away!!! Take your money elsewhere
Unprofessional and poor customer service. Myself and 5 other complex members have never been so poorly handled by these lawyers. It's taken almost a year to register our sectional title while they all sit with our money. Nothing gets done, mistakes get made, people aren't informed and we forever left in the dark. My emails take over a week to get responded to with as little information as possible. Let's just ask what the hell have they really been doing this entire period?! Mistakes on formal documents causing further delays and time consuming errors. I have never dealt with such an ill run company of lawyers in my life. And no apologies, honesty or care. Stay far away!!!!!
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
31 Jul 2023, 17:31
Stay Away!!! Take your money elsewhere
Unprofessional and poor customer service. Myself and 5 other complex members have never been so poorly handled by these lawyers. It's taken almost a year to register our sectional title while they all sit with our money. Nothing gets done, mistakes get made, people aren't informed and we forever left in the dark. My emails take over a week to get responded to with as little information as possible. Let's just ask what the hell have they really been doing this entire period?! Mistakes on formal documents causing further delays and time consuming errors. I have never dealt with such an ill run company of lawyers in my life. And no apologies, honesty or care. Stay far away!!!!!
0
Replies (0)EN
Eyollan N
1 reviews | Active since Jan 2020
15 Mar 2023, 08:34
Unprofessional- no quote, only invoice after signing.
I bought a unit at a new development which appointed Tonkin as attorney, and on the OTP covers transfer fees with a few exclusions. This was signed in 2021 and lawyers contacted me in May of 2021, no quote was produced. I bought 2 other properties where I used them in past, where I got quotes upfront and paid the monies accordingly. For this development now on 7 Feb 2023, when i went in to sign the documents with a conveyance attorney Damion then they had me a statement (never emailed, until today 15 Mar 2023) that I had to pay them an amount. I queried at site then with the developer then a different attorney Candice came into email tread, and insisted that the fees are related to clauses but the one which I asked for line items they said it was generic. Unprofessional and I informed them that I won't use them for any future property developments and would complain. I cc'ed David (partner) and sandy (secretary) from my last property purchase which went smooth. Do not trust Tonkin.
Helpful (0)
|Replies (0)EN
Eyollan N
1 reviews | Active since Jan 2020
15 Mar 2023, 08:34
Unprofessional- no quote, only invoice after signing.
I bought a unit at a new development which appointed Tonkin as attorney, and on the OTP covers transfer fees with a few exclusions. This was signed in 2021 and lawyers contacted me in May of 2021, no quote was produced. I bought 2 other properties where I used them in past, where I got quotes upfront and paid the monies accordingly. For this development now on 7 Feb 2023, when i went in to sign the documents with a conveyance attorney Damion then they had me a statement (never emailed, until today 15 Mar 2023) that I had to pay them an amount. I queried at site then with the developer then a different attorney Candice came into email tread, and insisted that the fees are related to clauses but the one which I asked for line items they said it was generic. Unprofessional and I informed them that I won't use them for any future property developments and would complain. I cc'ed David (partner) and sandy (secretary) from my last property purchase which went smooth. Do not trust Tonkin.
0
Replies (0)DM
MK
Matlhodi K
1 reviews | Active since Jan 2020
12 Mar 2021, 16:42
I got my Money Back :)
I have received my deposit today. Thank you Estelle for keeping your word and your great service.
Helpful (0)
|Replies (0)MK
Matlhodi K
1 reviews | Active since Jan 2020
12 Mar 2021, 16:42
I got my Money Back :)
I have received my deposit today. Thank you Estelle for keeping your word and your great service.
0
Replies (0)MK
Matlhodi K
1 reviews | Active since Jan 2020
19 Feb 2021, 16:32
Unpaid Deposit. Disappointed
My sale of Agreement with Balwin properties was canceled in December 2020. The bond assistant sent a cancelation email confirmation that the agreement is canceled. The email also mentioned that Estelle from TC Attorneys will contact me regarding the banking details and my deposit. I received an email from TC Attorneys requesting proof of banking details, if which I provided, I got no response or any communication about my R10 000 deposit that is now sitting in their account. I sent couple of emails, till today I have not been responded to. I called Estelle yesterday, she said she is aware and is going to send me an email shortly, I waited the whole day today. I really don't understand how they do business. Very disappointed... I NEED my money, now more than ever.
Helpful (0)
|Replies (0)MK
Matlhodi K
1 reviews | Active since Jan 2020
19 Feb 2021, 16:32
Unpaid Deposit. Disappointed
My sale of Agreement with Balwin properties was canceled in December 2020. The bond assistant sent a cancelation email confirmation that the agreement is canceled. The email also mentioned that Estelle from TC Attorneys will contact me regarding the banking details and my deposit. I received an email from TC Attorneys requesting proof of banking details, if which I provided, I got no response or any communication about my R10 000 deposit that is now sitting in their account. I sent couple of emails, till today I have not been responded to. I called Estelle yesterday, she said she is aware and is going to send me an email shortly, I waited the whole day today. I really don't understand how they do business. Very disappointed... I NEED my money, now more than ever.
0
Replies (0)