TM
Toyota Monument Constantia
Unclaimed Business
TM
Toyota Monument Constantia
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Dee D
1 reviews | Active since Jan 2020
14 Apr 2023, 04:38
Monument Toyota ****** goods
Such bad service received yesterday, my hubby took his car in for service and found out last night, they had ****** his air dots and a full packet of stimrol gum. Really such a big company with such petty theft. Hope they can give me some answers ?
Helpful (0)
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Dee D
1 reviews | Active since Jan 2020
14 Apr 2023, 04:38
Monument Toyota ****** goods
Such bad service received yesterday, my hubby took his car in for service and found out last night, they had ****** his air dots and a full packet of stimrol gum. Really such a big company with such petty theft. Hope they can give me some answers ?
0
Replies (0)WK
Wooter K
1 reviews | Active since Jan 2020
2 Mar 2022, 10:05
Toyota Holics - Monument Constantia
The sales service, after service and care received by the team was EXCEPTIONAL! They have gone beyond what was expected and made the experience one worthy of sharing. I would like to give thanks to Gerhard Viljoen for his excellent customer service that made buying the vehicle absolutely amazing, and to Werner Senekal that gave great professional technical advice and explained all the technical features of the vehicle. I would highly recommend dealing with the team to make sure you become a Toyota Holic
Helpful (0)
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Wooter K
1 reviews | Active since Jan 2020
2 Mar 2022, 10:05
Toyota Holics - Monument Constantia
The sales service, after service and care received by the team was EXCEPTIONAL! They have gone beyond what was expected and made the experience one worthy of sharing. I would like to give thanks to Gerhard Viljoen for his excellent customer service that made buying the vehicle absolutely amazing, and to Werner Senekal that gave great professional technical advice and explained all the technical features of the vehicle. I would highly recommend dealing with the team to make sure you become a Toyota Holic
0
Replies (0)CP
Cecilia P
1 reviews | Active since Jan 2020
5 Feb 2022, 02:45
Bad service from sales Toyota
Sales at Toyota don’t do AA inspection when they sell you a car. So I was exited to buy my first new car cash just to discover it was in an accident and they never noticed it, so I gave them the car back and they replaced it with another car still they did not do a AA inspection on the car they wrote on the papers the car had 21 000km on the clocks but it had 23 000km on and I had to send the car back for brakes and a new clutch which they did fix a week ago. Since I bought the car in November I am still waiting for the owners manual for the car, maybe if it wasn’t a cash deal I would have had better service. So please Toyota sales I want my owners manual
Helpful (0)
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Cecilia P
1 reviews | Active since Jan 2020
5 Feb 2022, 02:45
Bad service from sales Toyota
Sales at Toyota don’t do AA inspection when they sell you a car. So I was exited to buy my first new car cash just to discover it was in an accident and they never noticed it, so I gave them the car back and they replaced it with another car still they did not do a AA inspection on the car they wrote on the papers the car had 21 000km on the clocks but it had 23 000km on and I had to send the car back for brakes and a new clutch which they did fix a week ago. Since I bought the car in November I am still waiting for the owners manual for the car, maybe if it wasn’t a cash deal I would have had better service. So please Toyota sales I want my owners manual
0
Replies (0)MN
Mpaballeng N
1 reviews | Active since Jan 2020
28 Jan 2022, 08:05
Excellent service
Top of the class service at this branch. Exceptional!!! Collected my new car and Thulani Nyalungu service and courtesy is excellent. Thank you!!!!
Helpful (0)
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Mpaballeng N
1 reviews | Active since Jan 2020
28 Jan 2022, 08:05
Excellent service
Top of the class service at this branch. Exceptional!!! Collected my new car and Thulani Nyalungu service and courtesy is excellent. Thank you!!!!
0
Replies (0)BH
Barbara H
1 reviews | Active since Jan 2020
9 Jul 2021, 08:49
excellent service
I was most impressed with my vehicle service on Monday 4 July 2021. all my concerns were actually listed on the service sheet, checked out and I was promised that once the additional spares arrive my shock absorbers will be sorted out too. My service advisor was Mr Solly Matlaila, who called me to update me on the progress of the service and when I can collect my vehicle. He even parked my vehicle properly so that I can exit without any hiccups. Now this is service and deserves to be commended.
Helpful (0)
|Replies (0)BH
Barbara H
1 reviews | Active since Jan 2020
9 Jul 2021, 08:49
excellent service
I was most impressed with my vehicle service on Monday 4 July 2021. all my concerns were actually listed on the service sheet, checked out and I was promised that once the additional spares arrive my shock absorbers will be sorted out too. My service advisor was Mr Solly Matlaila, who called me to update me on the progress of the service and when I can collect my vehicle. He even parked my vehicle properly so that I can exit without any hiccups. Now this is service and deserves to be commended.
0
Replies (0)FB
Fred B
1 reviews | Active since Jan 2020
6 May 2021, 09:31
Exellent Service
Cornelius Pienaar was my sales person and nothing was too much for him, the car's radio had a problem and it was replaced without any hassles. I can recommend him for any car needs that you may have. He even deliver the car on a Sunday as I could not do it on a other day. Well Done
Helpful (0)
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Fred B
1 reviews | Active since Jan 2020
6 May 2021, 09:31
Exellent Service
Cornelius Pienaar was my sales person and nothing was too much for him, the car's radio had a problem and it was replaced without any hassles. I can recommend him for any car needs that you may have. He even deliver the car on a Sunday as I could not do it on a other day. Well Done
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Replies (0)sM
siya M
1 reviews | Active since Jan 2020
12 Oct 2019, 05:52
Trust Monument Toyota Constantia
Me and my partner had the worst challenge by Barloworld Ford Bruma that was resolved by Monument Toyota Constantia! A sales lady by the name of Vuyokazi Mbete at Barloworld ford bruma is a piece of **** ! I will never forget her arrogant, disguasting and ****ty behaviour. I was scouting for avanza 1.5 2016/2017 model and we sent application with my fiance. Now she sent a digital application via email that my partner must sign which he didnt since another dealership (Monument Toyota Constantia) responded with a better offer and very less mileage. We decided we'll go with the Avanza from Monument Toyota where we were assisted by an old man 'Andre' whom was highly professional tried also to get the other dealership to work with them in trying to sort what almost made us not to get the car we wanted. Vuyokazi mbete of Barloworld apparently submitted documents to MFC which apparently were approved and we never signed any final ****! Now when Monument Toyota Constantia was doing application to the bank (MFC), my partner was already reflected as he had a car loan from Barloworld ford bruma... how could that little skinny ***** do that without my partner's full consent? We had travelled from limpopo to johannesburg for that...imagine the struggle of taking Uber from Constantia to Bruma to deal with this and back again. She was very rude and ignorant. She didn't want to co-operate. I had to talk to the manager to try get their company co-operate. We were at Barloworld by 9:30am we left back to Constantia and still problem wasn't resolved. Monument Toyota Constantia manager, i thing he's Duane or so...not pretty sure his name but assisted; called MFC and tried also to liaise with Barloworld to speed up. They finally did! Trust me if i ever happen to see that lady... i dont know what God will do to her! She's disguasting and thanks to Monument Toyota Constantia for the Avanza. Still running in excellent condition and has never had any single problem!!! Thanks Andre
Helpful (0)
|Replies (0)sM
siya M
1 reviews | Active since Jan 2020
12 Oct 2019, 05:52
Trust Monument Toyota Constantia
Me and my partner had the worst challenge by Barloworld Ford Bruma that was resolved by Monument Toyota Constantia! A sales lady by the name of Vuyokazi Mbete at Barloworld ford bruma is a piece of **** ! I will never forget her arrogant, disguasting and ****ty behaviour. I was scouting for avanza 1.5 2016/2017 model and we sent application with my fiance. Now she sent a digital application via email that my partner must sign which he didnt since another dealership (Monument Toyota Constantia) responded with a better offer and very less mileage. We decided we'll go with the Avanza from Monument Toyota where we were assisted by an old man 'Andre' whom was highly professional tried also to get the other dealership to work with them in trying to sort what almost made us not to get the car we wanted. Vuyokazi mbete of Barloworld apparently submitted documents to MFC which apparently were approved and we never signed any final ****! Now when Monument Toyota Constantia was doing application to the bank (MFC), my partner was already reflected as he had a car loan from Barloworld ford bruma... how could that little skinny ***** do that without my partner's full consent? We had travelled from limpopo to johannesburg for that...imagine the struggle of taking Uber from Constantia to Bruma to deal with this and back again. She was very rude and ignorant. She didn't want to co-operate. I had to talk to the manager to try get their company co-operate. We were at Barloworld by 9:30am we left back to Constantia and still problem wasn't resolved. Monument Toyota Constantia manager, i thing he's Duane or so...not pretty sure his name but assisted; called MFC and tried also to liaise with Barloworld to speed up. They finally did! Trust me if i ever happen to see that lady... i dont know what God will do to her! She's disguasting and thanks to Monument Toyota Constantia for the Avanza. Still running in excellent condition and has never had any single problem!!! Thanks Andre
0
Replies (0)JB
Johan B
1 reviews | Active since Jan 2020
9 Jul 2019, 07:03
Shocking service
I have always had good service from Toyota Monument Constantia, but it seems to have gone from very good to very bad in a short span of time. I have contacted by Toyota via a sms to contact Toyota urgently regarding an airbag replacement for the passenger side. I have received the sms +/- in the middle of June 2019. A few days later I stopped at Toyota Monument Constantia as it is on my way to work. I spoke to a lady at reception regarding the airbag and she scheduled an appointment on the 28 of June as they did not have stock. On the morning of 28 June, i stopped at Toyota to get the airbag changed. I removed all my belongs from the car. A lady come up to me and said she could not find the job card. She asked why I was there and I mentioned the airbag. A while later she came back and said they do not have stock. I asked her why they did not notify me. She replayed that they only found out that same morning. I climbed into my car and left. On July 9, I stopped again at Toyota, thinking that I could rechedule for the airbag to be changed. I spoke this time to a man who mentioned that they still do not have stock and that I should write down my details so that they can contact me when they get stock. No problem. I also mentioned to him that there is something wrong with the driver seat. When you sit in it, then your back feels these two bars sticking out. He mentioned that I will get his foreman to come and have a look. I waited 20 minutes, with no communication no one speaking to me, no status update and no foreman. I decided to leave as Toyota clearly does not have an interest in helping their customers. It is shocking to me that they have deteriorated to this level. I was always happy with them. I owned a Tazz, Yaris and now a Corrola Quest and always used them to service them. The last two vehicles I bought at the same branch. I'm shocked at this level of blatant lack of communication and service
Helpful (0)
|Replies (0)JB
Johan B
1 reviews | Active since Jan 2020
9 Jul 2019, 07:03
Shocking service
I have always had good service from Toyota Monument Constantia, but it seems to have gone from very good to very bad in a short span of time. I have contacted by Toyota via a sms to contact Toyota urgently regarding an airbag replacement for the passenger side. I have received the sms +/- in the middle of June 2019. A few days later I stopped at Toyota Monument Constantia as it is on my way to work. I spoke to a lady at reception regarding the airbag and she scheduled an appointment on the 28 of June as they did not have stock. On the morning of 28 June, i stopped at Toyota to get the airbag changed. I removed all my belongs from the car. A lady come up to me and said she could not find the job card. She asked why I was there and I mentioned the airbag. A while later she came back and said they do not have stock. I asked her why they did not notify me. She replayed that they only found out that same morning. I climbed into my car and left. On July 9, I stopped again at Toyota, thinking that I could rechedule for the airbag to be changed. I spoke this time to a man who mentioned that they still do not have stock and that I should write down my details so that they can contact me when they get stock. No problem. I also mentioned to him that there is something wrong with the driver seat. When you sit in it, then your back feels these two bars sticking out. He mentioned that I will get his foreman to come and have a look. I waited 20 minutes, with no communication no one speaking to me, no status update and no foreman. I decided to leave as Toyota clearly does not have an interest in helping their customers. It is shocking to me that they have deteriorated to this level. I was always happy with them. I owned a Tazz, Yaris and now a Corrola Quest and always used them to service them. The last two vehicles I bought at the same branch. I'm shocked at this level of blatant lack of communication and service
0
Replies (0)