TA
Trideniel Aluminium & Glass
Unclaimed Business
TA
Trideniel Aluminium & Glass
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
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Used this business recently? Share your experience to help others decide.
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Tendai M
1 reviews | Active since Jan 2020
22 May 2024, 15:11
Appauling and unprofessional service
The team led by Bruce came to fix our sliding but instead damaged our door and now they won't come back to fix what they damaged. Eric keeps saying his team is coming but they never show up. I am really disappointed in their service and lack of professionalism.
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Tendai M
1 reviews | Active since Jan 2020
22 May 2024, 15:11
Appauling and unprofessional service
The team led by Bruce came to fix our sliding but instead damaged our door and now they won't come back to fix what they damaged. Eric keeps saying his team is coming but they never show up. I am really disappointed in their service and lack of professionalism.
0
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NC
Nicol C
1 reviews | Active since Jan 2020
8 Nov 2022, 17:16
Extremely poor workmanship
Terrible service and workmanship. They installed a sliding door that they cracked. There was extremely poor workmanship with the putty. We've had to pay another company to redo the job. Owner not taking responsibility for the error. The other reviews with 5 stars look quite suspicious.
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Nicol C
1 reviews | Active since Jan 2020
8 Nov 2022, 17:16
Extremely poor workmanship
Terrible service and workmanship. They installed a sliding door that they cracked. There was extremely poor workmanship with the putty. We've had to pay another company to redo the job. Owner not taking responsibility for the error. The other reviews with 5 stars look quite suspicious.
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Obayd J
1 reviews | Active since Jan 2020
6 Apr 2022, 11:35
Eric and Tridenial are scammers
I should have read these reviews before using this company. Trideniel also know as WeFixDoors.co.za is the most frustrating and infuriating company to deal with. Up to the point when you pay, they are engaging and helpful. And the minute you have paid, consider any after sales support non-existent. I don't know the role that Eric plays, but he seems to be the guy behind the phone and on whatsapp. I had them attend to a sticky patio door, which they attended to in September 2021. 2 Days later the issue returned indicating pretty poor workmanship. In any event, Eric agreed to send the guys back to attend to the repair. This was the first of many commitments and disappointments. I can state this as a fact, this company has NEVER met an appointment on time. I have resigned myself to the fact that no person can be incompetent enough to know nothing of the movement of his/her employees, and this tells me that Eric willfully and deliberately lies when agreeing to repair shoddy work, They have not been back to repair the work I paid for in September 2021. The inconvenience of being available at an agreed time and then to be told "sorry, the guys got help up but they are on their way now" can not be understated. And this has happened on 5 separate occasions, waiting for team who has no intention of showing up. They carry logos on their website of very reputable companies that I'm sure have not given them permission to use the same. Given the behavior of Eric in the last few weeks and days, I can only surmise that this company is a total scam. Use them at your peril.
Helpful (0)
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Obayd J
1 reviews | Active since Jan 2020
6 Apr 2022, 11:35
Eric and Tridenial are scammers
I should have read these reviews before using this company. Trideniel also know as WeFixDoors.co.za is the most frustrating and infuriating company to deal with. Up to the point when you pay, they are engaging and helpful. And the minute you have paid, consider any after sales support non-existent. I don't know the role that Eric plays, but he seems to be the guy behind the phone and on whatsapp. I had them attend to a sticky patio door, which they attended to in September 2021. 2 Days later the issue returned indicating pretty poor workmanship. In any event, Eric agreed to send the guys back to attend to the repair. This was the first of many commitments and disappointments. I can state this as a fact, this company has NEVER met an appointment on time. I have resigned myself to the fact that no person can be incompetent enough to know nothing of the movement of his/her employees, and this tells me that Eric willfully and deliberately lies when agreeing to repair shoddy work, They have not been back to repair the work I paid for in September 2021. The inconvenience of being available at an agreed time and then to be told "sorry, the guys got help up but they are on their way now" can not be understated. And this has happened on 5 separate occasions, waiting for team who has no intention of showing up. They carry logos on their website of very reputable companies that I'm sure have not given them permission to use the same. Given the behavior of Eric in the last few weeks and days, I can only surmise that this company is a total scam. Use them at your peril.
0
Replies (0)JK
Jonathan K
1 reviews | Active since Jan 2020
19 Feb 2022, 18:12
Worst service and workman ship ever!!
We had them ( their trading company We Fix Doors in 8th street boksburg)replace 3 windows at our house today....pathetic is not even the word!! Told them that our dining room windows that needs replacing is tinted so the new windows needs to look the same. After installing the windows and cracking our tiles under the windows we saw that there is no tint. Our other window they chipped out the window and we have pieces of glass laying everywhere. They removed our clear burgular bars to fix the window and came back just before 20:00 tonight to put the rivets back into these bars after the broken windows were removed. They saw that the rivets they brought are too small and left all the wrong sized rivets on the floor and got in their bakkie and left and we asked them about the tint and he had a dum strucked look on his face and continued reversing out of the driveway. I am livid!! The worst of all is that this was an insurance claim. These guys are absolutely useless... I won't even recommend them to my worst enemy!!!!!! I would rather do a long jump over the Kimberly hole than to deal with them ever again!!
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Jonathan K
1 reviews | Active since Jan 2020
19 Feb 2022, 18:12
Worst service and workman ship ever!!
We had them ( their trading company We Fix Doors in 8th street boksburg)replace 3 windows at our house today....pathetic is not even the word!! Told them that our dining room windows that needs replacing is tinted so the new windows needs to look the same. After installing the windows and cracking our tiles under the windows we saw that there is no tint. Our other window they chipped out the window and we have pieces of glass laying everywhere. They removed our clear burgular bars to fix the window and came back just before 20:00 tonight to put the rivets back into these bars after the broken windows were removed. They saw that the rivets they brought are too small and left all the wrong sized rivets on the floor and got in their bakkie and left and we asked them about the tint and he had a dum strucked look on his face and continued reversing out of the driveway. I am livid!! The worst of all is that this was an insurance claim. These guys are absolutely useless... I won't even recommend them to my worst enemy!!!!!! I would rather do a long jump over the Kimberly hole than to deal with them ever again!!
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SW
Steve W
1 reviews | Active since Jan 2020
30 May 2021, 11:16
Guarantee only lasts until payment is made
They undertook to come to my home to repair my sliding door at 14h00 on 26/5/2021, only to arrive at 15h35 after I had phoned Petesha to ask why they were late. He mumbled some excuse and said they would be there soon. That should have been a warning to me! After I paid them and they had left, I noticed they had left a ***** loose which I could turn with my fingers. I immediately phoned Petesha and he promised that they would return on 28/5/2021 at 09h00. By 09h35 they were still not here so I phoned Petesha AGAIN. He assured me they would be here soon, but they just never came. So their 6 month workmanship guarantee is really just a 6 MINUTE guarantee? I wish I had held back my payment until I had used the door for a few days, but I naively trusted them with your "guarantee". They also seem to do business under the name of wefixdoors.co.za, so be aware, and they claim to be Gauteng's number 1 door repair service.
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Steve W
1 reviews | Active since Jan 2020
30 May 2021, 11:16
Guarantee only lasts until payment is made
They undertook to come to my home to repair my sliding door at 14h00 on 26/5/2021, only to arrive at 15h35 after I had phoned Petesha to ask why they were late. He mumbled some excuse and said they would be there soon. That should have been a warning to me! After I paid them and they had left, I noticed they had left a ***** loose which I could turn with my fingers. I immediately phoned Petesha and he promised that they would return on 28/5/2021 at 09h00. By 09h35 they were still not here so I phoned Petesha AGAIN. He assured me they would be here soon, but they just never came. So their 6 month workmanship guarantee is really just a 6 MINUTE guarantee? I wish I had held back my payment until I had used the door for a few days, but I naively trusted them with your "guarantee". They also seem to do business under the name of wefixdoors.co.za, so be aware, and they claim to be Gauteng's number 1 door repair service.
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syed P
1 reviews | Active since Jan 2020
27 May 2021, 16:32
Eric and Trideniel Aluminum not reliable
I called him to quote on my site. He promised one week and after three weeks he says finished and need balance of payment. I paid all together 12000 and then after another three weeks i went to his shop at Unit 1, Cnr Trichardt Road &, 8th St, Boksburg North, Boksburg, 1459. I spent 5 hours made lots of noise i got his one worker name decent made me speak to him and he promised sending next day. Nothing was ready there. When i made noise after one week he send his driver with frame only and no glass. Since that time now one week phoning him and he is not answering. He is a definite crook who take chance and eat money up. I am contracting and really got a very hardtime. I learnt Don’t deal peoples on website rather pay extra and find someone nearby where you can go and sit if problem.
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syed P
1 reviews | Active since Jan 2020
27 May 2021, 16:32
Eric and Trideniel Aluminum not reliable
I called him to quote on my site. He promised one week and after three weeks he says finished and need balance of payment. I paid all together 12000 and then after another three weeks i went to his shop at Unit 1, Cnr Trichardt Road &, 8th St, Boksburg North, Boksburg, 1459. I spent 5 hours made lots of noise i got his one worker name decent made me speak to him and he promised sending next day. Nothing was ready there. When i made noise after one week he send his driver with frame only and no glass. Since that time now one week phoning him and he is not answering. He is a definite crook who take chance and eat money up. I am contracting and really got a very hardtime. I learnt Don’t deal peoples on website rather pay extra and find someone nearby where you can go and sit if problem.
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