TP
Trinity Properties
Claimed Business
TP
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Trinity Properties
Trinity Properties has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Trinity Properties across 29 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencecP
charlene P
1 reviews | Active since Jan 2020
2 Jun 2025, 10:05
Surprisingly Dissapointed
Reading your reviews i see none to little has changed since 2023. Brenda still lacks communication being blatantly ignored when interested in a rental by an agent is just rude and disrespectful I received one vn from Brenda that i will be contacted by someone else regarding a viewing viewing still did not take place its been days ( im sure unit is even taken now by someone else )and my follow up messages go unanswered/ unattended. When i see Brenda's name on my future searches even though how i love the property i wont even attempt contacting her . It is absolutely ridiculous
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charlene P
1 reviews | Active since Jan 2020
2 Jun 2025, 10:05
Surprisingly Dissapointed
Reading your reviews i see none to little has changed since 2023. Brenda still lacks communication being blatantly ignored when interested in a rental by an agent is just rude and disrespectful I received one vn from Brenda that i will be contacted by someone else regarding a viewing viewing still did not take place its been days ( im sure unit is even taken now by someone else )and my follow up messages go unanswered/ unattended. When i see Brenda's name on my future searches even though how i love the property i wont even attempt contacting her . It is absolutely ridiculous
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Replies (0)BK
Bernice K
1 reviews | Active since Jan 2020
16 Oct 2024, 06:10
Power switched off witout notes
Trinety property is the worst by far we are renting a flat in brakpan but since they have taken over the building they have not introduce them selfs but now we have some trubbel frist we where without water for 2 to 3 daes then on 15th of October 2024 they have sended a messages to the cleaner of the flat to switch of our power without any notes and no court order we did send a message stating a problem with my husbands pay we try and contek them but no answer so how do they think is going to replace our food in the freezer when it goes bad or the fackt of my mental state of be in the drak now we i can't be with out a light because i am scared of the dark not abel to sleep without light due to past trauma of the fackt that some of the people here pays more for the same size flat. And a nother thing why is it that this compemeys doors are still open after treating there tends so badly?
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Bernice K
1 reviews | Active since Jan 2020
16 Oct 2024, 06:10
Power switched off witout notes
Trinety property is the worst by far we are renting a flat in brakpan but since they have taken over the building they have not introduce them selfs but now we have some trubbel frist we where without water for 2 to 3 daes then on 15th of October 2024 they have sended a messages to the cleaner of the flat to switch of our power without any notes and no court order we did send a message stating a problem with my husbands pay we try and contek them but no answer so how do they think is going to replace our food in the freezer when it goes bad or the fackt of my mental state of be in the drak now we i can't be with out a light because i am scared of the dark not abel to sleep without light due to past trauma of the fackt that some of the people here pays more for the same size flat. And a nother thing why is it that this compemeys doors are still open after treating there tends so badly?
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Replies (0)SW
Shane W
1 reviews | Active since Jan 2020
22 Jul 2024, 03:42
Trinity Properties worse or no service at all
7 monnths ago I moved to a flat in Elspark closer to my wife work and child's school. Derri Anne flats (what a horrible disaster of a place). Same month i moved in, I complain about bees nest at my bedroom window. This people sent me the care taker who then threw moth ***** in the ceiling. This did bot work and agitated the bees. I phoned and contacted TRINITY PROPERTIES again to ask for help this thia. They answered me by telling me they will send someone over with a can of DOOM. As to where i told these people bees are endagered. Im movong out in a weeks time. This Trinity people doesnt care about your safety, just money. Before i moved in this place, the place was filthy. I took pictures of all damaged and badly painted walls where the stove was covered in paint. They do nothing. Windows at this place doesnt even close properly. Trinity rent out junl properties with no service at all. When i moved in this place the rent was around R6000. In 6 months time im paying R7700. Each month with electricuty increasing by R200. I dont even own a heater. Since the day i moved in here no service was produced by Trinity in any manner. They left me with a dirty place to move in and expect me to leave it clean. I have a proper damage list that was wrong with this place. There was not enough space on the paper. The ceilings are cracked and al the junk in the ceiling falling on my food in the kitchen, inside my cupbourds you cant store your clothes because of the stuff falling on your clothes. Be carefull for Trinity Properties with their junk properties. Stay away. Rather rent private.
Helpful (0)
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Shane W
1 reviews | Active since Jan 2020
22 Jul 2024, 03:42
Trinity Properties worse or no service at all
7 monnths ago I moved to a flat in Elspark closer to my wife work and child's school. Derri Anne flats (what a horrible disaster of a place). Same month i moved in, I complain about bees nest at my bedroom window. This people sent me the care taker who then threw moth ***** in the ceiling. This did bot work and agitated the bees. I phoned and contacted TRINITY PROPERTIES again to ask for help this thia. They answered me by telling me they will send someone over with a can of DOOM. As to where i told these people bees are endagered. Im movong out in a weeks time. This Trinity people doesnt care about your safety, just money. Before i moved in this place, the place was filthy. I took pictures of all damaged and badly painted walls where the stove was covered in paint. They do nothing. Windows at this place doesnt even close properly. Trinity rent out junl properties with no service at all. When i moved in this place the rent was around R6000. In 6 months time im paying R7700. Each month with electricuty increasing by R200. I dont even own a heater. Since the day i moved in here no service was produced by Trinity in any manner. They left me with a dirty place to move in and expect me to leave it clean. I have a proper damage list that was wrong with this place. There was not enough space on the paper. The ceilings are cracked and al the junk in the ceiling falling on my food in the kitchen, inside my cupbourds you cant store your clothes because of the stuff falling on your clothes. Be carefull for Trinity Properties with their junk properties. Stay away. Rather rent private.
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Replies (0)CN
Coral N
1 reviews | Active since Jan 2020
8 Feb 2024, 13:14
WORST AGENCY. HORRIBLE SERVICE. UNPROFESSIONAL
Trinity Properties is the WORST! I would give them a zero star if I could. The agents (Brenda Smit and Christy Gardner) are horrible with requests to maintain the property, they ignore emails and follow ups or just don't communicate at all. They are highly unprofessional and do not care about tenants but are quick to implement rental increases and unexpected costs . My previous agents were not great but so much better than Trinity.. honestly disgusted.
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Coral N
1 reviews | Active since Jan 2020
8 Feb 2024, 13:14
WORST AGENCY. HORRIBLE SERVICE. UNPROFESSIONAL
Trinity Properties is the WORST! I would give them a zero star if I could. The agents (Brenda Smit and Christy Gardner) are horrible with requests to maintain the property, they ignore emails and follow ups or just don't communicate at all. They are highly unprofessional and do not care about tenants but are quick to implement rental increases and unexpected costs . My previous agents were not great but so much better than Trinity.. honestly disgusted.
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Replies (0)JN
John N
1 reviews | Active since Jan 2020
19 Sept 2023, 19:55
Service coulldn't be worse...STAY AWAY!!!
If I could give -1 stars I would! Trinity Properties are the absolute worst! I am astounded at the lack of service from this agency. Gate at complex has been giving issues for months, Almost a week now we have been without a functioning gate leaving us vulnerable and exposed. Trinity couldn't be bothered less about the safety of their residents. Roraima Flats....you have to beg and beg and beg and beg for any maintenance to be done. Their agents are absolutely unprofessional and Brenda is forever m.i.a. STAY FAR AWAY FROM TRINITY PROPERTIES....YOU WILL BE SORRY!!! Have lived here for years, am talking from many years worth of experiences.
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John N
1 reviews | Active since Jan 2020
19 Sept 2023, 19:55
Service coulldn't be worse...STAY AWAY!!!
If I could give -1 stars I would! Trinity Properties are the absolute worst! I am astounded at the lack of service from this agency. Gate at complex has been giving issues for months, Almost a week now we have been without a functioning gate leaving us vulnerable and exposed. Trinity couldn't be bothered less about the safety of their residents. Roraima Flats....you have to beg and beg and beg and beg for any maintenance to be done. Their agents are absolutely unprofessional and Brenda is forever m.i.a. STAY FAR AWAY FROM TRINITY PROPERTIES....YOU WILL BE SORRY!!! Have lived here for years, am talking from many years worth of experiences.
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Replies (0)LN
Lindah N
1 reviews | Active since Jan 2020
28 Aug 2023, 07:21
Unpleasant customer service
Trinity properties and utilities have switched off my electricity after their agent gave me the wrong meter number from December until April that's when I got correct meter number and when I tried to purchase electricity at pick n pay I got an error message I then told the agent she said she will sort it out. Not has been sorted out until this day on and they telling me to pay so they can reconnect my electricity which is not my fault that their agent gave me wrong meter number.
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Lindah N
1 reviews | Active since Jan 2020
28 Aug 2023, 07:21
Unpleasant customer service
Trinity properties and utilities have switched off my electricity after their agent gave me the wrong meter number from December until April that's when I got correct meter number and when I tried to purchase electricity at pick n pay I got an error message I then told the agent she said she will sort it out. Not has been sorted out until this day on and they telling me to pay so they can reconnect my electricity which is not my fault that their agent gave me wrong meter number.
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Replies (0)AJ
Anonymous J
1 reviews | Active since Jan 2020
17 Mar 2023, 15:58
A Must Read.
1. Trinity Properties does not like people of colour. Very absolutely racist. Terminated my lease and told me "I don't need to tell you why I terminated your lease." 2. Every time Matthew comes to read the electricity meter, he is SO HIGH. That's why my electric bill is high. There are tenants living here that don't pay rent. But my bill is through the roof??? 3. Apparently we drive with an attitude and it's a problem for the agent. I don't even know what to say, must we smile and be humble with the neighbors when we are driving in? We pay just like some of them do every month. 4. White neighbors have power over where you park and where your laundry must be hung. The agent complains on behalf of the white tenants, but when a person of colour raises a concern it's not an issue. When you tell you the agent that you are being bullied over an unallocated washing line, it's not an issue for them. 5. There are white people doing drugs in the complex. They cause scenes and make noise. They party and make noise the whole night every week day - - Nothing happens to them. BUT when we talk loud, the owner comes into the unit to shout at you for talking loud. 6. We must leave the complex the very same month the lease is terminated but the owners wife tells us that a white person has been living here for 6 months without paying and they are granted something called "squatters rights". 7. The rules stipulate: no kids, not more than 2 people allowed and no pets allowed. There are kids living in these bachelor flats, with both parents even though it's not suitable for children. There is a grown-up family of three living together in the bachelor flat. Multiple neighbors own pets. YET, we are being told to leave because a tenant does not like where we hang our laundry (remember the washing line is not allocated to units) and we haven't even used the washing line because my washing machine has been broken since November. I can post my repairs and maintenance slip for the washing machine as proof. For months this man has been allowed to bully us, over a washing line that we are not using. The agent told me that: I must be strong because that tenant has been living here for years. I have also been living here for years?? The end.
Helpful (0)
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Anonymous J
1 reviews | Active since Jan 2020
17 Mar 2023, 15:58
A Must Read.
1. Trinity Properties does not like people of colour. Very absolutely racist. Terminated my lease and told me "I don't need to tell you why I terminated your lease." 2. Every time Matthew comes to read the electricity meter, he is SO HIGH. That's why my electric bill is high. There are tenants living here that don't pay rent. But my bill is through the roof??? 3. Apparently we drive with an attitude and it's a problem for the agent. I don't even know what to say, must we smile and be humble with the neighbors when we are driving in? We pay just like some of them do every month. 4. White neighbors have power over where you park and where your laundry must be hung. The agent complains on behalf of the white tenants, but when a person of colour raises a concern it's not an issue. When you tell you the agent that you are being bullied over an unallocated washing line, it's not an issue for them. 5. There are white people doing drugs in the complex. They cause scenes and make noise. They party and make noise the whole night every week day - - Nothing happens to them. BUT when we talk loud, the owner comes into the unit to shout at you for talking loud. 6. We must leave the complex the very same month the lease is terminated but the owners wife tells us that a white person has been living here for 6 months without paying and they are granted something called "squatters rights". 7. The rules stipulate: no kids, not more than 2 people allowed and no pets allowed. There are kids living in these bachelor flats, with both parents even though it's not suitable for children. There is a grown-up family of three living together in the bachelor flat. Multiple neighbors own pets. YET, we are being told to leave because a tenant does not like where we hang our laundry (remember the washing line is not allocated to units) and we haven't even used the washing line because my washing machine has been broken since November. I can post my repairs and maintenance slip for the washing machine as proof. For months this man has been allowed to bully us, over a washing line that we are not using. The agent told me that: I must be strong because that tenant has been living here for years. I have also been living here for years?? The end.
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Replies (0)KH
Kb H
1 reviews | Active since Jan 2020
16 Mar 2023, 06:42
Bad bad service
This people they don't deserve 9be in the industry. I struggled with them since the beginning. Now I have moved out gave my 1month notice.the Agent who assisted me her name is Ansie she said to me I must move out before 12 she told me I'm going to receive my deposit money in 14days I haven't receive anything when I call her she's telling me she's not the person who deal with refund the person who deal with that she's on leave.im also working for a company if my colleague is on leave I will try to help the customer. I paid my deposit in full before I can move in now I'm struggling to get it back as promised. I will never ever recommend Trinity Property Boksburg never
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Kb H
1 reviews | Active since Jan 2020
16 Mar 2023, 06:42
Bad bad service
This people they don't deserve 9be in the industry. I struggled with them since the beginning. Now I have moved out gave my 1month notice.the Agent who assisted me her name is Ansie she said to me I must move out before 12 she told me I'm going to receive my deposit money in 14days I haven't receive anything when I call her she's telling me she's not the person who deal with refund the person who deal with that she's on leave.im also working for a company if my colleague is on leave I will try to help the customer. I paid my deposit in full before I can move in now I'm struggling to get it back as promised. I will never ever recommend Trinity Property Boksburg never
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