WS
Winston Sahd
Unclaimed Business
WS
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Review Distribution
2|4 Reviews
May '25 - Apr '26
5(25%)
4(0%)
3(0%)
2(0%)
1(75%)
5(25%)
4(0%)
3(0%)
2(0%)
1(75%)
Frequently Asked Questions About Winston Sahd
Winston Sahd has a TrustIndex of 0 out of 10 on Hellopeter, based on 4 reviews in the last 12 months. Hellopeter has tracked Winston Sahd across 21 total reviews. How is the TrustIndex calculated? →
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceFK
Felicity K
1 reviews | Active since Jan 2020
10 Dec 2025, 13:42
Confirmation of Receipt of Order and Appreciation for Service
Dear Winston Sahd Pretoria Team, I would like to confirm that I have received my order from your Pretoria Central store in full and in good condition. All the items that I purchased have been delivered as per my invoice, and I have checked each product carefully. I am pleased to report that the quality and appearance of the products meet my expectations, and everything was received without any visible damage or defects. The items fit well within my space and reflect the standard that I associate with the Winston Sahd brand. Thank you for finalising this order and ensuring that the goods were ultimately delivered successfully. I appreciate the assistance provided and am satisfied with the outcome of this
Helpful (0)
|Replies (0)FK
Felicity K
1 reviews | Active since Jan 2020
10 Dec 2025, 13:42
Confirmation of Receipt of Order and Appreciation for Service
Dear Winston Sahd Pretoria Team, I would like to confirm that I have received my order from your Pretoria Central store in full and in good condition. All the items that I purchased have been delivered as per my invoice, and I have checked each product carefully. I am pleased to report that the quality and appearance of the products meet my expectations, and everything was received without any visible damage or defects. The items fit well within my space and reflect the standard that I associate with the Winston Sahd brand. Thank you for finalising this order and ensuring that the goods were ultimately delivered successfully. I appreciate the assistance provided and am satisfied with the outcome of this
0
Replies (0)FK
Felicity K
1 reviews | Active since Jan 2020
9 Dec 2025, 07:40
Poor Service and Delivery Experience - Winston Sahd Pretoria (Corner Schoeman and Prinsloo)
Dear Winston Sahd Customer Service Team (Paula@winstonsahd.co.za or Pretoria Branch Manager), I am writing to provide feedback on my recent order from your Pretoria store at the corner of Schoeman and Prinsloo streets (also noted as Cnr. Francis Baard & Prinsloo St). Unfortunately, the service delivery was extremely disappointing, marked by significant delays and inadequate communication. Despite my expectations for timely fulfillment from a luxury furniture retailer like Winston Sahd, the back-and-forth exchanges regarding delivery timelines left me frustrated and without my items on the promised date. Your team failed to proactively update me or ensure customer satisfaction, which is especially concerning given claims of excellent in-store service at the Pretoria location. I cannot recommend your services to others based on this experience and urge you to improve delivery reliability and communication protocols. Please advise on next steps for my order, including a full refund or expedited resolution. Regards Unhappy Client
Helpful (0)
|Replies (0)FK
Felicity K
1 reviews | Active since Jan 2020
9 Dec 2025, 07:40
Poor Service and Delivery Experience - Winston Sahd Pretoria (Corner Schoeman and Prinsloo)
Dear Winston Sahd Customer Service Team (Paula@winstonsahd.co.za or Pretoria Branch Manager), I am writing to provide feedback on my recent order from your Pretoria store at the corner of Schoeman and Prinsloo streets (also noted as Cnr. Francis Baard & Prinsloo St). Unfortunately, the service delivery was extremely disappointing, marked by significant delays and inadequate communication. Despite my expectations for timely fulfillment from a luxury furniture retailer like Winston Sahd, the back-and-forth exchanges regarding delivery timelines left me frustrated and without my items on the promised date. Your team failed to proactively update me or ensure customer satisfaction, which is especially concerning given claims of excellent in-store service at the Pretoria location. I cannot recommend your services to others based on this experience and urge you to improve delivery reliability and communication protocols. Please advise on next steps for my order, including a full refund or expedited resolution. Regards Unhappy Client
0
Replies (0)NL
Nothemba L
1 reviews | Active since Jan 2020
12 Aug 2025, 08:43
Bad Batch of Leather Couches
I am writting this terrible review on behalf of my pensioner mom. She bought an all leather, all recycling lounge suite in 2014 for R39 999.00 which was brownish in colour with her pension money, something she has longed to do but could never afford the high quality and expensive furniture from the store. Imagine her disappointment when the chairs start losing colour within the first 6 months she bought them. She came to the store and was told the solution was to respray the chairs instead of replacing them. She tried to fight as she wanted Sahds to take back the chairs and replace them with the high quality that has largely been advertised. She lost that fight and they were then resprayed. A few months later, the colour restarted going off again, she then visited the store again seeking a permanent solution. That is when the store manager admitted that she was sold a bad batch, but they continued to take advantage of the senior citizen by refusing a permanent solution of replacing the chairs with a good batch and offered to respray once more. They even said they would respray as many times as she wants. A few years later she returned as the respray has lost colour once again, they then told her that if she wants the chairs to be replaced, she must pay the difference as the chairs in that calibre no longer cost the price she paid. Money she no longer had. A solution that she was never offered in the first 6 months of purchase, a solution she might have taken as the difference would not have been high or there wouldn't be any difference then. Sahds constantly took advantage of my mother's old age and perhaps not fully aware of her consumer rights, something that could have been solved the first 6 months she came to complain has been dragged for so long. There are now rumours going around that Winston Sahds is closing down, now who is going to respray the bad batch chairs once the store has closed down. I have advised her that should she not finally get a permanent solution. I have sent them a aimilar email last week and after discussion with Head Office, the store manager has told us that the suite was bought 11 years ago and the warranty has expired. They are now hiding behing warranty expiration when the fault was reported in the first 6 months of purchase and they admitted that my mother was sold a bad batch. We need assistance to make Winston Sahd offer a permanent solution, they have also recently advise to offer us an upholstery's details and we can fix the couches ourselves. This is unacceptable from a former reputable store selling high value-quality furniture. They continue to take advantage of my old age mom because she has no one to speak or act on her behalf.
Helpful (0)
|Replies (0)NL
Nothemba L
1 reviews | Active since Jan 2020
12 Aug 2025, 08:43
Bad Batch of Leather Couches
I am writting this terrible review on behalf of my pensioner mom. She bought an all leather, all recycling lounge suite in 2014 for R39 999.00 which was brownish in colour with her pension money, something she has longed to do but could never afford the high quality and expensive furniture from the store. Imagine her disappointment when the chairs start losing colour within the first 6 months she bought them. She came to the store and was told the solution was to respray the chairs instead of replacing them. She tried to fight as she wanted Sahds to take back the chairs and replace them with the high quality that has largely been advertised. She lost that fight and they were then resprayed. A few months later, the colour restarted going off again, she then visited the store again seeking a permanent solution. That is when the store manager admitted that she was sold a bad batch, but they continued to take advantage of the senior citizen by refusing a permanent solution of replacing the chairs with a good batch and offered to respray once more. They even said they would respray as many times as she wants. A few years later she returned as the respray has lost colour once again, they then told her that if she wants the chairs to be replaced, she must pay the difference as the chairs in that calibre no longer cost the price she paid. Money she no longer had. A solution that she was never offered in the first 6 months of purchase, a solution she might have taken as the difference would not have been high or there wouldn't be any difference then. Sahds constantly took advantage of my mother's old age and perhaps not fully aware of her consumer rights, something that could have been solved the first 6 months she came to complain has been dragged for so long. There are now rumours going around that Winston Sahds is closing down, now who is going to respray the bad batch chairs once the store has closed down. I have advised her that should she not finally get a permanent solution. I have sent them a aimilar email last week and after discussion with Head Office, the store manager has told us that the suite was bought 11 years ago and the warranty has expired. They are now hiding behing warranty expiration when the fault was reported in the first 6 months of purchase and they admitted that my mother was sold a bad batch. We need assistance to make Winston Sahd offer a permanent solution, they have also recently advise to offer us an upholstery's details and we can fix the couches ourselves. This is unacceptable from a former reputable store selling high value-quality furniture. They continue to take advantage of my old age mom because she has no one to speak or act on her behalf.
0
Replies (0)FH
AN
Anethemba N
1 reviews | Active since Jan 2020
12 Jul 2024, 19:05
Order #14632
I ordered online a coffee table and side table ( Order #14632), they have dents/deform. I would like a refund.
Helpful (0)
|Replies (0)AN
Anethemba N
1 reviews | Active since Jan 2020
12 Jul 2024, 19:05
Order #14632
I ordered online a coffee table and side table ( Order #14632), they have dents/deform. I would like a refund.
0
Replies (0)FM
Fundiswa M
1 reviews | Active since Jan 2020
3 Jan 2024, 10:53
Bad service at Winston Sahd
My name is Nomakaya Mbuli Magxunyana. I am writing to you because I am so appalled by the poor service I got from Winston Sahds in East London. I purchased a lounge suite, 3 piece together with a coffee table, and they were worth R55000,and the purchase was done by April 2023. Upon realising that the coffee table was peeling, as if its not made out of oak,and also the small couch was making noise as if the springs are broken. I notified them. They came and painted the coffee table, however, the problem is back again, as for the couch, they never even bothered to look at it. I have been to their store several times, and I am being sent from pillar to post. I need your urgent assistance with regards to the above, because I am tired of wasting money and energy going to their store with no positive outcome. It's either they fix this problem or I get a refund.
Helpful (0)
|Replies (0)FM
Fundiswa M
1 reviews | Active since Jan 2020
3 Jan 2024, 10:53
Bad service at Winston Sahd
My name is Nomakaya Mbuli Magxunyana. I am writing to you because I am so appalled by the poor service I got from Winston Sahds in East London. I purchased a lounge suite, 3 piece together with a coffee table, and they were worth R55000,and the purchase was done by April 2023. Upon realising that the coffee table was peeling, as if its not made out of oak,and also the small couch was making noise as if the springs are broken. I notified them. They came and painted the coffee table, however, the problem is back again, as for the couch, they never even bothered to look at it. I have been to their store several times, and I am being sent from pillar to post. I need your urgent assistance with regards to the above, because I am tired of wasting money and energy going to their store with no positive outcome. It's either they fix this problem or I get a refund.
0
Replies (0)JJ
Jenny J
1 reviews | Active since Jan 2020
21 Nov 2023, 08:14
Nothing is realin that store wood or leather all ****s wonder why their clients are blacks only
Never shop from these goons, nothing is real leather is ****, wait when it starts to peel of you will see its fabric and everything is not wood these are ****en molds and painted like woods. Owner of Winston Sahd Lin Scheeper 0827856515 and the stupidest of so-called Operation Manager Riaan 0782220816 have no mercy in lying to clients and such a pity they dont even a Repair service. Andre their warehouse manager is the one who often try to help as he is running his wood repair service 5 stars to him as he tries to help clients.
Helpful (0)
|Replies (0)JJ
Jenny J
1 reviews | Active since Jan 2020
21 Nov 2023, 08:14
Nothing is realin that store wood or leather all ****s wonder why their clients are blacks only
Never shop from these goons, nothing is real leather is ****, wait when it starts to peel of you will see its fabric and everything is not wood these are ****en molds and painted like woods. Owner of Winston Sahd Lin Scheeper 0827856515 and the stupidest of so-called Operation Manager Riaan 0782220816 have no mercy in lying to clients and such a pity they dont even a Repair service. Andre their warehouse manager is the one who often try to help as he is running his wood repair service 5 stars to him as he tries to help clients.
0
Replies (0)CM