ZF
Zororo-phumulani Funeral Plan
Claimed Business
ZF
Zororo-phumulani Funeral Plan
Claimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Insurance
#49NPS Score
0Unlikely
Ranking
#49
in Insurance
NPS Score
0
Recommended: Unlikely
Review Distribution
3|2 Reviews
Jun '25 - May '26
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAF
Athurline F
1 reviews | Active since Jan 2020
8 Dec 2025, 21:04
WHAT A SHAME TO HAVE BEEN WITH ZORORO FUNERAL PLAN. WATCH YOUR MONEY GUYS STOP WAITING IT ON USELESS POLICIES. 🛑
ZORORO FUNERAL PLAN: Great Promises, Zero Delivery. A Circus of Obstacles During the Claim Process to Avoid Payout. I strongly urge all potential clients to exercise extreme caution before considering ZORORO FUNERAL PLAN.
Helpful (0)
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Athurline F
1 reviews | Active since Jan 2020
8 Dec 2025, 21:04
WHAT A SHAME TO HAVE BEEN WITH ZORORO FUNERAL PLAN. WATCH YOUR MONEY GUYS STOP WAITING IT ON USELESS POLICIES. 🛑
ZORORO FUNERAL PLAN: Great Promises, Zero Delivery. A Circus of Obstacles During the Claim Process to Avoid Payout. I strongly urge all potential clients to exercise extreme caution before considering ZORORO FUNERAL PLAN.
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Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
1 Jul 2025, 04:59
Sterling service from Zororo Phumulani funeral services!
Dear Malcom/ Zororo Phumulani, On behalf of our family, we want to express our sincere gratitude for your exceptional service and support during the recent passing of beloved kinsman. Your professionalism and compassion during this difficult time were deeply appreciated. You helped make a very sad and challenging time more bearable. We are so thankful for your kindness and attention to detail. Thank you again for everything.
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
1 Jul 2025, 04:59
Sterling service from Zororo Phumulani funeral services!
Dear Malcom/ Zororo Phumulani, On behalf of our family, we want to express our sincere gratitude for your exceptional service and support during the recent passing of beloved kinsman. Your professionalism and compassion during this difficult time were deeply appreciated. You helped make a very sad and challenging time more bearable. We are so thankful for your kindness and attention to detail. Thank you again for everything.
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Replies (0)D
Datareach
1 reviews | Active since Jan 2020
5 Feb 2025, 21:02
Since I joined this funeral plan They never give me my membership card
Since I joined this funeral plan They never give me my membership card .when asked the told me to go get from regional office polokwane Instead of just sending to me through postnet
Helpful (0)
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Datareach
1 reviews | Active since Jan 2020
5 Feb 2025, 21:02
Since I joined this funeral plan They never give me my membership card
Since I joined this funeral plan They never give me my membership card .when asked the told me to go get from regional office polokwane Instead of just sending to me through postnet
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Replies (0)NK
Nosiphesihle K
1 reviews | Active since Jan 2020
27 Aug 2022, 13:19
Scammers
I am so frustrated with this company. I had a funeral policy pre covid then couldn’t pay as I got retrenched. This year I got a job and asked them to reinstate it and I was told that it had already elapsed. Opened a new one and only to be told that the first 2 payments were being allocated to the old one that I was advised that it has elapsed. Now in this new one they only have 3 payment as per NEO. Asked them to cancel the old one and I got told that I have to email only on Monday. Yesterday we were told a different story by Smanga. How could they not pick up that there is 2 policies under one person ?????
Helpful (0)
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Nosiphesihle K
1 reviews | Active since Jan 2020
27 Aug 2022, 13:19
Scammers
I am so frustrated with this company. I had a funeral policy pre covid then couldn’t pay as I got retrenched. This year I got a job and asked them to reinstate it and I was told that it had already elapsed. Opened a new one and only to be told that the first 2 payments were being allocated to the old one that I was advised that it has elapsed. Now in this new one they only have 3 payment as per NEO. Asked them to cancel the old one and I got told that I have to email only on Monday. Yesterday we were told a different story by Smanga. How could they not pick up that there is 2 policies under one person ?????
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Replies (0)CM
CONSTANCE M
1 reviews | Active since Jan 2020
11 Mar 2022, 15:27
Doves Zororo Phumulani pay back my money
I just want to expose this company which was overcharging me for a policy R259 instead of R229. This happened for 6mths. I tried to ask for refund but all I get is empty promises and frustration. Please Doves Zororo Phumulani I want my money back times are hard now you just cant steal from me.
Helpful (0)
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CONSTANCE M
1 reviews | Active since Jan 2020
11 Mar 2022, 15:27
Doves Zororo Phumulani pay back my money
I just want to expose this company which was overcharging me for a policy R259 instead of R229. This happened for 6mths. I tried to ask for refund but all I get is empty promises and frustration. Please Doves Zororo Phumulani I want my money back times are hard now you just cant steal from me.
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Replies (0)lM
lyton M
1 reviews | Active since Jan 2020
8 Feb 2022, 14:35
VERY SKELEM COMPANY WHICH WILL TELL YOU YOUR POLICY IS UP TO DATE BUT NO PAYOUT AS IT LAPSED.
I took a policy with these people 2018 and i have been paying for the policy. Last year in September AND October i was sick due to covid and i did not have money to pay as i was on seek leave. In November i paid my policy including the arrears. Nobody told me that the policy lapsed which affected the natural causes waiting period. I lost my grandmother today and when i called them to claim the services, i was told that my policy is up to date however it lapsed with 1 day and i can not get help. I have paid these guys all in all R8204.00 and now they are not willing to help me with my grandmother's burial. This is not fair to me as i wanted my grandmother to be buried with dignity. Iam so heartbroken in this company and i will take them on through the insurance ombudsman. Nobody told me anything when i enquired last month if my policy is up-to-date. I was told my policy is up to date.
Helpful (0)
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lyton M
1 reviews | Active since Jan 2020
8 Feb 2022, 14:35
VERY SKELEM COMPANY WHICH WILL TELL YOU YOUR POLICY IS UP TO DATE BUT NO PAYOUT AS IT LAPSED.
I took a policy with these people 2018 and i have been paying for the policy. Last year in September AND October i was sick due to covid and i did not have money to pay as i was on seek leave. In November i paid my policy including the arrears. Nobody told me that the policy lapsed which affected the natural causes waiting period. I lost my grandmother today and when i called them to claim the services, i was told that my policy is up to date however it lapsed with 1 day and i can not get help. I have paid these guys all in all R8204.00 and now they are not willing to help me with my grandmother's burial. This is not fair to me as i wanted my grandmother to be buried with dignity. Iam so heartbroken in this company and i will take them on through the insurance ombudsman. Nobody told me anything when i enquired last month if my policy is up-to-date. I was told my policy is up to date.
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Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
13 Jan 2021, 12:38
Careless driver
I just nearly got involved in an accident on R42 because of a careless driver from Zororo Phumulani company who was driving a quantum with a registration zororo 85 GP. He tried overtaking on a two way road R42 Heidelberg, without taking caution of the oncoming traffic, therefore oncoming vehicles had to completly break/stop in order to allow him to pass.. He nearly costed us our lives may the company pls train well their staff before putting them on the road and risking our lives. .
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Anonymous
1 reviews | Active since Jan 2020
13 Jan 2021, 12:38
Careless driver
I just nearly got involved in an accident on R42 because of a careless driver from Zororo Phumulani company who was driving a quantum with a registration zororo 85 GP. He tried overtaking on a two way road R42 Heidelberg, without taking caution of the oncoming traffic, therefore oncoming vehicles had to completly break/stop in order to allow him to pass.. He nearly costed us our lives may the company pls train well their staff before putting them on the road and risking our lives. .
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Replies (0)