BM
Bigworld Mobile
Unclaimed Business
BM
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceEE
Elizabeth E
1 reviews | Active since Jan 2020
2 Mar 2022, 11:14
Bad service
I have been on conteact with big world mobile. In January i did report already to them that my house was broken into. I have case number and gave it through so that the phone can be blocked. I am still on contract and insured. I have send numerous emails already. They only blocked the phone in February. Now when i ask when they replacing the device the only ignore my emails.
Helpful (0)
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Elizabeth E
1 reviews | Active since Jan 2020
2 Mar 2022, 11:14
Bad service
I have been on conteact with big world mobile. In January i did report already to them that my house was broken into. I have case number and gave it through so that the phone can be blocked. I am still on contract and insured. I have send numerous emails already. They only blocked the phone in February. Now when i ask when they replacing the device the only ignore my emails.
0
Replies (0)EE
Elizabeth E
1 reviews | Active since Jan 2020
29 Sept 2021, 17:57
Poor cellphone service
Bigworld mobile also going by bluelabel connect gives the poorest service ever. I have a contract with them where i did complain that the device is still under warranty but its not working. I wrote numerius emails to complain about the matter. I also wanted to know how long there is still left on this contract because i want to cancel it. Iam paying for a product which i cant use. Now this month they went and took 3 payments from my bank. I went to the bank today but they cant assist me at all. When i took out the contract i specified that they must take payment month end or on the 1 of the next month. I am not even behind on any outstanding money.
Helpful (0)
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Elizabeth E
1 reviews | Active since Jan 2020
29 Sept 2021, 17:57
Poor cellphone service
Bigworld mobile also going by bluelabel connect gives the poorest service ever. I have a contract with them where i did complain that the device is still under warranty but its not working. I wrote numerius emails to complain about the matter. I also wanted to know how long there is still left on this contract because i want to cancel it. Iam paying for a product which i cant use. Now this month they went and took 3 payments from my bank. I went to the bank today but they cant assist me at all. When i took out the contract i specified that they must take payment month end or on the 1 of the next month. I am not even behind on any outstanding money.
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Replies (0)RS
Ric S
1 reviews | Active since Jan 2020
14 Feb 2021, 10:15
Biggest fraudsters ever bigworld mobile and blue label connect
Worse experience and services ever 1st they do not adhere to cpa rules and now block my sim for no reason i had 4 different phones same model and brand sent back and forth because of so called manufacturer warranty but no seller responsibility no contracts sent to me as promised only dedutions on my account every month for a ****ty phone and when i wanted to cancel they want to charge me. Icassa is just as useless no point complaining to them they do not care about consumers either. Dtay away from big world mobile and blue label connect and telecoms biggest ripoff ever
Helpful (0)
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Ric S
1 reviews | Active since Jan 2020
14 Feb 2021, 10:15
Biggest fraudsters ever bigworld mobile and blue label connect
Worse experience and services ever 1st they do not adhere to cpa rules and now block my sim for no reason i had 4 different phones same model and brand sent back and forth because of so called manufacturer warranty but no seller responsibility no contracts sent to me as promised only dedutions on my account every month for a ****ty phone and when i wanted to cancel they want to charge me. Icassa is just as useless no point complaining to them they do not care about consumers either. Dtay away from big world mobile and blue label connect and telecoms biggest ripoff ever
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Replies (0)LR
Lucas R
1 reviews | Active since Jan 2020
25 Aug 2020, 10:51
Bigworldmobile/bluelabelconnect
Good day, I applied for phone contract through mondo and i received feedback saying that the application was unsuccessful and they will forward my application to one of their partners.later on i received a phone call from the company called blue label connect saying that i qualify for a cellphone contract.I continued with the phone call with a thought that it was referral as per sms i received from mondo.long story short this guys requested my personal details including banking details as per normal. i was told that the application was successful and i was advised to that i need to have fees available in my account for activation and monthly subscription. Since then i never heard anything from them and when i call their number i hold on the line for round about 10 minutes then the voice prompt say goodbye without speaking to any agent. i was in contact with the lady called Angela and a guy by the name of Dumisani Shongwe email dumisani@bigworldmobile.com .now he is not even responding to my emails.All being said i find this guys not being ligitimate and fraudulent company because they are no where to be found even on their numbers.
Helpful (0)
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Lucas R
1 reviews | Active since Jan 2020
25 Aug 2020, 10:51
Bigworldmobile/bluelabelconnect
Good day, I applied for phone contract through mondo and i received feedback saying that the application was unsuccessful and they will forward my application to one of their partners.later on i received a phone call from the company called blue label connect saying that i qualify for a cellphone contract.I continued with the phone call with a thought that it was referral as per sms i received from mondo.long story short this guys requested my personal details including banking details as per normal. i was told that the application was successful and i was advised to that i need to have fees available in my account for activation and monthly subscription. Since then i never heard anything from them and when i call their number i hold on the line for round about 10 minutes then the voice prompt say goodbye without speaking to any agent. i was in contact with the lady called Angela and a guy by the name of Dumisani Shongwe email dumisani@bigworldmobile.com .now he is not even responding to my emails.All being said i find this guys not being ligitimate and fraudulent company because they are no where to be found even on their numbers.
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Replies (0)VT
Vuyiswa T
1 reviews | Active since Jan 2020
29 Jul 2020, 20:11
Scam
I have received a call from a lady claiming to be from blue label/bigworld mobile..she told me i qualify for a cellphone,she took my personal details including my banking details but first she needed to confirm more details with my manager till today she hasn't phoned me back...I think i have been scammed, I can't shake the feeling,"the cellphone was supposed to have arrived today 29-07-2020..the number she called me from no longer exists
Helpful (0)
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Vuyiswa T
1 reviews | Active since Jan 2020
29 Jul 2020, 20:11
Scam
I have received a call from a lady claiming to be from blue label/bigworld mobile..she told me i qualify for a cellphone,she took my personal details including my banking details but first she needed to confirm more details with my manager till today she hasn't phoned me back...I think i have been scammed, I can't shake the feeling,"the cellphone was supposed to have arrived today 29-07-2020..the number she called me from no longer exists
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Replies (0)MM
Mpho M
1 reviews | Active since Jan 2020
11 Sept 2019, 11:43
Scam Compnay
Bigworld Mobile you guys are i can you sell outdated cellphones. i have not receive your device yet and no deduction has goon throught my account i hope it stays that way. tried to call you to cancel the contract there is not response you are just untraceable. even you emails are not working. Please stop scanning people.
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Mpho M
1 reviews | Active since Jan 2020
11 Sept 2019, 11:43
Scam Compnay
Bigworld Mobile you guys are i can you sell outdated cellphones. i have not receive your device yet and no deduction has goon throught my account i hope it stays that way. tried to call you to cancel the contract there is not response you are just untraceable. even you emails are not working. Please stop scanning people.
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Replies (0)MJ
Mario J
1 reviews | Active since Jan 2020
25 Jul 2019, 12:37
Concurrent Debit Orders running at FNB
Blue Label Connect contacted me in May 2019 to offer me a cellphone contract which I accepted for an amount of R 299.00 p.m for 24 months I do have the Debit Order agreement that states the R299.00 p.m I noticed that they have an additional debit order of R 329.00 that is flagged at First National Bank as Non-Reversible. FNB advised me that this type of reversal must be claimed from the service provider, when I contact them the number has changed and the name is now Bigworld Mobile and I cannot get through pass the automated voice switchboard. They contacted me to offer the contract upgrade I did in 2016, I have been waiting for over 10 minutes multiple times and get disconnected from the switchboard automatically after the wait. This company is dodgy, they are wolves in sheep skin and First National Bank is also to be blame as they cannot allow such debit orders on their client's bank accounts
Helpful (0)
|Replies (0)MJ
Mario J
1 reviews | Active since Jan 2020
25 Jul 2019, 12:37
Concurrent Debit Orders running at FNB
Blue Label Connect contacted me in May 2019 to offer me a cellphone contract which I accepted for an amount of R 299.00 p.m for 24 months I do have the Debit Order agreement that states the R299.00 p.m I noticed that they have an additional debit order of R 329.00 that is flagged at First National Bank as Non-Reversible. FNB advised me that this type of reversal must be claimed from the service provider, when I contact them the number has changed and the name is now Bigworld Mobile and I cannot get through pass the automated voice switchboard. They contacted me to offer the contract upgrade I did in 2016, I have been waiting for over 10 minutes multiple times and get disconnected from the switchboard automatically after the wait. This company is dodgy, they are wolves in sheep skin and First National Bank is also to be blame as they cannot allow such debit orders on their client's bank accounts
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Replies (0)KS
Kyal S
1 reviews | Active since Jan 2020
18 Feb 2019, 10:46
STAY FAR AWAY FROM FRAUDSTERS BIGWORLD MOBILE!!!
Please!!! EVERYONE NEEDS TO BE AWARE OF THESE FRAUDSTERS!!! Back in 2016 I was sold a contract and based on a FAKE promise that I would get a phone for free after 6 months. Needless to say, this never happened. I requested the cancellation of this contact that was sold to me based on false promises and was advised that the contract would be cancelled. 3 Years later, I see a negative mark on my ITC!!!!! They never cancelled the damn contract as they said they would!!!! I am now involving my lawyers in this matter to get my name cleared and to sue for damages. My calls are recorded for quality purposes too. Blatantly fraudulent and absolutely zero ****s given about the customer. STAY AWAY FROM BIGWORLD MOBILE!!!
Helpful (0)
|Replies (0)KS
Kyal S
1 reviews | Active since Jan 2020
18 Feb 2019, 10:46
STAY FAR AWAY FROM FRAUDSTERS BIGWORLD MOBILE!!!
Please!!! EVERYONE NEEDS TO BE AWARE OF THESE FRAUDSTERS!!! Back in 2016 I was sold a contract and based on a FAKE promise that I would get a phone for free after 6 months. Needless to say, this never happened. I requested the cancellation of this contact that was sold to me based on false promises and was advised that the contract would be cancelled. 3 Years later, I see a negative mark on my ITC!!!!! They never cancelled the damn contract as they said they would!!!! I am now involving my lawyers in this matter to get my name cleared and to sue for damages. My calls are recorded for quality purposes too. Blatantly fraudulent and absolutely zero ****s given about the customer. STAY AWAY FROM BIGWORLD MOBILE!!!
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Replies (0)