BB
BMW Ballito
Unclaimed Business
BB
Performance(last 12 months):
Ranked In Other
#2NPS Score
100Very Likely
Ranking
#2
in Other
NPS Score
100
Recommended: Very Likely
Review Distribution
5|1 Reviews
Jun '25 - May '26
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceNJvV
Nicolene Janse van Vuuren
1 reviews | Active since Jan 2020
8 Sept 2025, 06:47
Great service from SMG Ballito
I bought a Mini from SMG BMW/Mini in Ballito and got excellent service from Arnold. I got treated like a celebrity and is overjoyed with the vehicle I purchased.
Helpful (0)
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Nicolene Janse van Vuuren
1 reviews | Active since Jan 2020
8 Sept 2025, 06:47
Great service from SMG Ballito
I bought a Mini from SMG BMW/Mini in Ballito and got excellent service from Arnold. I got treated like a celebrity and is overjoyed with the vehicle I purchased.
0
Replies (0)CM
Christopher M
1 reviews | Active since Jan 2020
3 Apr 2025, 16:56
Appreciation to SMG BMW Ballito
SMG BMW Ballito I would like to extend my sincere appreciation to the entire team at SMG BMW Ballito for their outstanding service and warm hospitality. Every visit to this branch is an absolute pleasure. From the moment you walk in, you are greeted with smiles and a welcoming atmosphere that immediately makes you feel valued as a customer. The staff and management are always professional, efficient, and genuinely care about their customers. Whether it’s bringing my car in for a service or simply stopping by, I have consistently experienced top-tier service and attention to detail. The team ensures that everything is done to the highest standard, making the entire process smooth and hassle-free. A special mention to the coffee girl, whose friendly demeanor and delicious coffee always add to the experience, as well as the drivers who are not only reliable but also great conversationalists. Their positive energy contributes to the overall pleasant environment at SMG BMW Ballito. To the entire team—thank you for your dedication, professionalism, and for always going the extra mile. Your excellent customer service does not go unnoticed, and it is truly appreciated! Keep up the fantastic work!
Helpful (0)
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Christopher M
1 reviews | Active since Jan 2020
3 Apr 2025, 16:56
Appreciation to SMG BMW Ballito
SMG BMW Ballito I would like to extend my sincere appreciation to the entire team at SMG BMW Ballito for their outstanding service and warm hospitality. Every visit to this branch is an absolute pleasure. From the moment you walk in, you are greeted with smiles and a welcoming atmosphere that immediately makes you feel valued as a customer. The staff and management are always professional, efficient, and genuinely care about their customers. Whether it’s bringing my car in for a service or simply stopping by, I have consistently experienced top-tier service and attention to detail. The team ensures that everything is done to the highest standard, making the entire process smooth and hassle-free. A special mention to the coffee girl, whose friendly demeanor and delicious coffee always add to the experience, as well as the drivers who are not only reliable but also great conversationalists. Their positive energy contributes to the overall pleasant environment at SMG BMW Ballito. To the entire team—thank you for your dedication, professionalism, and for always going the extra mile. Your excellent customer service does not go unnoticed, and it is truly appreciated! Keep up the fantastic work!
0
Replies (0)wA
warren A
1 reviews | Active since Jan 2020
6 Aug 2024, 12:29
Beware of SMG BMW Balito!!
Beware of SMG BMW Balito selling you an accident damaged car , not disclosing everything!! They sold me a demo X3 , that they said had a minor comment of some cosmetic work!! Only to find out, when I sent it into BMW Sandton that there was more, and motor plan rejected!! Only after kicking up a storm they agreed to repair, left me without a car for 2 weeks, no call from anyone to even apologize!! Rather buy another brand!!
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warren A
1 reviews | Active since Jan 2020
6 Aug 2024, 12:29
Beware of SMG BMW Balito!!
Beware of SMG BMW Balito selling you an accident damaged car , not disclosing everything!! They sold me a demo X3 , that they said had a minor comment of some cosmetic work!! Only to find out, when I sent it into BMW Sandton that there was more, and motor plan rejected!! Only after kicking up a storm they agreed to repair, left me without a car for 2 weeks, no call from anyone to even apologize!! Rather buy another brand!!
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Replies (0)JN
Jason N
1 reviews | Active since Jan 2020
25 Jan 2023, 07:14
Pathetic Customer Service
Worst customer service ever!!! sent my car in for sorting out after they so called said they put new parts that i paid for but the same day i took my car back from them ,my car gave me the same issue then i called again they fetched the car and then they saying that the same part that i paid for is broken again...how is that possible and now they gave my car back with the problem being worst and saying that they cant do any for a brand new part they installed this is pathetic service from such a big brand, i don't recommend anyone to take there car in to them.
Helpful (0)
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Jason N
1 reviews | Active since Jan 2020
25 Jan 2023, 07:14
Pathetic Customer Service
Worst customer service ever!!! sent my car in for sorting out after they so called said they put new parts that i paid for but the same day i took my car back from them ,my car gave me the same issue then i called again they fetched the car and then they saying that the same part that i paid for is broken again...how is that possible and now they gave my car back with the problem being worst and saying that they cant do any for a brand new part they installed this is pathetic service from such a big brand, i don't recommend anyone to take there car in to them.
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Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
25 Aug 2022, 12:51
Disgusted
I have been servicing my BMW 320D since brand new at Ballito today on the final brake fluid service On enquiry of extension of my motor plan They say my car’s engine had been tuned Unbelievable I have purchased 2 M5 from them Why would they even stoop to such disgusting behavior unimaginable I will never ever deal with such dishonest people again my car is 5 yrs old with under 80k and had zero issues apart from service from day 1 This is way below the belt behavior
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Anonymous
1 reviews | Active since Jan 2020
25 Aug 2022, 12:51
Disgusted
I have been servicing my BMW 320D since brand new at Ballito today on the final brake fluid service On enquiry of extension of my motor plan They say my car’s engine had been tuned Unbelievable I have purchased 2 M5 from them Why would they even stoop to such disgusting behavior unimaginable I will never ever deal with such dishonest people again my car is 5 yrs old with under 80k and had zero issues apart from service from day 1 This is way below the belt behavior
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Replies (0)SK
Sandile K
1 reviews | Active since Jan 2020
20 Jul 2021, 17:31
Undermined customer
In 2018 i got a top of the range service when i bought my car where i also extended that to the principal dealer. Last month I visited the garage with an intention to upgrade where a lady assisted us and promised to call us with OTP which we never received till now only one call we received which was about settlement amount which puzzled me as to why are we being ingnored
Helpful (0)
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Sandile K
1 reviews | Active since Jan 2020
20 Jul 2021, 17:31
Undermined customer
In 2018 i got a top of the range service when i bought my car where i also extended that to the principal dealer. Last month I visited the garage with an intention to upgrade where a lady assisted us and promised to call us with OTP which we never received till now only one call we received which was about settlement amount which puzzled me as to why are we being ingnored
0
Replies (0)ZE
DK
Desivan K
1 reviews | Active since Jan 2020
28 Mar 2017, 08:23
BMW Balito best customer service
<p>I will like to thank BMW Balito for the great service rendered to me, firstly the warm welcome i recieve from Alicia Godfrey, she provides a calming and good effect to customers, i will also like to thank Poovan Moonsamy in the proffessional manner in which my vechile was controlled.</p> <p> and the up to date details.</p> <p> </p> <p>Keep up the good work guys</p> <p>Kind Regards</p> <p> </p> <p>Desivan Kisten</p>
Helpful (0)
|Replies (0)DK
Desivan K
1 reviews | Active since Jan 2020
28 Mar 2017, 08:23
BMW Balito best customer service
<p>I will like to thank BMW Balito for the great service rendered to me, firstly the warm welcome i recieve from Alicia Godfrey, she provides a calming and good effect to customers, i will also like to thank Poovan Moonsamy in the proffessional manner in which my vechile was controlled.</p> <p> and the up to date details.</p> <p> </p> <p>Keep up the good work guys</p> <p>Kind Regards</p> <p> </p> <p>Desivan Kisten</p>
0
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