BS
Bolton Shoes
Claimed Business
BS
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
100
Recommended: Very Likely
Review Distribution
5|1 Reviews
Jun '25 - May '26
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
Frequently Asked Questions About Bolton Shoes
Bolton Shoes has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Bolton Shoes across 8 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMvdM
Marinda van der Merwe
1 reviews | Active since Jan 2020
4 Jun 2025, 07:00
Boots from Bolton
Ordered boots Thursday afternoon and Monday late morning it arrived. Everything perfect. Will order again.
Helpful (0)
|Replies (0)MvdM
Marinda van der Merwe
1 reviews | Active since Jan 2020
4 Jun 2025, 07:00
Boots from Bolton
Ordered boots Thursday afternoon and Monday late morning it arrived. Everything perfect. Will order again.
0
Replies (0)AC
L
Luther
1 reviews | Active since Jan 2020
18 Jul 2024, 12:15
Recommendation - Bolton Shoes
I had a great experience with Bolton Shoes, the website was easy to navigate and my order arrived quickly. Email response was quick and professional. 5* Good quality products Excellent customer service Pricing competitive and affordable Speedy delivery I am very happy with my purchase and would definitely recommend them 🙌 Thank you Bolton Shoes!!
Helpful (0)
|Replies (0)L
Luther
1 reviews | Active since Jan 2020
18 Jul 2024, 12:15
Recommendation - Bolton Shoes
I had a great experience with Bolton Shoes, the website was easy to navigate and my order arrived quickly. Email response was quick and professional. 5* Good quality products Excellent customer service Pricing competitive and affordable Speedy delivery I am very happy with my purchase and would definitely recommend them 🙌 Thank you Bolton Shoes!!
0
Replies (0)FB
Flip B
1 reviews | Active since Jan 2020
16 Jan 2024, 10:01
Bolton shoes ..... pathetic
My son is going to grade 8 this year and I promised him a pare of grasshopper shoes when his average is above 86% , so he got that and I bought him grasshopper and athletic spikes with my bonus which by the way is not a big one. I paid and ordered the shoes on the 27st of December 2023. Ok they explained to me that the shoes will only be dispatched on 10 January, and it was dispatched on the 10th , today the grade 8 started and he had to wear borrowed old shoes. Because the last movement on his parcel was the 11th of Januarry on the tracking of the parcel on skynet tracking page . So maybe I must go off on sky net but fact of the matter is I bought the shoes from them and they got the money. I email them I phoned skynet nothing. We stay in East London which is a metro with its own airport we don't stay in the bundus. And what's worse nobody answers me. So Bolton shoes are pathetic, useless and I will never ever buy from them again. And if anybody in my son's school ever ask I will tell them no stay away you will be disappointed. I want my money back today. But no answer
Helpful (0)
|Replies (0)FB
Flip B
1 reviews | Active since Jan 2020
16 Jan 2024, 10:01
Bolton shoes ..... pathetic
My son is going to grade 8 this year and I promised him a pare of grasshopper shoes when his average is above 86% , so he got that and I bought him grasshopper and athletic spikes with my bonus which by the way is not a big one. I paid and ordered the shoes on the 27st of December 2023. Ok they explained to me that the shoes will only be dispatched on 10 January, and it was dispatched on the 10th , today the grade 8 started and he had to wear borrowed old shoes. Because the last movement on his parcel was the 11th of Januarry on the tracking of the parcel on skynet tracking page . So maybe I must go off on sky net but fact of the matter is I bought the shoes from them and they got the money. I email them I phoned skynet nothing. We stay in East London which is a metro with its own airport we don't stay in the bundus. And what's worse nobody answers me. So Bolton shoes are pathetic, useless and I will never ever buy from them again. And if anybody in my son's school ever ask I will tell them no stay away you will be disappointed. I want my money back today. But no answer
0
Replies (0)MP
Mark P
1 reviews | Active since Jan 2020
12 Apr 2023, 07:07
Bolton Shoes zero stars for customer service
I order a pair of shoes o the 3rd of April 2023 and to date I have not eeceived and shipping information. I wrote an email to enquire and they still haven't responded and it has been a week.I am a regular shopper and besides manicaa.com my experience with Bolton has been the worst.
Helpful (0)
|Replies (0)MP
Mark P
1 reviews | Active since Jan 2020
12 Apr 2023, 07:07
Bolton Shoes zero stars for customer service
I order a pair of shoes o the 3rd of April 2023 and to date I have not eeceived and shipping information. I wrote an email to enquire and they still haven't responded and it has been a week.I am a regular shopper and besides manicaa.com my experience with Bolton has been the worst.
0
Replies (0)SB
Sandile B
1 reviews | Active since Jan 2020
30 Nov 2022, 17:56
I was scammed
Hi On the 23 October 2022 I purchased Shoes online. They said I will get my order on Monday 28 November 2022. On Monday I received sms saying my order is out for delivery . I waited but instead I received a message in the evening saying my order could not be delivered. 29th same messages. 30th same thing but after laying a compplain via their whatsupp channels , they changed the sms saying my Address has error. I gave them my contact numbers , no one called to say the address has error. And worse part is Other companies never got any issues with my delivery address. They are scamming me. And I cannot see an option to ask for refund. I am disappointed. So be warned. If they really experiencing error on the delivery address they were going to call me and ask for clarity or alternative address but no. They hid behind online shopping.
Helpful (0)
|Replies (0)SB
Sandile B
1 reviews | Active since Jan 2020
30 Nov 2022, 17:56
I was scammed
Hi On the 23 October 2022 I purchased Shoes online. They said I will get my order on Monday 28 November 2022. On Monday I received sms saying my order is out for delivery . I waited but instead I received a message in the evening saying my order could not be delivered. 29th same messages. 30th same thing but after laying a compplain via their whatsupp channels , they changed the sms saying my Address has error. I gave them my contact numbers , no one called to say the address has error. And worse part is Other companies never got any issues with my delivery address. They are scamming me. And I cannot see an option to ask for refund. I am disappointed. So be warned. If they really experiencing error on the delivery address they were going to call me and ask for clarity or alternative address but no. They hid behind online shopping.
0
Replies (0)jE
jacques E
1 reviews | Active since Jan 2020
2 Nov 2022, 17:18
BOLTON SHOES - BAD SERVICE
I bought shoes from a companies that is supplied by Bolton shoes. It is leather shoes (vellies). After about 5-6 months the shoe broke, got a tear, which by my account should not happen to leather shoes. I contacted the other store where i bought the shoes, they said that they will collect the shoes to be inspected. After inspection, by bolton shoes, they concluded that it is not due to manufacturing fault. I contacted Bolton directly and, after ALOT of emails, they just refused to exchange/refund the shoes. Leather shoes should not tear, unless the leather was rolled out too thin. Just say sorry and replace the shoes.....you make enough money to be able to do it. NOT HAPPY
Helpful (0)
|Replies (0)jE
jacques E
1 reviews | Active since Jan 2020
2 Nov 2022, 17:18
BOLTON SHOES - BAD SERVICE
I bought shoes from a companies that is supplied by Bolton shoes. It is leather shoes (vellies). After about 5-6 months the shoe broke, got a tear, which by my account should not happen to leather shoes. I contacted the other store where i bought the shoes, they said that they will collect the shoes to be inspected. After inspection, by bolton shoes, they concluded that it is not due to manufacturing fault. I contacted Bolton directly and, after ALOT of emails, they just refused to exchange/refund the shoes. Leather shoes should not tear, unless the leather was rolled out too thin. Just say sorry and replace the shoes.....you make enough money to be able to do it. NOT HAPPY
0
Replies (0)LM