BS
Brands SA
Claimed Business
BS
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|3 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Brands SA
Brands SA has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked Brands SA across 17 total reviews. How is the TrustIndex calculated? →
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceLN
Lehandro N
1 reviews | Active since Jan 2020
27 Aug 2025, 11:24
BUNCH OF ****MERS
Been trying to get a hold of these people for 2 weeks now, I WhatsApped them gave the order number no response, I called no pick up, and now I paid for something I don’t evens have what a bunch of ****mers, wish you guys the best because you’ll be suffering for what you doing to people
Helpful (0)
|Replies (0)LN
Lehandro N
1 reviews | Active since Jan 2020
27 Aug 2025, 11:24
BUNCH OF ****MERS
Been trying to get a hold of these people for 2 weeks now, I WhatsApped them gave the order number no response, I called no pick up, and now I paid for something I don’t evens have what a bunch of ****mers, wish you guys the best because you’ll be suffering for what you doing to people
0
Replies (0)DM
Dimakatso M
1 reviews | Active since Jan 2020
15 Aug 2025, 09:30
Are they even a legitimate business?
I bought an airfryer from them 2 weeks ago. They never delivered it, no proper feedback. They don't even answer their phone at all! I want the order canceled and my money back.
Helpful (0)
|Replies (0)DM
Dimakatso M
1 reviews | Active since Jan 2020
15 Aug 2025, 09:30
Are they even a legitimate business?
I bought an airfryer from them 2 weeks ago. They never delivered it, no proper feedback. They don't even answer their phone at all! I want the order canceled and my money back.
0
Replies (0)JC
Jean C
1 reviews | Active since Jan 2020
14 Aug 2025, 09:21
ILLICIT!! Brands Unlimited
ILLICIT BUSINESS!! BrandsSA/Brands Unlimited, if there is "brand" in the name, look elsewhere as there are several "brand" websites (brandssa.co.za). On 09 July 2025, I purchased a Defy kettle on their site, they were the only ones who was still selling that particular kettle. (should have been my 1st red flag). I purchased said kettle as per normal online process, paid through PayFast. I received NO invoice or order confirmation from "brand". There was an order number reference at least, which I could luckily use to check my order status. Finding the right website where I can track is a bit of a mission. It is 14 Aug 2025, my parcel status is still PROCESSING. This kettle was intended for a gift, clearly way passed that date now. I've sent emails, logged queries on the website to cancel the order and refund my money. NOTHING. Worst part is that it has been so long that I probably cant even claim to get my money back. Again I stress, stay away from any "brand" website and if you find one that looks legit, scrutinize it, look for reviews, go as far as calling them to check their level of customer service.
Helpful (0)
|Replies (0)JC
Jean C
1 reviews | Active since Jan 2020
14 Aug 2025, 09:21
ILLICIT!! Brands Unlimited
ILLICIT BUSINESS!! BrandsSA/Brands Unlimited, if there is "brand" in the name, look elsewhere as there are several "brand" websites (brandssa.co.za). On 09 July 2025, I purchased a Defy kettle on their site, they were the only ones who was still selling that particular kettle. (should have been my 1st red flag). I purchased said kettle as per normal online process, paid through PayFast. I received NO invoice or order confirmation from "brand". There was an order number reference at least, which I could luckily use to check my order status. Finding the right website where I can track is a bit of a mission. It is 14 Aug 2025, my parcel status is still PROCESSING. This kettle was intended for a gift, clearly way passed that date now. I've sent emails, logged queries on the website to cancel the order and refund my money. NOTHING. Worst part is that it has been so long that I probably cant even claim to get my money back. Again I stress, stay away from any "brand" website and if you find one that looks legit, scrutinize it, look for reviews, go as far as calling them to check their level of customer service.
0
Replies (0)GB
Gustav B
1 reviews | Active since Jan 2020
17 May 2024, 09:40
WATCH OUT FOR THESE GUYS!!!
Ordered an Ice Machine on 08/02/2024. Waited for two weeks and started to enquire about the reason I have not received the Ice Machine. They could not even track the order. After sending them the order nr and proof of payment they told me that they would get back to me. Needless to say that I again had to follow up and then they advised me that they would do a refund as they had no stock. After another 10 days no refund has been done. Again tried phoning but now apparantly no one works there as the switchboard says he is litterly the only person in the building. Asked for the owners number and he assured me that he would sort it out. Now again after a day of waiting he is not answering his phone anymore. DO NOT BUY HERE!!!
Helpful (0)
|Replies (0)GB
Gustav B
1 reviews | Active since Jan 2020
17 May 2024, 09:40
WATCH OUT FOR THESE GUYS!!!
Ordered an Ice Machine on 08/02/2024. Waited for two weeks and started to enquire about the reason I have not received the Ice Machine. They could not even track the order. After sending them the order nr and proof of payment they told me that they would get back to me. Needless to say that I again had to follow up and then they advised me that they would do a refund as they had no stock. After another 10 days no refund has been done. Again tried phoning but now apparantly no one works there as the switchboard says he is litterly the only person in the building. Asked for the owners number and he assured me that he would sort it out. Now again after a day of waiting he is not answering his phone anymore. DO NOT BUY HERE!!!
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
26 Sept 2023, 15:24
Brilliant Service, highly recommend
Ordered a Stove from their Rustenburg Branch, I'm in Cape Town, , after reading the reviews I was a bit concerned, called them up spoke to Tafarachog, he got me on WhatsApp, made the payment, he sent tracking number and my huge rare 92KG stove arrived in Cape Town in 3 working days Kudo to them , cannot rate them higher, great service, highly recommend this outfit
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
26 Sept 2023, 15:24
Brilliant Service, highly recommend
Ordered a Stove from their Rustenburg Branch, I'm in Cape Town, , after reading the reviews I was a bit concerned, called them up spoke to Tafarachog, he got me on WhatsApp, made the payment, he sent tracking number and my huge rare 92KG stove arrived in Cape Town in 3 working days Kudo to them , cannot rate them higher, great service, highly recommend this outfit
0
Replies (0)KL
Karin L
1 reviews | Active since Jan 2020
22 Aug 2023, 07:18
No feedback, excuses and unfulfilled promises!
Update on Previous Review: Very dissatisfied! No communication or feedback despite promising to get back. Promising proof of refund will be sent but nothing received. Phone is disconnected almost immediately when I phone and get through to enquire about refund process. Delay tactics, different excuses & or promises each time with no delivery. Informed them to remove the listing of 3 in stock from their website so others do not find themselves in the same situation as I am in. Wonder by wonder the microwave is now shown as "Out of Stock"! One good outcome! Tafara never does what he promises. Promised to check refund process and contact me - after 2 hours, I had to phone him. Informed that accounts department will be sending Proof of refund now - after 24 hours - still no PROOF OF REFUND. Is this their way of playing for time to collect interest on all the deposits into their account and dishonest promises to refund but trying to hold on to them as long as possible? Just Wondering??
Helpful (0)
|Replies (0)KL
Karin L
1 reviews | Active since Jan 2020
22 Aug 2023, 07:18
No feedback, excuses and unfulfilled promises!
Update on Previous Review: Very dissatisfied! No communication or feedback despite promising to get back. Promising proof of refund will be sent but nothing received. Phone is disconnected almost immediately when I phone and get through to enquire about refund process. Delay tactics, different excuses & or promises each time with no delivery. Informed them to remove the listing of 3 in stock from their website so others do not find themselves in the same situation as I am in. Wonder by wonder the microwave is now shown as "Out of Stock"! One good outcome! Tafara never does what he promises. Promised to check refund process and contact me - after 2 hours, I had to phone him. Informed that accounts department will be sending Proof of refund now - after 24 hours - still no PROOF OF REFUND. Is this their way of playing for time to collect interest on all the deposits into their account and dishonest promises to refund but trying to hold on to them as long as possible? Just Wondering??
0
Replies (0)KL
Karin L
1 reviews | Active since Jan 2020
16 Aug 2023, 11:07
*****, Dishonest and Unreliable
I ordered and paid for a Samsung 40L Stainless Steel Solo MICROWAVE Oven on 12 August 2023. Brands SA website showed 3 in stock. On Monday 14 Aug I phoned to confirm receipt of POP from Absa to FNB which is their Bank. I spoke to Tafara Miles whom I also sent a W/A to. I assumed that they would process the transaction once the payment reflected in their account and therefore requested that they confirm when it was cleared and send the tracking nr. The conversation was pleasant and I felt reassured when he said he would be in contact. One Tuesday 15 Aug I waited for a reply-when nothing - I waited patiently until Today Wednesday 16 AUG since I assumed the payment had not cleared yet. TODAY their was also no reply which was odd since Refelection from one bank to another does not usually take more than 2 /3days - according to my experience. I purchase online regularly since we live on the West Coast where there are not many big centers and a variety either. I sent Tafara a w/a and also phoned him. When asked if the payment cleared and if he could provide me with a tracking nr. He wanted to know if I would mind accepting a white Microwave since the Stainless Steel one was old stock and not a good purchase. I did not mind as long as the features were exactly the same as the ME9144ST/XFA. On further communication and alternative images sent via w/a it became clear that they wanted to send a 32L samsung which was R800.00 less than what I had paid for. Also the dimensions were not the same which would not fit snugly into my microwave cubicle in my kitchen. I have had the exact Samsung 40 L microwave for 10 years and was very happy with it - therefore I wanted nothing else. I stated that if they could not deliver the order I had paid for, they needed to refund me in full immediately so that I could search for the correct one online again. Since that conversation, Tafara did not respond to any communication and I am placed on hold each time I phone. when I eventually got through and aired my disappointment to a female operator - the phone went dead. I am so frustrated since they don't seem to understand the urgency and are not trying to resolve my problem by delivering a client satisfactory service. According to other reviews - it seems that they are not honest and transparent. THE WEBSITE STILL SHOWS THAT 3 of these microwave ovens are in stock. A bit *****. Do not pay anything until they can prove that they have stock. Think this is their modes operandi!
Helpful (0)
|Replies (0)KL
Karin L
1 reviews | Active since Jan 2020
16 Aug 2023, 11:07
*****, Dishonest and Unreliable
I ordered and paid for a Samsung 40L Stainless Steel Solo MICROWAVE Oven on 12 August 2023. Brands SA website showed 3 in stock. On Monday 14 Aug I phoned to confirm receipt of POP from Absa to FNB which is their Bank. I spoke to Tafara Miles whom I also sent a W/A to. I assumed that they would process the transaction once the payment reflected in their account and therefore requested that they confirm when it was cleared and send the tracking nr. The conversation was pleasant and I felt reassured when he said he would be in contact. One Tuesday 15 Aug I waited for a reply-when nothing - I waited patiently until Today Wednesday 16 AUG since I assumed the payment had not cleared yet. TODAY their was also no reply which was odd since Refelection from one bank to another does not usually take more than 2 /3days - according to my experience. I purchase online regularly since we live on the West Coast where there are not many big centers and a variety either. I sent Tafara a w/a and also phoned him. When asked if the payment cleared and if he could provide me with a tracking nr. He wanted to know if I would mind accepting a white Microwave since the Stainless Steel one was old stock and not a good purchase. I did not mind as long as the features were exactly the same as the ME9144ST/XFA. On further communication and alternative images sent via w/a it became clear that they wanted to send a 32L samsung which was R800.00 less than what I had paid for. Also the dimensions were not the same which would not fit snugly into my microwave cubicle in my kitchen. I have had the exact Samsung 40 L microwave for 10 years and was very happy with it - therefore I wanted nothing else. I stated that if they could not deliver the order I had paid for, they needed to refund me in full immediately so that I could search for the correct one online again. Since that conversation, Tafara did not respond to any communication and I am placed on hold each time I phone. when I eventually got through and aired my disappointment to a female operator - the phone went dead. I am so frustrated since they don't seem to understand the urgency and are not trying to resolve my problem by delivering a client satisfactory service. According to other reviews - it seems that they are not honest and transparent. THE WEBSITE STILL SHOWS THAT 3 of these microwave ovens are in stock. A bit *****. Do not pay anything until they can prove that they have stock. Think this is their modes operandi!
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Replies (0)kL
kaone L
1 reviews | Active since Jan 2020
8 Aug 2023, 11:47
****MED BY BRANDS SA
****mers!!! Bought a heater from them but after payment I was told the exact heater that I was looking for was out of stock. They wanted to give me another heater that I did not want so I requested a refund instead. I've called countless times but I have not gotten my refund. PLEASE DO NOT BUY FROM THESE PEOPLE!!!
Helpful (0)
|Replies (0)kL
kaone L
1 reviews | Active since Jan 2020
8 Aug 2023, 11:47
****MED BY BRANDS SA
****mers!!! Bought a heater from them but after payment I was told the exact heater that I was looking for was out of stock. They wanted to give me another heater that I did not want so I requested a refund instead. I've called countless times but I have not gotten my refund. PLEASE DO NOT BUY FROM THESE PEOPLE!!!
0
Replies (0)