CS
Car Service City Boksburg
Unclaimed Business
CS
Car Service City Boksburg
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Car Service City Boksburg
Car Service City Boksburg has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Car Service City Boksburg across 14 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceTT
Thelma T
1 reviews | Active since Jan 2020
13 Jan 2026, 07:59
Poor No Service_Car Service City
I get shivers down my to even give 1 star. Had an absolutely terrible experience at car service city Boksburg, their customer service is non-existent. They made false accusations towards my insurer, **** to me and customer service is non existence. The only communication was one way from my side. It's been one week now and yet nothing was done. Car City Holdings are even worse, they did not apologise or offer any form of compensation or show any kind of remorse, instead I was asked to refrain from sending mails to staff at Head Office. They refused to put anything said in black and white. As a customer, I feel so upset and treated like a fool, I cannot even use words to express it, I would not recommend visiting this branch or deal with Car City Holdings as they are so unfriendly and insulting.
Helpful (0)
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Thelma T
1 reviews | Active since Jan 2020
13 Jan 2026, 07:59
Poor No Service_Car Service City
I get shivers down my to even give 1 star. Had an absolutely terrible experience at car service city Boksburg, their customer service is non-existent. They made false accusations towards my insurer, **** to me and customer service is non existence. The only communication was one way from my side. It's been one week now and yet nothing was done. Car City Holdings are even worse, they did not apologise or offer any form of compensation or show any kind of remorse, instead I was asked to refrain from sending mails to staff at Head Office. They refused to put anything said in black and white. As a customer, I feel so upset and treated like a fool, I cannot even use words to express it, I would not recommend visiting this branch or deal with Car City Holdings as they are so unfriendly and insulting.
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Nthabiseng K
1 reviews | Active since Jan 2020
3 Feb 2025, 16:33
Angry customers
My car is a second hand car that I’ve had for 7 years now and for 6 years without experiencing any problems with the car. Last year I took the car for service at this place. After the service they told me that the lower arm controls, the water bottle and other things needed to be replaced and they gave me a quotation. I took my car to them to get the parts replaced and ever since than I started experiencing problems with my car. The thermostat is not working and engine water started to over heat and appeared muddy. They now claim that the rubber of the water bottle cap is finished. Last year December 23rd the right lower arm control unhooked and the wheel came out but luckily I was driving at 20km/h and did not get hurt. According to the other mechanic the bolt that’s supposed to keep it together stripped and the rubber is cracked . I had to buy a new lower arm control. The company is refusing to take any accountability for putting on an old bolt on a new lower arm control
Helpful (0)
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Nthabiseng K
1 reviews | Active since Jan 2020
3 Feb 2025, 16:33
Angry customers
My car is a second hand car that I’ve had for 7 years now and for 6 years without experiencing any problems with the car. Last year I took the car for service at this place. After the service they told me that the lower arm controls, the water bottle and other things needed to be replaced and they gave me a quotation. I took my car to them to get the parts replaced and ever since than I started experiencing problems with my car. The thermostat is not working and engine water started to over heat and appeared muddy. They now claim that the rubber of the water bottle cap is finished. Last year December 23rd the right lower arm control unhooked and the wheel came out but luckily I was driving at 20km/h and did not get hurt. According to the other mechanic the bolt that’s supposed to keep it together stripped and the rubber is cracked . I had to buy a new lower arm control. The company is refusing to take any accountability for putting on an old bolt on a new lower arm control
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Amanda L
1 reviews | Active since Jan 2020
9 Jan 2025, 09:08
'FAULT FINDING" SERVICE PROVIDER
This company does not deserve one star. The only one that deserve a complement for her friendliness en always being helpful is the receptionist. This was the 2nd time we took our vehicle to be serviced at this establishment. 1st time they told my husband he had a gearbox oil leak, which was a lie..we already driven 10 000 km more after this supposed "gearbox leak" Now with this service, there was a whole list of issues..one of them being "REPLACE RECONDITIONING TURBO OIL LEAK" My Husband discussed this with the person that sent him the info and he told him there is no way that there is a problem with the turbo, we just came back from the coast and driven about 2000 km's??? Needless to say, my husband got a 2nd opinion on the turbo issue from professionals, and they confirmed that there was nothing wrong with the turbo!! They were looking for ways to make more money out of us, because the vehicle was only booked for a minor service?? a Colleague also informed us that that these people are one of the most expensive automotive service providers in the industry as well. So to conclude, if you need your vehicle to be serviced, stay clear of this establishment. They will "find" faults where there aren't any and they overcharge for everything...not to be trusted at all. You are better off using already well known and established mechanical shops or your make of vehicle's mechanical agents.
Helpful (0)
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Amanda L
1 reviews | Active since Jan 2020
9 Jan 2025, 09:08
'FAULT FINDING" SERVICE PROVIDER
This company does not deserve one star. The only one that deserve a complement for her friendliness en always being helpful is the receptionist. This was the 2nd time we took our vehicle to be serviced at this establishment. 1st time they told my husband he had a gearbox oil leak, which was a lie..we already driven 10 000 km more after this supposed "gearbox leak" Now with this service, there was a whole list of issues..one of them being "REPLACE RECONDITIONING TURBO OIL LEAK" My Husband discussed this with the person that sent him the info and he told him there is no way that there is a problem with the turbo, we just came back from the coast and driven about 2000 km's??? Needless to say, my husband got a 2nd opinion on the turbo issue from professionals, and they confirmed that there was nothing wrong with the turbo!! They were looking for ways to make more money out of us, because the vehicle was only booked for a minor service?? a Colleague also informed us that that these people are one of the most expensive automotive service providers in the industry as well. So to conclude, if you need your vehicle to be serviced, stay clear of this establishment. They will "find" faults where there aren't any and they overcharge for everything...not to be trusted at all. You are better off using already well known and established mechanical shops or your make of vehicle's mechanical agents.
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Anonymous
1 reviews | Active since Jan 2020
16 Jul 2024, 17:15
Unsatisfactional
We took our car in for repairs and when we got the car back the car on the same day started to leak oil like a fountain we called them the next morning and then they helped us the same morning then we had to take the car back on the next Monday to be apparently fixed but then the end of the day they did not get it fixed and they quoted us for another big job they wanted to replace our head gasket but it was the tappid gasket that was the problem We went for a second opinion and they said that they had to re do the job that we already paid for to get done so we took the car in to a different place and they did the job properly and now the car is fixed but when we went back to car service city boksburg to try coming to a solution on what to do but the manager said they can't help us because we should've consulted them first and they had to give us authorization to go to a different place So now i spent just under 15 k for a job that never got done properly and another amount for the same job to be done and they claim they can only maybe offer 10 to 20% off the nect service but i am definitely not taking my car back to them I wont recommend using the place
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
16 Jul 2024, 17:15
Unsatisfactional
We took our car in for repairs and when we got the car back the car on the same day started to leak oil like a fountain we called them the next morning and then they helped us the same morning then we had to take the car back on the next Monday to be apparently fixed but then the end of the day they did not get it fixed and they quoted us for another big job they wanted to replace our head gasket but it was the tappid gasket that was the problem We went for a second opinion and they said that they had to re do the job that we already paid for to get done so we took the car in to a different place and they did the job properly and now the car is fixed but when we went back to car service city boksburg to try coming to a solution on what to do but the manager said they can't help us because we should've consulted them first and they had to give us authorization to go to a different place So now i spent just under 15 k for a job that never got done properly and another amount for the same job to be done and they claim they can only maybe offer 10 to 20% off the nect service but i am definitely not taking my car back to them I wont recommend using the place
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Replies (0)SB
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Taryn R
1 reviews | Active since Jan 2020
7 Mar 2024, 11:00
Car service cty Jetpark - Disgusting service stay far away
DO NOT USE THIS COMPANY, We took our vehicle in to have a oil leak fixed on the gearbox, We went to fetch the car the gear leaver was touching the dash board, The serive manager Ivan's response when we refused to take the vehicle was we have test driven the car its loose but its fine, This is not the way our vehicle was delivered to them, They were not willining to fix it, we took the vehicle to another company and it was fixed that afternoon, Been 3 days and the oil from the gear box is still leaking, dont think they even know what they doing, charge a fortune, then add fees like R570 labour to change the oil, Disgusting, I was going to move our entire companies vehicles over to them as they are so close to our offices, STAY AWAY
Helpful (0)
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Taryn R
1 reviews | Active since Jan 2020
7 Mar 2024, 11:00
Car service cty Jetpark - Disgusting service stay far away
DO NOT USE THIS COMPANY, We took our vehicle in to have a oil leak fixed on the gearbox, We went to fetch the car the gear leaver was touching the dash board, The serive manager Ivan's response when we refused to take the vehicle was we have test driven the car its loose but its fine, This is not the way our vehicle was delivered to them, They were not willining to fix it, we took the vehicle to another company and it was fixed that afternoon, Been 3 days and the oil from the gear box is still leaking, dont think they even know what they doing, charge a fortune, then add fees like R570 labour to change the oil, Disgusting, I was going to move our entire companies vehicles over to them as they are so close to our offices, STAY AWAY
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Replies (0)KA
Kimberley A
1 reviews | Active since Jan 2020
16 Feb 2024, 10:24
Not permitting me to take our vehicle from the branch even though they have been unable to make the necessary repairs on our car since Septermber 2023
We took our vehicle to this branch in September of 2023. They informed us that they would need to order the part to make the repair. It is now February 16 and the part has still not arrived. We've been inconvenienced by not being able to use our vehicle for over 5 months. When going to the branch today to take the vehicle since they have been unable to fix it in a reasonable amount of time, they refuse to give it over stating we need to pay for the part that was ordered, even though this part has not been put on our vehicle. How can we be made to pay for a part that our vehicle is not repaired with?? This is extremely unprofessional and bordering on *******. Do not use their services, you will be extremely disappointed.
Helpful (0)
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Kimberley A
1 reviews | Active since Jan 2020
16 Feb 2024, 10:24
Not permitting me to take our vehicle from the branch even though they have been unable to make the necessary repairs on our car since Septermber 2023
We took our vehicle to this branch in September of 2023. They informed us that they would need to order the part to make the repair. It is now February 16 and the part has still not arrived. We've been inconvenienced by not being able to use our vehicle for over 5 months. When going to the branch today to take the vehicle since they have been unable to fix it in a reasonable amount of time, they refuse to give it over stating we need to pay for the part that was ordered, even though this part has not been put on our vehicle. How can we be made to pay for a part that our vehicle is not repaired with?? This is extremely unprofessional and bordering on *******. Do not use their services, you will be extremely disappointed.
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Replies (0)PN
Precious N
1 reviews | Active since Jan 2020
11 Aug 2023, 15:34
Poor service
Took my car in with a water leak and I was told it’s the radiator and water pump and I asked them to replace them and was charged 10k and in less than 3 weeks the car was leaking again. When I took it back they came with new diagnosis and changed me R12. No matter how desperate you are NEVER take your car at CAR SERVICE CITY AT BOKSBURG they don’t know what they are doing.
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Precious N
1 reviews | Active since Jan 2020
11 Aug 2023, 15:34
Poor service
Took my car in with a water leak and I was told it’s the radiator and water pump and I asked them to replace them and was charged 10k and in less than 3 weeks the car was leaking again. When I took it back they came with new diagnosis and changed me R12. No matter how desperate you are NEVER take your car at CAR SERVICE CITY AT BOKSBURG they don’t know what they are doing.
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