TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
E-Tshwane has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked E-Tshwane across 18 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Complaints has been done since 2018,the city of tshwane municipality just ignores,my complaints,ive been to their offices also ,but theres no one in charge,this *****ualent charges,wgen staff did no services or striked,this us unfair. ---------- Forwarded message --------- From: Hermann Calvert <calvert.hermann2@gmail.com> Date: Fri, 28 Feb 2025, 09:55 Subject: Complaint To: <wastemanagement@tshwane.gov.za> Good day , I've put in numerous complaints about non service delivery for refuge removal .my account has not been credited yet .refuge removal has not yet been done in westpark .recently the following dates are of non delivery service :2018-12-25 ;2019-01-01;2019-01-07;2019-07-30 and recently regarding the ongoing strike. From the 2023-07-18 ;2023-07-25;2023-08-01;2023-08-08;2023-08-15;2023-08-22;2023-08-29;2023-09-05;2023-09-12;2023-09-19 my municipality account is :2020828186 .this is 15 days which was charged on my account .thank you Hide quoted text Error Icon Address not found Your message wasn't delivered to wastemanagement@tdhwane.gov.za because the domain tdhwane.gov.za couldn't be found. Check for typos or unnecessary spaces and try again. LEARN MORE The response was: DNS Error: DNS type 'mx' lookup of tdhwane.gov.za responded with code NXDOMAIN Domain name not found: tdhwane.gov.za For more information, go to https://support.google.com/mail/?p=BadRcptDomain ---------- Forwarded message ---------- From: Hermann Calvert <calvert.hermann2@gmail.com> To: wastemanagement@tdhwane.gov.za Cc: Bcc: Date: Fri, 28 Feb 2025 09:32:18 +0200 Subject: Re: Refuge removal ----- Message truncated -----
1 reviews | Active since Jan 2020
Complaints has been done since 2018,the city of tshwane municipality just ignores,my complaints,ive been to their offices also ,but theres no one in charge,this *****ualent charges,wgen staff did no services or striked,this us unfair. ---------- Forwarded message --------- From: Hermann Calvert <calvert.hermann2@gmail.com> Date: Fri, 28 Feb 2025, 09:55 Subject: Complaint To: <wastemanagement@tshwane.gov.za> Good day , I've put in numerous complaints about non service delivery for refuge removal .my account has not been credited yet .refuge removal has not yet been done in westpark .recently the following dates are of non delivery service :2018-12-25 ;2019-01-01;2019-01-07;2019-07-30 and recently regarding the ongoing strike. From the 2023-07-18 ;2023-07-25;2023-08-01;2023-08-08;2023-08-15;2023-08-22;2023-08-29;2023-09-05;2023-09-12;2023-09-19 my municipality account is :2020828186 .this is 15 days which was charged on my account .thank you Hide quoted text Error Icon Address not found Your message wasn't delivered to wastemanagement@tdhwane.gov.za because the domain tdhwane.gov.za couldn't be found. Check for typos or unnecessary spaces and try again. LEARN MORE The response was: DNS Error: DNS type 'mx' lookup of tdhwane.gov.za responded with code NXDOMAIN Domain name not found: tdhwane.gov.za For more information, go to https://support.google.com/mail/?p=BadRcptDomain ---------- Forwarded message ---------- From: Hermann Calvert <calvert.hermann2@gmail.com> To: wastemanagement@tdhwane.gov.za Cc: Bcc: Date: Fri, 28 Feb 2025 09:32:18 +0200 Subject: Re: Refuge removal ----- Message truncated -----
1 reviews | Active since Jan 2020
I had problems adding an account and called the hotline. First very pleasant surprise I did not have to waiting in a hotline loop but reached a consulatant within seconds. She was more than helpful and she explained to me the problem and how it was solved, so I can do it the next time myself (reference number 86612)
1 reviews | Active since Jan 2020
I had problems adding an account and called the hotline. First very pleasant surprise I did not have to waiting in a hotline loop but reached a consulatant within seconds. She was more than helpful and she explained to me the problem and how it was solved, so I can do it the next time myself (reference number 86612)
1 reviews | Active since Jan 2020
This thing just doesn't work. I can't add my account. I can't do anything, including even rating them! This App is useless.
1 reviews | Active since Jan 2020
This thing just doesn't work. I can't add my account. I can't do anything, including even rating them! This App is useless.
1 reviews | Active since Jan 2020
1. Updated address month ago but statement still reflects old address. 2. Lodged several complaints: Just received e-mail where it is forwarded to another agent who is requested to respond. You never get a response from that agent. 3. They don’t answer their phones. Was holding for 45 minutes and got very irritating message every 10 seconds that I am next in line. 4. Worst service ever!
1 reviews | Active since Jan 2020
1. Updated address month ago but statement still reflects old address. 2. Lodged several complaints: Just received e-mail where it is forwarded to another agent who is requested to respond. You never get a response from that agent. 3. They don’t answer their phones. Was holding for 45 minutes and got very irritating message every 10 seconds that I am next in line. 4. Worst service ever!
1 reviews | Active since Jan 2020
This is the 3rd final demand I am getting, 1x on the 27th 1x on the 29th 1x on the 30th And each time you send out a final demand you add your R253 onto my account. I made the payment for Aug on the 25th, the consultant I spoke to today told me they only received the payment of R1764 TODAY, so is it my fault that your systems only update 5 DAYS after I make payments? Is it my fault that my employer is only paying me on the 25th and you demand your money on the 15th or 17th of each month? Now you want to come and send out final demands EVERYDAY and add your fee to it aswell whereas I made the payment that was due. This is not acceptable, I will not be held responsible for these final demand letter fees, I will only pay what is due in Sep and that is R1784. Please make sure you correct this and make sure you stop sending me final demands because I make payment, might be late but I make my payments. I want this corrected on my statement and a new statement to be issued, if not I will take this further
1 reviews | Active since Jan 2020
This is the 3rd final demand I am getting, 1x on the 27th 1x on the 29th 1x on the 30th And each time you send out a final demand you add your R253 onto my account. I made the payment for Aug on the 25th, the consultant I spoke to today told me they only received the payment of R1764 TODAY, so is it my fault that your systems only update 5 DAYS after I make payments? Is it my fault that my employer is only paying me on the 25th and you demand your money on the 15th or 17th of each month? Now you want to come and send out final demands EVERYDAY and add your fee to it aswell whereas I made the payment that was due. This is not acceptable, I will not be held responsible for these final demand letter fees, I will only pay what is due in Sep and that is R1784. Please make sure you correct this and make sure you stop sending me final demands because I make payment, might be late but I make my payments. I want this corrected on my statement and a new statement to be issued, if not I will take this further
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